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Quantum Rehab Reviews 

5
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TrustScore 3.5 uit 5

3,5

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Bedrijfsgegevens

Geschreven door het bedrijf

Quantum Rehab designs advanced complex rehab technology, engineered to support mobility, positioning, and independence for clients with diverse clinical needs. From the Edge 4 and 4Front 2 power bases to compact solutions like Stretto, outdoor-capable options like Outback, and innovative seating and drive technologies, Quantum delivers clinically relevant solutions that help therapists match mobility equipment to function, environment, and long-term outcomes.

Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

5 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,5

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(5)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Lacking

I thought it wud include battery n mileage estimate. Disappointing

5 juni 2026
Review zonder uitnodiging
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Antwoord van Quantum Rehab

Mike, we are sorry to hear you are disappointed but would like to better understand why. We do include estimated ranges of our various chairs on our website, catalog and information sheets. As mileage can be greatly affected by weight and daily difference of terrain and environmental temperature, we do not display this on the controller but rather display the percentage of battery charge remaining. Although this particular feature isn't what you expected we hope there are other features about your chair that you do like.

Beoordeeld met 5 van de 5 sterren

GO QUANTUM REHAB!

The team at Quantum rehab on every level is top notch. They process to ensure and strive for quality with on going improvements every year shows the dedication to innovation. The hand built process of each chair made in the USA is truly impressive. The collaboration of educators, ambassadors, therapists, R&D, and other representatives is unmatched to ensure the greatest possible power wheelchair for clients.

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you!

Quantum goes above and beyond for their consumers with needs never overlooked! And they listen to consumer feedback about future technologies and put them into practice as fast as they are able! I’ve had 4 Quantum products and each one is better than the last! My legs became my wings!

1 juni 2026
Review zonder uitnodiging
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Antwoord van Quantum Rehab

Thank you, Alison. The goal of Quantum Rehab® has always been to delight customers with products that meet complex rehab needs with functional, durable, stylized, high-performance designs to increase daily functionality and quality of life. We can't do that without the critical consumer feedback you mentioned. Thank you for being a long-time Quantum driver!

Beoordeeld met 2 van de 5 sterren

Rude and impossible to contact.

every time I’ve called quantum, they’ve been really rude, which is quite disappointing, you can call them as it tells you to do on their website for certain queries yet they claim they have absolutely no idea what you were talking about, that they don’t know anything about their products and that they ‘do not deal with the general public’ last rep literally just said ‘i’m gonna stop you there’ mid sentence in a passive aggressive manner while I was speaking which I was quite taken back by. If a dealer doesn’t know something surely you should be able to ask Quantum, as it’s their product. No other manufacturer has had an issue with this.

26 mei 2026
Review zonder uitnodiging
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Antwoord van Quantum Rehab

We are very sorry to hear about your experience. We strive to treat everyone with courtesy and respect, and the interaction you described does not reflect the level of service we aim to provide. We sincerely apologize if you felt dismissed during your call. Can you confirm that it was the consumer call center that you contacted at 800-800-4258 so we can properly address this concern?  While it is true that we cannot sell directly to the public, including parts, we can and do provide assistance whenever possible.  However, for safety reasons, complex rehab technology often requires a technician to be physically present with the chair to safely diagnose and repair certain issues.

Beoordeeld met 5 van de 5 sterren

I want to give a shout out to Scott Kidwell

I want to give a shout out to one of your tech supports. Scott Kidwell was fantastic. I was on the phone with him for 2 hours working on a very stubborn chair. He was very determined to get the chair working. I felt like we worked as a team and the call was actually fun. Even joked about tossing the chair in the nearest lake if it barked at us on the final power cycle. Good news for the chair, it worked perfectly! There were a ton of issues trying to get to the auxillary menu and writing the CTL to the chair. He was patient and actually seemed excited to be helping me work on this chair. It really was one of the best calls I've had with tech services in the 24 years that I have been doing this. Listen to the call and make it a training example! Thanks Scott! You made a therapist, mom, and kiddo very happy!

Thanks,
Brian Shelly
Numotion Service Tech II
Kimberly, WI

11 mei 2026
Review zonder uitnodiging
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Antwoord van Quantum Rehab

Our technicians really enjoy hearing how meaningful the work is that they do. Thank you too Brian, for the great work you do for your clients and for taking the time to write this review for us.

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