Just a joke really, Molly in customer services (whatever that is here) has been unhelpful, lied about a delivery, forgot she did it and then carried on being useless.
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Lees wat reviewers zeggen
Extremely helpful and professional team especially Laurence. Really impressed with the quick order process and shipping. A side note the 3rd party delivery company they use Pall-Ex driver was really g... Toon meer
Ordered a few times from them already, wonderful service, speedy delivery and even got a gift with my latest order. We bought an excellent quality tile cutter, blades, trim snips, fugi, tile spacers,... Toon meer
Since moving to Swan Valley from Earls Barton the service started off alot slower than it did getting served at Earls Barton but as the weeks went by the normal fantastic service has resumed and hop... Toon meer
Bedrijfsgegevens
Contactgegevens
Verenigd Koninkrijk
- 01604 123456
- sales@anothercompanyname.co.uk
- protilertools.co.uk
3,4
Gemiddeld
118 reviews
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What I ordered delivered when I wanted
20 juli 2023
Review zonder uitnodiging
Delivery was prompt and correct
14 juli 2023
Review zonder uitnodiging
Excellent service
3 juli 2023
Review zonder uitnodiging
Products were delivered when they were…
Products were delivered when they were due.
23 juni 2023
Review zonder uitnodiging
Excellent all round service.
Dealt with a friendly & helpful sales advisor, low prices when compared to high street tile stores, good delivery service. Top marks!
17 juni 2023
Review zonder uitnodiging
Very happy with the product
Very happy with the product, which was delivered on time ,product as described
15 juni 2023
Review zonder uitnodiging
Late Delivery. Raised Dispute with Card Company
Order No. #554597
Ordered on 18-05-23 and paid extra £25 (+VAT!) for next day delivery (Fri 19th). On 22-05-23 I received a text from Pall-Ex saying the order is "...now loaded and ready for delivery.."! I 'phoned ProTiler ... they promised a call-back with update. It didn't happen...I sent email asking for firm delivery day/time and for refund of the next-day delivery charge...I followed this later on with ANOTHER 'phone call. During this call I was informed I'd receive goods that day (22nd) and they reluctantly agreed to refund the next-day charge. Low and behold - nothing received (it's now 12-06-23), so I have been in touch with Barclaycard and the credit card company are refunding the next-day charge...and then taking it up with ProTiler.
The goods are fine. Service as poor.
18 mei 2023
Review zonder uitnodiging
Ordered last min the day before needed
Ordered last min the day before needed. Great serviced, delivered as planned. Would highly recommend
1 juni 2023
Review zonder uitnodiging
Hardie Backer boards, cheapest on the internet!
I ordered 33 12mm Hardie backer boards on line as the price was very keen. Due to a pallet delivery I needed to pay £45 for this service but the over-all price was still cheaper than local stores. Did you know Jewsons are asking £37 a board, Pro Tiler offer them for a tad over £13! Though out the order process I was kept informed of the delivery and overall I'm very happy with the ordering process and Pro tiler.
22 mei 2023
Review zonder uitnodiging
Very quick and prompt service
Very quick and prompt service. Would definitely use again.
18 mei 2023
Review zonder uitnodiging
Excellant Service
Placed order on 4th and the item was delivered on the 7th (even on Bank holiday Sunday).
7 mei 2023
Review zonder uitnodiging
Good no nonsense transaction.
Good range of materials at a good price. Delivered as stated.
24 april 2023
Review zonder uitnodiging
Tile bead wrong order.
Under estimated tile bead needed on 1st order, ordered more to find they had delivered more than required with the 1st order.
Although extra bead was bent/twisted, still enough to complete my job, they canceled my second order and refunded money promptly.
31 maart 2023
Review zonder uitnodiging
Great price and service no need for…
Great price and service no need for anything else
13 maart 2023
Review zonder uitnodiging
Great service and communication they…
Great service and communication they can source bespoke parts that no other site does highly recommended
24 november 2022
Review zonder uitnodiging
Perfect
Easy site to navigate, able to source exact requirements. speedy and informative delivery. High quality Tile trim received. perfect service Thank you.
18 januari 2023
Review zonder uitnodiging
Still hasn't been delivered despite it…
Still hasn't been delivered despite it supposedly being out for delivery with FedEx for three days.. unable to contact either pro tiler tools or FedEx over the weekend. Causing delays to works which is extremely inconvenient.
29 januari 2023
Review zonder uitnodiging
Ordered 25 lengths of gold tile trim…
Ordered 25 lengths of gold tile trim significantly cheaper than other suppliers. Was a little nervous it might not be good quality but it's all fitted now and very pleased with it. Looks great and good quality too.
9 januari 2023
Review zonder uitnodiging
Incredibly helpful sales (Harry)
Incredibly helpful sales (Harry) - nothing was too much trouble
5 januari 2023
Review zonder uitnodiging
Excellent
Use them regularly. 90% of the time they’re competitive with their pricing and cheaper than buying materials or tools in some of my local ‘trade’ tile shops. Deliveries are fast, customer service is good, choice of products is expansive. Very happy with their service
29 december 2022
Review zonder uitnodiging
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