Purelynutrient Reviews 302

TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

First off I did not know that your Ethiopian black seed was being produced in China. This delayed its arrival but since it has arrived I have been taking as directed, so far I noticed that I am sleepi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This is obviously a scam. You are enroles without your explicit consent and it is nearly impossible to cancel the subscription. Also, you get constantly contradicting messages on the cancelation o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Five days after starting taking 2 capsules every night before bed, my skin got better, better sleep, bloating disappearing. I love the products. I have already another 3 more. I will be taking this pr... Toon meer

Beoordeeld met 1 van de 5 sterren

Subscribtion isn't advertised and rather hidden. You are checking out as a one time purchase without any word of subscription. There's fine print under the Pay Now button which I found later once I go... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

302 reviews

5 sterren
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3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 1 van de 5 sterren

Recurring Unauthorized charge

Hello Janelle,

Thank you for your reply.

I did not knowingly or explicitly consent to any subscription. The charge and recurring billing are therefore unauthorized.

Cancel the subscription immediately, stop any further shipments, and confirm in writing that no additional charges will be made.

I also request a full refund for the unauthorized charge.

I am not interested in pausing, adjusting, or continuing any subscription.

Please confirm full cancellation and refund without delay.

Ariel Nil Levy

18 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could ZERO star it , I would

If I could ZERO star it , I would . I’m in the same struggle as many before me who were like me put in MONTHLY SUBSCRIPTIONS OF MULTIPLE BOTTLES !!!!! I’ve sent so many messages , so many emails since the last week to cancel this UNAUTHORIZED SUBSCRIPTION SET UP with full access to my card ! The scammers have not bothered to even reply or help me in any way ! I have yet to receive the product & im so upset that I don’t even want to try their product. EVERYONE PLEASE LISTEN TO ALL OF US & don’t deal with them . This is a SCAM TO TAKE MONTHLY PAYMENTS OFF YOU. BEWARE ALL. Most disappointing!

14 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unable to cancel the subscription

I have tried for months to cancel the subscription multiple times and they continue to send items.
There's no one to speak to on the phone to stop this and there's only a chat bot.

16 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Unexpected manufacturing location!

First off I did not know that your Ethiopian black seed was being produced in China. This delayed its arrival but since it has arrived I have been taking as directed, so far I noticed that I am sleeping better, not waking every couple hours to pee. Only been a week so will update in 30-60 days.

17 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi LW Craig,

Thank you for sharing your experience with us. We understand your concern about the manufacturing location and appreciate your feedback. While the Ethiopian black seed oil is sourced from Ethiopia, production and packaging are completed in China to meet international quality standards.

We’re glad to hear you’ve already noticed some positive effects, and we look forward to your update in the coming weeks!

The Purely Nutrient Team

Beoordeeld met 5 van de 5 sterren

My hair shedding has slowed down a bit…

My hair shedding has slowed down a bit since starting the Ethiopian black seed oil. Could be coincidence but I don’t think so.

24 maart 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Freja,

We’re so glad to hear you’ve noticed a positive change since starting the Ethiopian black seed oil. Thank you for sharing your experience with us!

Purely Nutrient Team

Beoordeeld met 1 van de 5 sterren

Scam to Avoid

This is obviously a scam. You are enroles without your explicit consent and it is nearly impossible to cancel the subscription. Also, you get constantly contradicting messages on the cancelation or the rmail address cannot accept messages anymore. Before you answer this message:
- you should be shamed, become honest and end this scam
- make it clear to people when they enter a subscription, you know it is not today
Its a pity that companies like you are not stopped.

17 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Jack,

We apologize for the inconvenience and understand how concerning this situation must feel. The subscription option is displayed at checkout and can be cancelled at any time, but we’re sorry if this process felt difficult in your case.

Since we weren’t able to find an account under your name, could you share your order details with us? You can also reach out directly to our support team, and we’ll make sure your subscription is cancelled right away.

Purely Nutrient Team

Beoordeeld met 5 van de 5 sterren

excellent service thank you

excellent service thank you

17 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Dareth,

Thank you so much for your kind words. We really appreciate your trust and support.

Purely Nutrient Team

Beoordeeld met 5 van de 5 sterren

Two capsules before bed and that’s it

Two capsules before bed and that’s it. No taste, no weird stomach stuff big win for me.

19 maart 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Ben,

We’re so glad to hear the capsules are working well for you and that they’re easy to take. Thank you for sharing your experience!

Purely Nutrient Team

Beoordeeld met 1 van de 5 sterren

Cancel my subscription NOW!!!

Right. Ive been reading all these reviews and they're saying the same thing. And I know purely nutrient read them because ive seen their reply!

I didnt want a subscription. The option was so very sneakily hidden at the checkout. Ive tried to cancel it immediately. I've already had one of your emails bounce. So you'd better be replying on here to give me piece of mind that MY subscription has been cancelled!!! Absolutely fuming. Scamming is not acceptable in any country! You are literally criminal!!! And I personally couldn't care less if your product is magic. When I get it, it will be on my shelf as a reminder to never order from you again!!! And believe me when I say I will PLASTER social media with a campaign informing people of this bad experience if you dont cancel this subscription IMMEDIATELY.

EDIT:

I can only give my order number. You are very clever arent you...thery dont allow me to put my email on here which is my account detail. Ive emailed your support over and over with no reply. Its disgusting this.

order #200671

If you can even cancel my subscription and make it known to me via email and on here. Then I will retract this review.

17 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Panny,

We’re very sorry to hear about your experience and the frustration this has caused. We understand how upsetting it feels when a subscription isn’t clearly communicated, and we take your feedback seriously.

As we’re unable to locate an account under your name, could you please provide your order details or reach out to our support team? This will allow us to confirm your subscription status and ensure it is cancelled immediately.

Purely Nutrient Team

Beoordeeld met 1 van de 5 sterren

Subscribtion scam

Subscribtion isn't advertised and rather hidden. You are checking out as a one time purchase without any word of subscription. There's fine print under the Pay Now button which I found later once I got charged again that says: Some items on your cart may be with a subscription. No transparency, misleading and I consider it Scamming! No refunds and cancellation is another headache! They wil not cancel your subscription and asking to do it on their webpage. When you Cancellation, the option dose not work. Don't do it folks.

13 maart 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Markel,

We’re very sorry to hear about your experience and the frustration this has caused. While the subscription option is displayed at checkout and can be cancelled at any time, we understand that this process may have felt unclear or difficult in your case.

We’ve confirmed that your subscription has now been cancelled, and you should no longer receive any further charges.

Purely Nutrient Team

Beoordeeld met 1 van de 5 sterren

undelivered order

Hello,
I placed an order on March 23, 2026, but I have not received my package and I am unable to track it.
Please provide an update on the delivery status. If the package cannot be located, I would like a full refund.
Thank you.

23 maart 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Tanna,

Thank you for reaching out and sharing your concern. We understand how worrying it can be when you’re unable to track a package. According to the latest tracking update, your order was delivered on April 7, 2026 at 12:52 PM to your community mailbox/parcel locker in Stoney Creek, ON.

If you haven’t received it, we recommend checking with your local postal service or building management to see if the parcel is being held. If you’re still unable to locate it, please contact our support team with your order details so we can assist further or arrange a resolution.

Purely Nutrient Team

Beoordeeld met 4 van de 5 sterren

I received my product in a timely…

I received my product in a timely manner. My package was tracked well. Should be ordering more soon

5 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Edward,

Thank you for your kind words! We’re glad to hear your order arrived smoothly and look forward to serving you again soon.

The Purely Nutrient Team

Beoordeeld met 1 van de 5 sterren

Scam

Scam. When you opt for buying 1 bottle you subscribe for monthly supply without knowing it and there is no way to cancel it, other than contact them by email which takes days for them to check. They respond with generic emails and both comments here, so they know full well what they are doing.Product is shipped from CHINA so I hope they are checked how accurate their marketing of source of this black seed.

17 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi NJ,

We’re very sorry to hear about your experience and the frustration this has caused. While the subscription option is shown during checkout and can be canceled anytime, we regret that this process felt confusing or difficult for you.

To help us resolve this quickly, could you please provide your order details or you may reach out to our support team directly. This will allow us to look into your account, cancel any unwanted subscriptions, and ensure you’re only receiving what you intended to purchase.

Purely Nutrient Team

Beoordeeld met 1 van de 5 sterren

I made a one off purchase of their…

I made a one off purchase of their Ethiopian Black Seed Oil capsules. I bought a five month supply (5 bottles for the price of 3). They signed me up for a subscription that I did not want so they are now sending me a five month supply every month and I cannot cancel the subscription they say they can but you go around in circles and they are not responding to emails saying their email is full. Beware!

16 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hi Russell,

We’re very sorry to hear about the frustration this has caused you. We completely understand how upsetting it must feel to be signed up for something you didn’t intend, and we appreciate you taking the time to share your experience with us.

Please rest assured that your subscription has now been cancelled, and you’ll receive an email confirmation shortly. We value your trust and will continue working to make sure situations like this are resolved quickly and clearly.

Purely Nutrient Team

Beoordeeld met 5 van de 5 sterren

I suffer from fluid retention &…

I suffer from fluid retention & inflammation. Within 2 days my partner noticed a massive difference. My legs slimmed down. The bloating was gone & I generally felt lighter with a lot more energy

17 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hello Louise,

It’s amazing to know you felt relief and renewed energy so fast. We’re grateful you let us be part of your wellness journey.

Purely Nutrient Team

Beoordeeld met 5 van de 5 sterren

stronger than the stuff i tried before

Tried regular black seed oil years ago and it did nothing. This one actually feels stronger not placebo.

2 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hello Kaleb,

That’s fantastic to hear! We’re thrilled you felt the strength and real impact of our black seed oil. Thank you for sharing your experience with us.

Purely Nutrient Team

Beoordeeld met 1 van de 5 sterren

I want to cancel my subscription!

I want to cancel my subscription!! You guys keep getting my money.

Stop it right now.

16 april 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hello Sinani,

We’re very sorry to hear about your frustration with the subscription charges. While the subscription option is shown during checkout and can be canceled anytime, we regret that this process felt confusing or difficult for you.

To cancel your subscription right away, please provide your email address and order number so we can locate your account, or reach out directly to our support team and we will ensure this is resolved promptly.

Purely Nutrient Team

Beoordeeld met 1 van de 5 sterren

I ordered blacked oil in February that…

I ordered blacked oil in February that was never delivered I have emailed multiple times with same reply that sorry it's shipped and delivered i continuing shutting the same nothing has been delivered there's no phone number for me to contact someone

3 februari 2026
Review zonder uitnodiging
Logo Purelynutrient

Antwoord van Purelynutrient

Hello Keith,

We’re very sorry to hear about your experience and the frustration caused by the missing delivery. We’ve checked your account and order, and the tracking details show that your package was marked as delivered on March 2. For more details and to resolve this matter, our support team will reach out to you directly via email.

Purely Nutrient Team

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