pulseenergy.co.nz Reviews 

Jesha
Is a lovely young person. She knows her job very well and is a great asset for Pulse.

This company is pure day light ROBBERY I have been charged $860 this month , only 4 people live in my house and we only use the average household etc washing machine and heater … my first month with them was low and then it kept doubling an extra $200-$300 a month

Deceptive Company, very dogey dealings, trick you into thinking you are going to get better prices, talk you into signing stuff saying a representive will contact you to discuss, but its actually an agreement you sign and they change your power company to theirs. I have demanded a cancellation of the Agreement but they have not responded, BEWARE

Jesha Gopalakrishnan is very good in campaigning very friendly and happy to switch me over to pulse. She has helped me in saving my money though good electricity.

LIARS! Just read everyone else’s reviews and we are on the same page. They offer you something appealing when they door knock but once the bills start coming through they’re charging close to $500 a month for power. They charge for all sort of different services and fees.

Hands down the most expensive power company. DO NOT SIGN UP! Was with this power company for 4 months and our bill doubled with each month despite a conscious effort from us to decrease our power usage. Final bill payment was $1056, our previous company charged us approximately $300 a month.

This company should not be allowed to operate in NZ and the commerce commission should investigate.

Similar story, knocked on the door and offered an excellent controlled and uncontrolled rate. Was substantially cheaper than my existing rates but our power account increased by approx $100 a month. Didn't investigate why, gave them the benefit of the doubt until the 2nd month invoice arrived, almost identical to the first month. Gone back to my original company, where is Fair Go now?

I just got a call from my bank saying I have a debt and to contact debtworks, for them to tell me I have 2k in arrears with this dodgy place saying I have an account with them under my uncles address which he uses and always has used kiwi. Call up pulse for them to say they don’t have an account in my name, email or adress just my uncles address just started up my company last year and now I’ve hit a road block because of this out of the blue debt in my name bunch of scam artists bruh.

The unit rate is very low and I was sold their services on the basis of that. However they load a whole lot of extra charges on to of the unit rate. My electric bill went up by around $300 per month! Only lasted 2 months and went back to my old provider. I was late with paying the final bill ($800!) and they were quick to threaten debt collectors and credit rating impacts. Not a nice experience.

I had some door knockers come to my house and sign me up. When I told them my monthly power bill (which is around $350) they acted like I was being completely ripped off so I signed up. After signing up with pulse my monthly bill doubled. When I complained I was offered a payment plan, but no reason for why my usage had somehow doubled from June to July. I have to admit my own fault, I shouldn’t have blindly trusted people knocking on my door, but I’m so annoyed that they are pressuring people to sign up when they provide a terrible service. Have switched companies and would never be with pulse again.

I signed up with a door to door salesman and given the sign up discount of $200 less GST. I found their billing very confusing and their charges were reasonable for the first month. With in a month I received a notice that my rates were to increase and they sure did. I decided to quit Pulse and return to Meridian Energy my previous supplier. My final bill from Pulse was the largest electricity bill I have ever received at $325, I live in a one bedroom unit and being a pensioner use power sparingly. I have requested a breakdown of my final bill, it appears they are claiming the $175 ($200 -GST) rebate back. Very disappointing, I await their reply. I do not recommend Pulse.

Very expensive company. I regret to sign up with them.

Is the most expensive company I've ever dealt with! As a low power user, they refused to sign me up as a low user, even though all my power bills were well under the threshold.
Also when they say $200 new sign up bonus, its $200 minus GST so you don't actually get $200 off. I would never promote this business to anyone.

this company is an absolute rip off - was being charged up to $400 per month for electricity and changed to another supplier and the price dropped by over a half. Their customer service is non existent.
DO NOT USE PULSE ENERGY

This company is the BIGGEST GRIFTER electric company. That just do not give a damn about customers and ONCOR is the biggest rip off with their monthly charges as well. My beef with Pulse is that how can you have your smart thermostat turned off for 25 of the 33 days of service and STILL HAVE A BILL OVER 150.00 dollars. Just tell me how that is possible???? Literally the house is empty and I STILL GET A BILL FOR OVER 150.00 BUCKS???? Make it make sense!

Never sign up with these guys I was with them for a year and a half I was given free Neon for six months and a $200 free power credit and was told if I change power company before my year is up I will be charged for it. So long story short, I just had a phone call from them yesterday saying that I have to pay for the Neon the modem and the free power because I have changed power companys and he told me that it was a two year contract with them when the guy that knocked on my door told me it was a year contract so these guys a thief's.

Don’t waste another second dealing with this shady company! They came to my house claiming they could save me money if I signed up. I told them I’d think about it and talk to my housemates first. But then—out of nowhere—I get an email saying, “Thanks for signing up, your power is now connected.” What a bunch of con artists! These scammers have no shame.

If anyone comes and tries to sell any product at my door I can't even tell you what I'm going to do,con artist selling you power that's supposed to be cheaper instead ends up $7 or more a week over the year thats $364 extra a year,if you're late with your bill $1.75 a day if they're charging late fees what else are they charging if pulse energy knows that their sales reps are coning people out of money like this then I hope you go bust sort this crap out it isn't right its hard enough I've already called most of the people I know if they show up to drop the f bomb if anyone from pulse shows up.The door to door sales people are heartless pigs that make your company look like a 3rd world corrupt backwards business out to scavenge from whoever they can for what ever they can get,don't go near pulse energy.

Worst wifi service imaginable. A whole month with connection issues, and these guys don’t seem to give a damn - denying there’s a problem, then tell us they rebooted the modem and ignore us when we report back it hasn’t helped. When we said, after this had been going on for a while, we wanted to switch to another supplier because of how bad their service was, the reply we got was a threat to charge us for early disconnection. We replied this was an unacceptable response but got nowhere. It’s like these people want you to leave.

We had a pulse energy sales person come knocking. The first lie is he said we get a month free power when we sigh up...then he came back for us to sign up he then said we get $150 free...he also told us our power bills would be 20% cheaper..that was lie 2...our power bills have never been so high..ever..and we rang two other supply companies and gave them our usage and both them were around $100 cheaper...so we switched to Contact energy...and in the process pulse told us we now have to pay the free $150 now..very rude on the phone and talking over me...