Purau Reviews 

552
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TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Being a mum of four and hitting perimenopause takes its toll and sometimes things just don't function like they used to!! Purau gut fiber has taken the embarrassment out of my day and given me... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this brand and their marketing. The products are delicious and yummy and actually make my bowels move after I've struggled for so long! Would highly recommend the Gut Glow Collagen and Fibre powd... Toon meer

Beoordeeld met 3 van de 5 sterren

Interesting product, have used for a month and was looking for a replacement for Metamucil and help reduce bloating which it appeared to do, but the flip side was my Metamucil one wipe has now become... Toon meer

Beoordeeld met 5 van de 5 sterren

PuraU has become a daily essential to assist with bloating and easily increase digestible daily fibre intake. It blends so well and has no taste, perfect for adding to anything!

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4,5

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TrustScore 4.5 uit 5

552 reviews

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4,5

Alle reviews

(552)

129 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Wasn’t super effective

Wasn’t super effective

16 februari 2026
Logo Purau

Antwoord van Purau

Hi Aaron, 

Thank you for reaching out.

I’m sorry to hear that you haven’t achieved the results you were hoping for so far, and I completely understand how discouraging that can feel when you’ve been dealing with acne.

I can see that you purchased the Starter Acne Program, which contains roughly 20 days (around 3 weeks) of product use. This particular program is generally designed as a short introductory program or to further support the skin as needed, rather than a full-duration treatment. Our more in-depth acne programs are designed for longer use, as healing the gut and skin typically takes more time.Due to the vast range of ingredients we’ve used, and because we are all biologically different, the amount of time it takes to notice visible improvements can vary from person to person. While some people may begin to notice changes earlier, others may require 8–12 weeks of consistent use to see optimal results. It’s what’s happening internally that counts - the compounding effect of these essential vitamins and minerals helps build a stronger foundation for healthier gut and skin function over time.

We would love to hear more about your experience and further support you on your journey. If you would like to chat further, please respond to our email through support@purau.com.au.

Thank you so much and looking forward to hearing from you!

Beoordeeld met 1 van de 5 sterren

Insignificant product

Took 9 pills a day for 6 weeks and there is no change.. The recommended duration is 8-12 weeks but I'm supposed to notice results in 2-4 weeks.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Purau

Hi Nick,

Thank you so much for reaching out.

I’m sorry to hear that you haven’t achieved the results you were hoping for so far, and I completely understand how discouraging that can feel.

Due to the vast range of ingredients we’ve used, and because we are all biologically different, the amount of time it takes to notice visible improvements can vary from person to person. While some people may begin to notice changes earlier, others may require 8–12 weeks of consistent use to see optimal results. It’s what’s happening internally that counts - the compounding effect of these essential vitamins and minerals helps build a stronger foundation for healthier gut and skin function over time.

We'd really love to help you out further and get more details on your experience.

If you would like to chat, please don't hesitate to reach out to support@purau.com.au.

Beoordeeld met 5 van de 5 sterren

I was on the pill for 6 years

I was on the pill for 6 years, after I came off it my acne flared up and stayed around for 2.5 to 3 years. It was painful and I felt incredibly down about the way it looked. Like everyone tired all different products on your skin but never thought of it being a gut problem. I came across Purau on instagram and took a chance. I started the advanced program, it didn’t just clear up my skin it helped/ reset everything in my gut and I mean everything. A few months passed since I have been off the program and my skin has never looked better. I cannot thank the team enough I’m forever grateful.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Purau

Hi Jess,

Wow! Thank you so much for taking the time to share your experience with us. It truly means a lot to hear your story.

Coming off the pill can sometimes be a really challenging time for the skin, and we’re so sorry to hear how difficult those few years were for you. Acne can take such a toll not just physically but emotionally as well, so it’s incredibly meaningful to know that the program was able to support both your skin and your gut health.

We’re absolutely thrilled to hear that the Advanced Program helped reset things for you and that your skin is still looking great even months after completing the program.

Thank you again for trusting us and for sharing such kind words!We’re truly grateful to be even just a small part of your journey.

Beoordeeld met 5 van de 5 sterren

I'm usually sceptical of acne…

I'm usually sceptical of acne solutions, but I gave this a try and have had a massive improvement in my skin. I would recommend it to anyone struggling with acne, it really helps.

17 februari 2026
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Antwoord van Purau

Hi Nic! 🌞

Thank you so much for sharing this! We’re so happy to hear you decided to give it a try and that you’ve seen such a big improvement in your skin. That’s exactly what we love to hear!

We truly cannot be any happier than to be even just a small part of your amazing journey!

Beoordeeld met 5 van de 5 sterren

After experiencing adult acne for the…

After experiencing adult acne for the first time in my life once turning 20. I tried everything to get rid of it for 8 months until I came across PuraU. I wasn’t hopeful but was willing to try anything. I ordered the advanced acne program and to say it exceeded my expectations is an understatement. It completely transformed my skin & actually helped with mindless snacking to. It changed my life!

22 januari 2026
Review zonder uitnodiging
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Antwoord van Purau

Wow, Kyla! 🌞 Thank you for sharing your journey with us. It’s incredible to hear that the Advanced Acne Program not only transformed your skin but also helped with mindless snacking too! Your story is so inspiring and it's stories like yours that keep us doing what we do!

Beoordeeld met 5 van de 5 sterren

I saw the ad for the acne kit on… instagram

I saw the ad for the acne kit on instagram, was unsure at first but I gave it a shot.. I tried the starter acne kit program. The results came just as I was finishing the course, it is 3 times a day but the results were worth it, my acne that would frequently pop up suddenly became less and less, I noticed the colour of my skin becoming brighter and more hydrated. My bloating in my stomach had become much less and over all I felt really good about the results I was getting. After this program I started the gut and skin maintain capsules (which are once daily). These have continued to keep up the work the starter pack did, I have less and less pimples and when I do they go away much faster than before and seem to heal better too. I 10/10 recommend this product, I have been told I have hormonal acne and I could never find anything that worked like this. I still use my moisturiser, vitamin c serum, eye cream and sunscreen (these are all self care to me) however all these layered together has made a huge difference for me. This product is awesome :)

5 maart 2026
Review zonder uitnodiging
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Antwoord van Purau

Hi Danielle,

Thank you so much for taking the time to share such a detailed review! We truly appreciate it!

We’re so happy to hear that you decided to give the Starter Acne Program a try and that you began seeing results by the end of the course. It’s amazing that you noticed improvements not only with your breakouts but also with your skin’s brightness, hydration, and even your bloating. That’s exactly the kind of inside-out support we hope our programs provide.

Thank you for trusting us at PuraU and for letting us be part of your amazing journey!

Beoordeeld met 5 van de 5 sterren

20 day starter pack

Worked amazing!! even though I couldn’t take it accurately due to fasting. It still done the job. My face feels and looks so much more glowier and my acne has gone to a minimal

5 maart 2026
Review zonder uitnodiging
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Antwoord van Purau

Hi Alana,

Thank you so much for sharing your experience! We’re so happy to hear the 20 Day Starter Pack worked so well for you and that you’re already noticing clearer, glowier skin! That’s amazing to hear.

We cannot be any happier than to be even just a small part of your health and wellness journey to clearer and healthier skin and gut!

Beoordeeld met 5 van de 5 sterren

Great service fantastic price and…

Great service fantastic price and amazing product. Very fast delivery.

6 februari 2026
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Antwoord van Purau

Hi Samantha,

Thank you so much for your lovely review!

This is just one of the biggest reasons why we keep doing what we do.

We cannot be any happier than to be even just a small part of your amazing health and wellness journey!

Beoordeeld met 1 van de 5 sterren

Poor Business

I made a purchase with Purau in December of 2025. I returned the product ASAP in original packaging never opened. It is now February 2026, I have contacted Purau on multiple occasions to chase up a refund of this product with no significant response as to when or if I will be receiving a refund anytime soon.

31 december 2025
Review zonder uitnodiging
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Antwoord van Purau

Hi Ariane!

I'm so sorry about the delay in getting back to you! Your initial email landed in our spam folder :(

No stress though, I can see your refund has been processed in full and will be credited back to your original payment method in 3-7 business days (depending on your bank).

I hope you enjoy the rest of your week and please reach out if you need help with anything else xx

- PuraU Support Team

Beoordeeld met 5 van de 5 sterren

Impeccable customer service

Whilst Purau didn’t work for me personally, I think it’s worth the risk because of their money-back guarantee, which they genuinely honour. There were no arguments or difficulties at all, they simply asked for proof of my skin.

I initially contacted them by email and they offered a complimentary extra 40-day program. When that still didn’t work for me, they refunded my money without hesitation. If you’re sceptical because most reviews are overwhelmingly positive, I can honestly say they do put their money where their mouth is. For that reason alone, I would truly recommend it to anyone as there really is nothing to loose, other than acne if it does work. They are quick to respond to emails with any concerns or queries and said I could continue to reach out if I needed.

22 januari 2026
Review zonder uitnodiging
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Antwoord van Purau

Hi Emma 🌞,

Thank you so much for your kind words! We’re so glad our team could make the process smooth and supportive for you (that has always been the goal! Support as many people as we can!). While we wish our program had worked for you personally, we truly appreciate your trust and recommendation. It means so much! We’re always here if you ever need guidance or support. Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Glow Collagen is a game changer

I’ve been using Gut Glow Collagen for a while now and it’s genuinely made such a difference. My gut feels so much healthier — my bloating has reduced a lot and my digestion is finally regular (which is huge for me). I also used to break out almost every week and now my skin is almost completely clear. It’s one of the few supplements where I’ve actually noticed real results.

23 januari 2026
Review zonder uitnodiging
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Antwoord van Purau

Hi Arpaphat 🌞,

Thank you for sharing your experience! We’re so happy to hear that Gut Glow Collagen has made such a real difference for your gut health and skin. It’s amazing to know it’s helping you feel comfortable and confident every day. Stories like yours is exactly why we love and do what we do!

Beoordeeld met 5 van de 5 sterren

My daughter has suffered from cystic…

My daughter has suffered from cystic acne for years and has been put on antibiotics to clear her face, which did work, but when she came off them, the acne started popping back up, which was very upsetting for her. She got another script filled and started to try to wean off them with the hope of trying PuraU when she finished the last course of antibiotics. She was so nervous not taking the antibiotics, as at that time they were the only thing that worked. But she soldiered on and started PuraU. The first few weeks on PuraU didn't come easy, as acne started to pop up, we emailed PuraU for guidance, as she was losing hope and again very upset. We were advised to stick with it as it was normal, as her body needed to repair from the inside out. She is now on her last bottles of the 3-month pack and has clear skin again. She is looking forward to progressing to the maintenance tablets. Don't lose hope as PuraU helps clear the skin.

20 december 2025
Review zonder uitnodiging
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Antwoord van Purau

Hi Marlena!

Thank you so much for sharing your daughter’s journey with us. We know how incredibly nerve-wracking it can be to transition away from antibiotics, especially when your skin has been through so much. We are so proud of her for 'soldiering on' through those first few weeks!

Stories like yours are exactly why we do what we do!

We’re thrilled she has clear skin again and can’t wait to support her through the maintenance phase. Sending her so much love and confidence!

Beoordeeld met 1 van de 5 sterren

It had no benefit what so ever

It had no benefit what so ever
Zero results
No scoop in the packets and ignored when I email to say how do I measure to know how much to scoop fault ?
The second packet has all black bits thru it couldn’t even finish drinking the second packet because in the glass cup all I could see was black bits thru it … felt no different what so every.. please don’t waist your money

4 november 2025
Review zonder uitnodiging
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Antwoord van Purau

Hi Michelle, 🌞

Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed and appreciate the opportunity to clarify.

We wanted to let you know that we responded to your first email within 24 hours of receiving it because we take every concern seriously. Here’s a summary of our correspondence and the points addressed:

Black bits in the second packet

You mentioned seeing black granules in your second packet and feeling unable to drink it. These granules are 100% natural vanilla bean flavouring, which can vary between batches. They are completely safe and part of the natural product formulation.

No scoop included

You raised concern about not having a scoop to measure the powder. To reduce plastic waste, PuraU intentionally does not include a scoop. A standard household tablespoon is an easy and accurate way to measure the recommended serving.

Results and expectations

You noted not feeling any energy improvements or weight changes. Research shows that collagen and gut-support supplements typically require at least 8 weeks of consistent use for noticeable effects, and individual results vary. Experiencing limited or no changes within the first month is not unusual.

Throughout our correspondence, we aimed to answer your questions quickly, thoroughly, and transparently, including clarifying the safety of the black granules, and the expected timeframe for results.

We hope this provides clarity regarding your concerns. If you have further questions, our team is always happy to assist.

Beoordeeld met 1 van de 5 sterren

COMPLETE SCAM DONT WASTE YOUR TIME AND MONEY!!

4 weeks into the advanced program taking 9 pills a day and the only difference I’ve noticed is that my acne has gone from not so bad to bad!! This is a complete scam has not improved my acne one bit I only had mild acne on my back and just wanted it gone before summer so I thought I’d give this a go but it’s done nothing but make my acne worse don’t waste your time and money on this only positive is I got it for $200 because of Black Friday sales feel bad for the people who paid $400 for this rubbish!!

26 december 2025
Review zonder uitnodiging
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Antwoord van Purau

Hi Daniel, 🌞

Thank you so much for sharing your feedback on your experience with our Advanced Acne Program™.

We're sorry to hear that you haven't noticed any changes yet. Your satisfaction is important to us, and we'd like to understand more about your experience so we can assist you further.

It looks like what you’re describing is purging. Purging is 100% normal and it's a very good sign that the program is working. The program is a cleanse & detox so it's going to work to detoxify the body and in turn, the skin can purge temporarily. This usually happens within the first couple of weeks but it will pass, it's an essential part of the healing journey.

Could you please provide us with more details or specific concerns you encountered aside from this? Please feel free to leave an email at support@purau.com.au should you like to chat further.

Your feedback helps us improve our products and services, and we're here to support you in any way we can.

Looking forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Gut Glow relieves your tummy.

I love Gut Glow, it has changed my tummy for good. No bloating, a lot more regular with #2's and my skin isn't as dry. You must try it. You won't regret it.

24 december 2025
Review zonder uitnodiging
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Antwoord van Purau

Thank you so much for sharing this, Lisa! 🌞

We’re also glad that you're experiencing the amazing benefits of Gut Glow Collagen!

We truly cannot be any happier than to be part of your amazing journey to clearer and healthier skin and gut!

Beoordeeld met 5 van de 5 sterren

Genuinely works, wish i found this earlier

I've been managing progressively worse skin (face) issues in Melbourne for my 30's. This is the only product that i have tried that has actually made a difference and massively improved the condition.
It was a massive relief to find something that works. If i have flareups, a 20 day re-up has worked perfectly.

17 december 2025
Review zonder uitnodiging
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Antwoord van Purau

Thank you so much for sharing this, Sam! 🌞

We’re genuinely thrilled to hear how well things have improved for you. Knowing that you finally found something that brings you relief, especially after struggling through your 30s, means a lot to us.

We’re also glad the 20-day resets have been helping you stay on top of any flare-ups. That’s exactly what we want for our customers; something reliable that supports you when you need it.

We truly cannot be any happier than to be part of your amazing journey to clearer and healthier skin and gut!

Beoordeeld met 5 van de 5 sterren

GutGlow Strawberry Watermelon

After being an avid user of PuraU's gut program, when I saw this product come out, I just knew I had to try it. After being on the hunt for a product that included collagen to assist in restoring my skin health, whilst also helping reduce my bloated stomach, I knew I had found my perfect match. Overall, I found the most benefit using this product daily in the morning on an empty stomach. I have genuinely noticed improvement in my gut discomfort and feel better when I wake in the morning. Previously, I would wake up fluctuating between bloated and back to my usual. Furthermore, taking this product has helped with my body self-confidence. Overall, great product. However, it would be nice to have this product available in other flavours. I mean, this flavour is great and all, but after using it for a while, I am after something a little different/ less sweet.

22 oktober 2025
Review zonder uitnodiging
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Antwoord van Purau

Hi Alyssa, 🌞

Thank you so much for taking the time to share your experience with the GutGlow Collagen Strawberry Watermelon. We truly appreciate such thoughtful and honest feedback.

We’re really glad to hear you’ve noticed improvements in your gut comfort, morning bloating, and overall wellbeing, especially when taking it consistently in the morning on an empty stomach. Hearing that it’s also helped boost your body confidence means a lot to us.

Thank you as well for your suggestion around flavour options. We’re happy to hear you enjoy the current flavour, and we’ve noted your feedback about wanting something less sweet in the future—this is incredibly helpful and will be shared with our product development team.

We truly couldn't be any happier than to be even just a small part of your wellness journey! Please don’t hesitate to reach out if you ever have any questions or need assistance.

Beoordeeld met 5 van de 5 sterren

Incredible Customer Service

Incredible Customer Service

Kim was so lovely and assisted me greatly with all of my enquiries. So glad that big businesses have time to help out their clients. Would 100% Recommend.

27 november 2025
Review zonder uitnodiging
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Antwoord van Purau

Thanks so much for sharing, Molly! We’re so glad Kim could help and that you felt supported throughout. Please don't hesitate to reach out anytime if you have any further questions or clarifications. We're always here to help and support our community.

-The PuraU Support Team 💙

Beoordeeld met 5 van de 5 sterren

The GutGlow Works!!

The GutGlow has been great!! I’ve just about finished my first bag and within the first couple of days I noticed a difference with my digestion. I’ve had compliments on my skin and the glow it’s had and I’ve had no breakouts at all. The taste is nice too. I wanted to try it for my digestion and it’s definitely helped a lot with that! Highly recommend!

25 november 2025
Review zonder uitnodiging
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Antwoord van Purau

Hey Sam,

That’s amazing to hear! We’re so glad that Gut Glow has helped with your digestion and that your skin is glowing too. Love that you’re enjoying the taste as well. We cannot be anyb happier than to be even just a small part of your amazing wellness journey.

-The PuraU Support Team 💙

Beoordeeld met 5 van de 5 sterren

I have been using the Skin and Gut…

I have been using the Skin and Gut maintain supplement for almost 2 years now, after using one of the 20 day acne program. It’s been amazing and both my gut and skin have improved significantly. I would recommend this product to anyone that’s considering. It’s given me a lot more confidence with my skin.

20 november 2025
Review zonder uitnodiging
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Antwoord van Purau

Thanks so much for sharing, Rachel! We’re so happy to hear that the Skin & Gut Maintain has made such a positive difference for both your gut and your skin. Confidence is everything, and we’re thrilled it’s helping you feel great!

-The PuraU Support Team 💙

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