Protémoa Reviews 75

Brand is good, I ordered during Canada post strike however so that might have affected shipping but that is okay because I still received my products. Very happy yay 100% should definitely buy! their customer care was very responsive and helpful for contact and questions

Ordered a sweater and it arrived in a timely manner. Zipper appeared to be faulty. I emailed customer support and sent some photos of the piece to them. They offered to replace with same item which I was happy to accept but they were out of stock of the size I wanted. They then let me choose any item off the website as replacement for the original item I had purchased. Very happy with the shipping times, quality of materials & customer service. Will definitely be purchasing from them again soon.

They went above and beyond to ensure that they rectify the issues with my order. They strive to ensure that they are delivering quality care and are responsive both on their socials and email of any feedback. Would love to order again!

The quality of the products is outstanding. Everything I purchased was perfect — from the fabric and silhouette to the stitching.
When I needed to return an item because the size didn’t fit, the staff responded promptly and politely via email, which was very helpful.

The clothes were sized accurately, delivered in a timely fashion, and were seriously stylish! Excellent quality of denim

good quality, love the designs, appreciate the color options. shipping was trackable, customer service was responsive when I wanted to make an exchange. planning on buying more :) loving protémoa

I have made two orders from Protémoa so far and highly rate both of the pieces I bought.
I don’t usually shop online but I loved what I saw so I took the risk and I’m so glad I did.
I have worn both tops many times since they arrived and find that there are so many looks you can achieve. I can’t wait to see what other items are released.

Ive made a few orders and each time i loved all the pieces I’ve gotten! Shipping takes a few days but I can justify it since the clothes feel high quality and unlike other clothes. Very first time they had a promo and I got a gift card from them and even THAT card was heavy and just a cool ass card . I like that they focus on quality vs quantity overall

really unique & cute pieces. the quality is great, especially the jumpers. international shipping was really fast and not too expensive. will definitely be purchasing from here again!

Protémoa has an outstanding customer service. I’m truly amazed by their services. The product quality is the cherry on top! 10/10 brand. Highly recommend shopping with them since their collection is also amazing!

Really enjoyed the quality of the clothes, they feel great and look very unique. I did find the sizing slightly difficult to gauge and miscalculated my size, ended up with an item of clothing too big.

I found Protemoa's customer service very helpful, they responded promptly to my messages and gave clear instructions. I did have to pay a shipping fee in order to return what did not fit, but I don't mind it. This is clearly stated on the website so wasn't a surprise to me.

Received replacement in great packaging and am very happy with my purchase. Will definitely be buying again in the future!

I ordered clothing from Protémóa and was genuinely impressed with both the quality and design of the pieces I received. The fabric feels premium, the fit is exactly as described, and the overall style is elegant yet comfortable. Would buy again!

I’ve ordered many items from Protemoa and none of them have disappointed me. The designs and fittings are perfect and I always get compliments from them. The packaging is also very beautiful, small details makes perfect.

I recently purchased a pair of B Jeans from Protemoa, and I have to say, they were absolutely worth the wait! Living in Australia, the shipping time took a little longer than I expected, but after trying them on, I can confidently say that these jeans are the real deal.

The fit is incredible – they’re flattering, comfortable, and the quality is top-notch. The fabric feels sturdy but still has a nice stretch to it, and the design is just as stylish as I hoped. The attention to detail is clearly there, and you can tell they’re made to last.

If you're ordering internationally, the shipping time can be a bit of a wait, but trust me, it's worth every day.

I have purchased multiple pieces from this company and all of them have been quality. I really like the fit of the b jeans and the zip up hoodie.

I have bought multiple times and they come within 2 weeks. Quality is good.

great pieces but customer service is non-existent, emails get ignored so I can't even initiate a return/exchange due to sizing differences (vendor does not cover return postage, and returns must be received within a certain window of time from delivery). won't be buying from here again unfortunately.

I’ve ordered from Protemoa many times now, and I love their stuff. The designs are unique and it always comes packed really well (I actually kept all the zipped bags they send the clothes in because they’re so versatile haha).

I have ordered from this company before and was quite satisfied, when I ordered a second time they did not even send my package. I contacted customer service and the confirmed that they did not send it. I tried to get more information, but no response. The only answer I got was that they needed my tax number. They did not need that last time I i did not fill it out for the order. I mailed that I don't want to give that information, and if they can't deliver the package with my adress, just refund. No answer. Message sent around 2weeks, ago

Update, they sendt me a message, and refunded me. So I guess they are not able to send to Norway. That is understandable, but they stil did not refund until after I sendt multiple messages (took over 2 month since the order). They also did not answer any of my replies to their emails. So if you want to contact the send a message to their Forum.
So to summarize, I believe it's safe to order, but it's a 50% chance you get an order or a refund after alot of hassle.

The quality of the items were great and the packaging looks cool too. It also comes with cool gacha metal cards.