Their Skills for English service is an absolute joke. They are completely disorganised, unproffessional and useless. Do not use this company. They booked my test on a day the building was closed, neve... Toon meer
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Lees wat reviewers zeggen
I had the Journeyman electrical test prep package and I got some good info on it but also some of the answers didn’t line up with the question and also I don’t believe some of these questions will be... Toon meer
Would have been better to talk to an American that could talk me through all the options and assist ordering what I need for the course. This type of ordering is done when your work day is over, so we... Toon meer
The website is pretty easy to use. My purchase didn’t make sense because the content covered was limited, most topics were locked and was rather expensive if I needed to unlock them all. I wish I got... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances. Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development. Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey. Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics. We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades. Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Contactgegevens
Verenigde Staten
- psiexams.com
2,6
Slecht
2K reviews
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The practice test is not near close to…
The practice test is not near close to the actual one, more math questions then infection prevention questions which is related to the CHESP certification!
10 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Erikens, thank you for sharing your feedback. We appreciate your comments regarding the differences between the practice test and the actual exam content. Feedback like yours helps us better understand the candidate experience and identify areas where improvements may be helpful.
Send the 4:30 video to the…
Send the 4:30 video to the prospective-online-proctored-exam-test-takers via email and text multiple times so they have a heads-up on how early they'll need to get started on their test day. It was a very sad morning for my daughter - took well over half an hour to get situated with technical difficulties, so poof, her alloted time had passed and she needed to wait 24 hour to even call to choose a new time to take the exams. The video talks about making it easy and stress free to take your exam, and I just had to laugh - such the opposite. Chromebook, by the way, some of the most common laptops on the planet, are one of the non-compatible devices. That is also unfortunate.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi, we're sorry to hear about the technical difficulties your daughter experienced while preparing to take her exam. We understand how stressful it can be when technical issues affect a scheduled testing session. Thank you for sharing your feedback regarding the preparation information and device compatibility. We appreciate your comments as we continue working to improve the online testing experience.
Great purchase
13 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Gabriel, thank you for your feedback! We're glad to hear you had a positive experience with your purchase. We appreciate you taking the time to share it with us.
The invigilator is short tempered
The invigilator is short tempered, wont facilitate and have an attitude when talking to the candidates, extremely rude.
18th August.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Maria, we're sorry to hear about your experience with the invigilator. Candidates should feel they are treated professionally and respectfully throughout their testing experience. We appreciate you bringing this to our attention, and your feedback will be shared with the appropriate team for review.
I ordered and paid for a rush CHSPE…
I ordered and paid for a rush CHSPE cert not a Hiset cert. it was promised in 3 business days . On the third business day I called and cancelled and that depending on my bank it could be 10 days. My bank researched and they have not initiated a credit and my order still shows pending. Contacted customer service who keeps telling me to order through parchment. I no longer need the certificate. I need my refund and the rush order fee returned . It was 44.20 and I can’t get it back .
7 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Shano, we're sorry to hear about the difficulties you've experienced with your certificate order and refund. We understand how frustrating it can be to continue waiting for a resolution. Please email our Candidate Support team at cdcareweb@psionline.com with your order details so the team can review the status and assist you further.
If I could leave a zero I would!
If I could leave a zero I would. Called to schedule an online proctored exam, gave me the wrong timezone and I made sure to bring this up on the call. He reassured me that it was correct and I would not have an issue. Day of the exam comes I log in and i'm an hour late, called to resolve this issue and was told it was my fault, now I have to wait another day to even schedule it. As well pay double for a mistake I did not make. Shame this company is doing this and not being helpful in any way! Maybe this is what they do to try to take more funds who knows, I usually don't leave reviews but if this helps change their system or just to give someone a heads up thats enough.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Mark, we're sorry to hear about the issue you experienced with the time zone provided for your online exam. We understand how frustrating it must have been to miss your appointment after confirming the time in advance. Please email our Candidate Support team at cdcareweb@psionline.com with your exam and registration details so the team can review what happened.
The test was nothing like the material…
The test was nothing like the material we studied.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Amanda, thank you for sharing your feedback. We're sorry to hear that you felt the exam did not align with the material you studied. We appreciate you taking the time to share your experience, and your comments will be taken into consideration as we continue working to improve the candidate experience.
PSI was efficient in making contact and…
PSI was efficient in making contact and scheduling. The staff was courteous and the professional throughout the testing procedure.
8 mei 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Jeff, thank you for your kind feedback! We're glad to hear that the scheduling process was efficient and that our staff provided courteous and professional service throughout your testing experience. We appreciate you taking the time to share your experience with us.
Masters preparation
Hi,you have made it possible for me to become qualified to earn a higher degree in the electrical industry
3 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Dave, thank you for sharing this with us! We're glad to hear that your experience has helped you take another step toward your goals in the electrical industry. We appreciate your feedback and wish you continued success.
The environment scan process took 45…
The environment scan process took 45 minutes, which felt excessive. Being repeatedly (over 7-8 times) asked to rescan the room, walk to the other side of my desk and office, open drawers on the other side of my desk (makes no sense), to lift up items made me uncomfortable and gave me the impression I was being unnecessarily scrutinized. It was a poor and stressful way to start the test.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Kimberly, thank you for taking the time to share your experience. We're sorry to hear that the environment scan process felt lengthy and stressful before your exam. We understand the importance of making the check-in process as clear and comfortable as possible, and we appreciate your feedback as we continue working to improve the online testing experience.
This is an absolute scam
This is an absolute scam, choose another company if it's at all possible. At very least, DO NOT TAKE the online proctored exams. I was violated for "looking" away from my screen three times before I could reply and I "failed" the test. However, I was not looking away, I was looking at either end of my very wide computer monitor. They didn't care, they brushed me off, said it would take 2-5 days to review, THEN HUNG UP ON ME! It's not a mistake that they do not have a direct contact number on their website, they are obviously extremely dysfunctional and unprofessional.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Jack, we're sorry to hear about your experience during your online proctored exam. We understand how frustrating it can be when a testing session ends unexpectedly, particularly when you disagree with the reason provided. Please email our Candidate Support team at cdcareweb@psionline.com with your exam details so the appropriate team can review your case.
Clear instructions and easy to use
Clear instructions and easy to use. I will say that some of the items on the test were not covered in the practice exams..... not a problem because I passed and happy I knew the answers anyway. thanks for making it all easy
12 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi, thank you for sharing your experience! We're glad you found the instructions clear and the process easy to use, and congratulations on passing your exam. We also appreciate your feedback regarding the topics covered in the practice exams. Thanks for taking the time to let us know.
Antwoord van Psiexams
Hi John, thank you for your feedback! We're glad to hear you found the experience organized. We appreciate you taking the time to share your positive experience with us.
Extremely Frustrating and Unacceptable Experienceed my exam with PSI
I took and passed my exam with PSI on June 26, and weeks later, the Massachusetts Board of Cosmetology still has not received my scores.
For the past 2 weeks, I have called PSI Customer Service almost every single day. Every time I call, I get nowhere. No one can explain why my scores have not been sent, no one seems able to actually resolve the issue, and despite multiple requests, nothing changes.
This is not a minor inconvenience. PSI’s failure to transmit my exam results is delaying the issuance of my professional license and directly affecting my ability to work.
It is incredibly frustrating to complete all of your requirements, pass the exam, pay the required fees, and then have your professional license held up because a testing company cannot complete the basic administrative task of sending exam scores to the licensing board.
The lack of accountability, communication, and effective customer support has been extremely disappointing. After countless calls and two weeks of trying to get someone to actually fix the problem, I am still in exactly the same situation.
Absolutely unacceptable service
29 juli 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Tatiana, we're sorry to hear about the delay in having your exam results reported to the licensing board. We understand how important this is, especially when it is affecting the progress of your professional license. We'd like to have this looked into further. Please email our Candidate Support team at cdcareweb@psionline.com with your exam and registration details so the team can review your case.
Do not trust PSI!!!
I have called them and I have reached out by email. They have not responded to my emails. I was finger printed at one of their testing sites. The testing site gave me someone else receipt. They told me to contact PSI. PSI tried to blame the testing site but the testing site told me that the respites go to PSI and they use PSI machines. PSI has not responded to me with any information, no updated details about the receipt or any other information. Horrible service!!
29 juli 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Nicole, we're sorry to hear about your experience and understand your concern regarding receiving an incorrect receipt after your fingerprinting appointment. We'd like the appropriate team to review what happened. Please email our Candidate Support team at cdcareweb@psionline.com with the details of your appointment and any relevant information so the team can investigate further.
It’s a scam
All the question in the packed never show on your exam! totally difference. Waste of time, waste of money
10 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Wendy, we're sorry to hear that the study materials did not meet your expectations. We appreciate you taking the time to share your feedback regarding the differences you experienced between the preparation materials and the exam. Your comments are valuable as we continue working to improve the candidate experience.
Completely incompetent
Completely incompetent system, proctors sat for 30 minutes saying my computer setup wasn’t adequate but not telling me how to fix it. Tech support couldn’t help either, when I finally thought I had figured it out the proctor said to exit and reload the test and I was locked out of taking the test. Do not recommend taking any sort of online proctored test from them if you want to actually get anything done, take the extra time and go take it in person somewhere.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Bryan, we're sorry to hear about the technical difficulties you experienced while trying to take your online proctored exam. We understand how frustrating it must have been to work through the setup process only to be locked out of your exam. Please email our Candidate Support team at cdcareweb@psionline.com with your exam details so the team can review what happened and assist you further.
I completed what I needed at the time.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Mark, thank you for sharing your feedback. We're glad you were able to complete what you needed, and we appreciate you taking the time to share your experience with us.
I can’t access the material
I can’t access the material. It’s not user friendly at all.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Renda, we're sorry to hear that you're having difficulty accessing the material and navigating the platform. We'd like to help get this looked into. Please email our Candidate Support team at cdcareweb@psionline.com with the details of the material you're trying to access so the team can assist you further.
The people in the reception area are…
The people in the reception area are not polite. They talk to people without using the word "please " for a single time. They should be trained in how to have respectful conversations rather than talking in a commanding way
8 augustus 2026
Review zonder uitnodiging
Antwoord van Psiexams
Hi Pamir, we're sorry to hear about your experience with the reception staff. We appreciate you taking the time to share your feedback. Providing candidates with respectful and professional interactions is important, and your comments will be shared with the appropriate team for review.
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