Purplebricks Mortgages Reviews 

We had an excellent experience with Purplebricks, and a special thank you to Clair, who mainly looked after our case. She has been absolutely amazing from start to finish — always helpful, professional, responsive and supportive throughout the whole process.

We really felt that Clair went above and beyond for us, and she also helped us achieve a great rate for our house, which we are very happy with.

A big thank you as well to Marianne and Nadine, who supported Clair and were also very helpful whenever needed.

We couldn’t have asked for better service. Thank you so much, Clair, Marianne and Nadine.

Best service, best team. They have been following me in my long and challenging process of purchasing step by step. Always there to inform and advise you. Honestly I am very very happy with your service. Thank you team thank you Clair you have been amazing. HIGHLY RECOMENDED!!!

Esha handelled everything and made the process really smooth, couldnt recommend Esha enough!

Beneficial in the level and quality of service received. Some costs incurred could be better clarified.

I can’t recommend Tom highly enough. From our very first conversation, he was friendly, approachable and genuinely took the time to understand what I needed. He explained everything clearly and patiently, making sure I felt confident with each decision along the way.

Tom was always available whenever I needed advice and made the whole mortgage process feel straightforward and manageable. His professionalism, kindness and attention to detail really stood out, and I always felt that I was in safe hands.

Thank you, Tom, for all your support and for guiding me through such an important process. I’m extremely grateful for everything you’ve done and would happily recommend you to anyone looking for a mortgage advisor.

Suzie has been extremely helpful, flexible and informative. She guided us step by step through the process and made the mortgage application incredibly smooth. This was also passed onto Emily to continue the process after application which was handled well and without delay. Thanks so much!

Angela’s communication was really good throughout

It’s been a breeze from start to finish remortgaging with Purplebricks Mortgages!
Ross was my initial contact, he was super easy to talk to and found me the best deal for my situation!
Emily, my case manager went above and beyond every step of the way, constantly emailing with updates and checking in to make sure I understood and was happy with the process. I cannot sing her praises enough, she’s been an absolute star the whole time.
And finally Toni, my protection advisor.
Like Emily she went above and beyond to research what was best for my situation.. which turned out to save me money as I previously had cover which wasn’t required. She kept me up to speed throughout the whole process and explained everything in detail.
Working alongside Emily, it made the whole process a breeze and rather enjoyable as both had an amazing personality which is not something you come across very often when doing life admin! Thanks to all the team for the help, would definitely recommend to anyone looking to remortgage!

I had a fantastic experience with Lisa and Rachel at Purple Bricks. From the very beginning, they provided excellent mortgage advice and outstanding support throughout the entire process.

They were always friendly, approachable, and quick to respond to any questions I had. Their knowledge and guidance made everything easy to understand, and they kept me informed every step of the way, making what could have been a stressful experience feel straightforward and well managed.

I really appreciated their professionalism, patience, and dedication to helping me secure the right mortgage and supporting me through to completion. I would highly recommend Lisa and Rachel at Purple Bricks to anyone looking for expert mortgage advice and exceptional customer service. Thank you both for all your help!

Everything good helping us navigate the market and securing the best rate for our remortgage.

Hayley has been absolutely brilliant for the entire process. We had a unique situation with our property backgrounds, but she knew exactly which lenders to approach and found us the perfect mortgage structure. She explains everything so clearly is incredibly responsive and makes a stressful process feel straightforward. Couldn't recommend her enough!

Great service on my remortgage, clear information and easy application as purple bricks did almost all the paperwork.

Emily was very helpful and very quick at replies which made the process a lot less stressful than I thought.

Ross initially organised the re-mortgage and gave us a couple of options to suit our needs.

Emily then assisted in the process and helped a lot with communication to both us and the solicitor. Kept us well informed and was always available.

Mimmi was excellent. She thorough explained each step ever so well. She is always available whenever I required further assistance and guidance. Ever so kind and I would absolutely recommend to everyone.

I had a very good experience using Purplebricks to remortgage my house. I was very anxious of the remortgaging process and had some personal problems at that time, but Rachel and Yasamin took the time to go through everything with me. They explained my options, answered my questions, and kept me updated at every stage. They were responsive, warm, and communicated clearly throughout.

5 star is not enough
Working with Hayley was an absolute pleasure. She is incredibly reliable and patient professional who consistently went the extra mile, often working around my schedule to keep things moving forward. Her quick response times and positive energy made a massive difference in my mortgage journey. Thank you for the amazing support!

Highly recommend Purple Bricks, especially Esha, our mortgage broker.

Esha has been consistent and supportive every step of the way, from our very first enquiry through to completion. She was never pushy, always available to answer questions, and continually worked hard to find us the best deal possible.

We never thought getting a mortgage would be possible for us, let alone buying a home in the area we wanted. Even now, it still feels surreal and like we're dreaming.

Throughout the process, Esha remained responsive, patient and professional. No matter how long things took, or if there were periods when we went quiet, she never gave up on us and was always ready to pick things back up whenever we were.

Thank you, Esha, for your dedication, support and reassurance throughout our home buying journey. We couldn't be more grateful and would highly recommend both Esha and Purple Bricks to anyone looking for a mortgage broker.

Lisa was very knowledgeable and listened to our wants/needs.

It has been a seamless process in obtaining our mortgage.

I would highly recommend Purplebricks Mortgage services

Absolutely fabulous fantastic service from Purplebricks Chhavi Chagger is an absolute asset to Purplebricks, kind caring, attention to detail, patient in explaining every single step in the process, peace of mind , updating us all the way, such great customer service!! Thank you so much Chhavi your truly amazing! Sane with Angela Hamill truly so kind and professional a total pleasure to work with in a very important decision we cannot thank you enough ! Biggest thank you! 😊