Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Toon meer
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Lees wat reviewers zeggen
Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Toon meer
Bedrijf heeft geantwoord
The customer service was great (using email), and the shipping was very fast also to my location, outside of the UK. The only small area for improvement would be to improve the website so it provides... Toon meer
It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Toon meer
Bedrijfsgegevens
- Raambekledingwinkel
- Bedwinkel
- Jaloezieënwinkel
- Gordijnwinkel
- Gordijnleverancier en -maker
- Decoratie- en interieurwinkel
Geschreven door het bedrijf
Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."
Contactgegevens
The Street 2, IP20 0DF, Alburgh, Verenigd Koninkrijk
- 01986 511078
- Sales@qualitypoles.com
- qualitypoles.com
4,7
Uitstekend
282 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
James was very helpful and gave us some…
James was very helpful and gave us some good advice on choice of poles for quality and price bracket. Fast delivery.
16 november 2023
Excellent customer service 😊
15 november 2023
Lovely tassels
Lovely tassels I bought to add to the ends of a table runner I made from curtains
21 november 2023
Had the duvet set I was looking for!
Have been looking for this duvet set for some time, Wayfair used to sale it.
Quality Poles had this in stock so I purchased from them.
Only problem is the delivery time was slow.
14 november 2023
Antwoord van Quality Poles
Hi
Thank you for your review.
I'm glad to hear that we were able to supply you with the duvet cover set that you was looking for.
I have checked your order and it was dispatched and delivered on time and according to our delivery policy.
We are looking at changing our delivery options soon to allow customers to select an expedited delivery service if they require it.
Thank you
Regards
Quality Poles
Just what I needed for my curtains…
Just what I needed for my curtains pretty as well.
7 november 2023
Brilliant service
Exactly as described with very quick delivery and kept me informed of every step.
7 november 2023
Bedspreads
Bedspreads came fast, but due to quality of them , I returned them. Not to my taste at all. I received no paperwork in package, I had to write a return label myself and paid £16 to return them, so out of pocket for items I didn't like but were described as good quality
31 oktober 2023
Quality of goods excellent
Quality of goods excellent. Although a minor problem re delivery, not Company fault, customer service great.
29 september 2023
Excellent customer service.
I ordered the wrong size of curtain rings and immediately placed another order for the correct size. Customer service replied very promptly to my email and issued a refund. My curtain hooks arrived within a few days and were well packaged. Thank you.
5 oktober 2023
Fast and efficient service.
Fast and efficient service.
Great quality product, just perfect.
3 oktober 2023
Disappointed
Item was smaller than the size mentioned on item online. Will be returning it.
30 september 2023
Antwoord van Quality Poles
Hi
Thank you for your review.
As mentioned in our emails, we had followed the measurements given to us by the supplier which we have now found to be incorrect.
I apologise for the issue with the measurements and thanks for letting us know about the problem.
We have refunded the item for you as requested.
Thank you
Regards
Quality Poles
Service at its best....
Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend searching through the warehouse looking for a match and found us 6 rings that matched our existing ones. I can't thank him enough for saving the day. I would not hesitate to recommend James and Quality Poles.
19 september 2023
The customer service was excelllent…excellent
The customer service was excelllent nothing was too much teouble. My parcel arrived within days I was well pleased and the person that made tithe sale was very patient and most helpful 🙂
19 september 2023
they despatched it in good condition…
they despatched it in good condition and was well packed
9 september 2023
Review zonder uitnodiging
Great service
8 september 2023
Excellent
Easy to use website. Everything arrived on time and was top quality. Would definitely recommend.
30 augustus 2023
got curtains prompt
got curtains prompt , have not opened them as there for a later date , but what i can see they look good
29 augustus 2023
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