Prostobox Reviews 

Дно, а не сервис , арестовал 7 посылок и заблокировали аккаунт, сказали отправлять в магазин обратно а так же доплачивать за каждую посылку по 50$, учитывая что срок возврата прошел, то я должен просто подарить магазину посылки и еще поделиться деньгами с ними, поддержка перестала отвечать и просто игнорирует, не рекомендую пользоваться

I wanted to order books from Amazon, but they stopped delivering to Russia, so I decided to use the delivery service - I chose at random. In the end I was satisfied with the service: the product was ordered on the 15th and arrived at the post office by the 28th. The books were well packed and came without any damage. The support team was helpful with questions at all stages of the order.
From the disadvantages I would say that the process of converting the currency is not clear - the package came out a little more expensive than expected.
At any rate I did not have any other problems and will use this service in the future as well.
Tracing of the parcel - PCT000000748057

Vyrazheniye "Kliyent vsegda prav" - ne nash sluchay. Navyazyvayut dopolnitel'nuyu upakovku, vrut chto eto delayetsya iskhodya iz pravil perevozchika, v itoge vykhodyat za predely gabaritnogo gruza i ty pereplachivayesh' +150 dollarov za dostavku. Po vremeni v puti - absolyutno ne sootvetstvuyet zayavlennym srokam. Podderzhka nikakaya - ty zadayosh' konkretnyy i ochen' podrobnyy vopros, no operatory chitayut tol'ko pervuyu strochku i otvechayut na neyo, v itoge ty zadayosh' neskol'ko malen'kikh voprosov, i na kazhdyy ukhodit posledovatel'no po dva dnya, i kazhdyy raz v nachale ozvuchivayesh' pros'bu chtoby prochitali tvoyo soobshcheniye tselikom. S momenta postupleniya tvoyego tovara k nim na sklad, ty stanovish'sya zalozhnikom situatsii i podchinyayesh'sya vsem ikh netselesoobraznym "korrektirovkam". Teryayesh' i vremya i den'gi. Luchshe nayti chastnogo chelnoka chestnoye slovo... I samoye glavnoye - ne smotrite na reyting, oni predlagayut kliyentam ostavit' otzyv v obmen na 3 dollara na balans! I konechno kazhdyy kto nakonets-to poluchil dolgozhdannuyu posylku, khochet khot' kak-to kompensirovat' sebe vse eti moral'no-unizitel'nyye khlopoty. Eto pryam merzko.
Ещё
1 086 / 5 000
Результаты перевода
Перевод
The expression "The customer is always right" is not our case. They impose additional packaging, lie that this is done based on the rules of the carrier, as a result, they go beyond the limits of the overall cargo and you overpay +150 dollars for delivery. In terms of travel time - absolutely does not correspond to the stated deadlines. There is no support - you ask a specific and very detailed question, but the operators read only the first line and answer it, in the end you ask a few small questions, and each one takes two days in succession, and each time at the beginning you voice a request to read your message entirely. From the moment your goods arrive at their warehouse, you become a hostage to the situation and submit to all their inappropriate "corrections". You waste both time and money. Better find a private shuttle honestly...
And most importantly - do not look at the rating, they offer customers to leave a review in exchange for $ 3 on the balance! And of course, everyone who has finally received the long-awaited package wants to somehow compensate for all these moral and humiliating chores. It's downright gross.

I ordered a parcel on the prostobox website. Track PCT000000707269. The service works very smoothly, they have excellent employees who help to set up work on the phone or in a chat. I really liked that everything was wonderfully packed and weighed. The speed was excellent, delivered in about a month from America to Russia. Therefore, I will continue to use them and recommend them to everyone

I have been using Prostobox since August 2022. Everything has always been satisfactory. Where do the negative reviews come

In my case I received my 11th parcel intact. PCT000000751218

From the time of my order from the site Iherb (April 12) to postamta in Russia has passed 10 days! Previous parcel took 14 days.

The previous parcel took 14 days. The guys are working, fixing all the little bugs, mainly caused by the new sanctions. The price is adequate.

In the ticket did not write, because quickly get answers in the chat in a private office.

Other companies as an alternative I will not even consider.

I recommend it to all my friends.

Выбрал этот сервис и нежелею. Заказал через эту службу несколько товаров. Оплатил в рублях. Они моментально выкупили мой заказ. Ну и дальше по их схеме через почту России всё привезли. Да конечно курс конвертации не маленький. Но всё равно в такой ситуации это отличный вариант.
Трек: CQ003580587RU

Неплохо, доставляет партиями. Скорость доставки зависит от того как скоро вы оформили заказ для следующей партии. В целом еще не подводили

Awesome site! The sneakers ordered on the official NIKE website were redeemed for FREE and delivered at good prices. I really want to, thanks to the site!

I used this intermediary after a long pause, they used to be pochtoy.com. Convenient and easy site, I ordered everything myself without the help of managers. Purchases were made on Amazon and New Balance. Everything came in different parcels and was in storage (the service gives 45 days for storage absolutely free). Then did a parcel consolidation, removed extra containers, boxes. Took three days to assemble, then the parcel left the U.S. My fare was the most economical, from the U.S. to Finland and then to Peter and Moscow. From the time of sending from the U.S. to receiving in Moscow was 25 days, more than satisfied the time, the track CQ003565885RU shows everything. I am very satisfied, will use it in future. I have no problems at all.

Used this service to forward three packages from US to Russia, overall had a good experience, outside of some minor issues, that were quicly resolved throught support. The site is well designed and easy to use, packages arrived quickly.

Good and fast delivery. The goods arrived intact, I recommend.

Ordering through this mailforwarder for the second time, I buy shoes on the American site 6pm, comes out cheaper than here, and sometimes manages to allocate a unique model. So, for example for me were shoes Sperry Darkwater, passed in them all fall and winter and just now change shoe into sneakers, I love these shoes! And because they have such a buying history with them, I love them even more.

I ordered the goods through simplebox, it was already in the period of the N-th sanctions package, so I was skeptical about the delivery time (previous parcels arrived in a week, but still our valiant customs sometimes keeps foreign shipments for a long time). And now I'm getting ready with a month of waiting for the parcel after receiving the track and then, unexpectedly, in a week and a half I received a notice that the parcel is already in Europe, and after 2 weeks, that you can already pick up at the local office of issue!

I was in pleasant shock).
As soon as I saw it, I rushed to pick it up. The parcel is intact, well packed, these boots could be used as a gift, the box was so well preserved)).

In short, thank you very much justbox for the opportunity to order cheap products from America (they are really cheaper than other mailforwarders).
And especially noteworthy is their customer service. I liked the communication with them, their professionalism is at a high level. I had a small problem with depositing my account and it was solved in a matter of minutes.

I've used this service several times. I ordered iPhones, Macbooks, books, and various electronics.
All the parcels came pretty quickly. The cost was also not too expensive.
The parcel came to the collection point near my house, which is very convenient.
In general, I recommend!

I ordered iPhone and MacBook through this service. Everything ok, delivery is inexpensive and fast. I used to use other intermediaries, but settled on this one.

Thanks, it's really very easy, received my box fast, the support team is very responsive

I ordered a gaming monitor from the USA. It was received at the Prostobox warehouse on March 2, and I picked it up at the shipping center in Moscow on March 20. There was not a scratch on the box.
I ordered additional shrink-wrapping and warning sticker about fragile package.
Track number PCT000000732509

I used this service to order the necessary dietary supplements from the American site iHerb. Convenient and understandable site, created a personal account, received my American address for delivery. On the site itself, I paid with my personal card, after iHerb shipped the order, I entered the package into the Prostobox personal account. Parcel No. ******* was in the warehouse for a long time and was sent only on 31.01. I hope this situation doesn't happen again. On 23.02 I picked up the parcel at my point of issue.

Могут не отправить товар , за товар что не отправили деньги не взмещают, и не уведомляют что отправлена не полная посылка

It was my first parcel through this postal service, I ordered from iHerb, the service was satisfactory, 28.11.22 made the order, 12.01.23. picked up in the post office, given the fact that the 19-21 December with a new package of sanctions have stopped all parcels and checked each for the "sanction". There is no telephone number for communication, but you can correspond. As for the price, I can say that the tariff "for the thrifty" is indeed lower than other delivery services. Track PCT000000684188

The company does its job well. I am satisfied. Everything arrived without damage and fast enough, so I was happy to get my dream, which this intermediary company helped to realize. Thank you to the operators who help solve the problem quickly. I recommend.