Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... Toon meer
Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.
Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.
Contactgegevens
30 Heathridge Place, Lincoln, 7608, Christchurch, Nieuw-Zeeland
- info@quicklens.com.au
- quicklens.com.au
4,0
Goed
320 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lenses are very comfortable with a…
Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.
3 juli 2025
Shopping with Quicklens for years
Shopping with Quicklens for years. Great quality products. Fast shipment. Thank you!:)
23 maart 2025
Great price and prompt delivery!
28 oktober 2024
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Great!
The item arrived undamaged.
Thank you very much for your quick response to my inquiry email.
3 juni 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
The pricing and product is always ok, however a BIG fail on the delivery
The pricing and product is always ok. However this time, you deciced to use a private delivery firm, and not Aust Post, which has always been used in the past. I now have to run around and organise to pick up the product, which will be a 56km retunr trip. next time, use Aust Post when delivering to Australia
14 augustus 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We sincerely apologize that Skynet' service did not meet your expectations.
Please be advised that we can arrange delivery via AUPOST if you contact us immediately after placing your order, . We hope this will help and look forward to serving you again in the near future.
Always a pleasure to purchase from
Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and developing their online services. The care they put into their products and packaging has always been done with passion for what they do. Thank you Team for being amazing always!
16 juni 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Delay and lack of clear communication
I've been a loyal Quicklens customer for over 5 years and have generally had a good experience ordering my contact lenses. However, my most recent order (which was for my husband) was quite disappointing. The lenses didn’t arrive for weeks, and after contacting the support team, I was told it could take at least another month.
To their credit, they did refund me, which I appreciated - and that's why I’m giving 2 stars instead of 1. Still, the delay and lack of clear communication were frustrating, and it’s made me reconsider relying on them in the future.
10 juni 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We sincerely apologize that our service did not meet your expectations.
Unfortunately, our distribution centre has recently faced an inconsistent supply of your order item from one of our suppliers. As a result, they’ve had to switch suppliers for many orders, which has caused some additional delays. They’re working hard to ensure there are no further delays with the new supplier.
Thank you for letting us know that you recieved refund already.
Once again, we deeply apologize for the inconvenience this has caused.
Good price and fast delivered!!
9 juni 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Delivery issues
I would have given a higher rating but had lots of delivery issues with my last order.
However these issues were quickly resolved by your customer service staff to my satisfaction - thank you.
6 juni 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We sincerely apologize for the inconvenience caused by the shipping process for your recent order.
As mentioned in our previous email, we will use your preferred shipping provider for future orders.
We appreciate your understanding and look forward to serving you again.
Purchase may involve international transaction fees
It's very misrepresentative to be presented with what ostensibly appears to be an Australian website, with Australian currency pricing, and no indication of a purchase involving an international transaction, but to be charged an international transaction fee.
3 juni 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We sincerely apologize that our service did not meet your expectations.
Our head office is in Singapore, but you shouldn't receive any foreign
exchange charges if you order from our website.
If you are charged an international transaction fee again, please contact us immediately by email. We will take care of it promptly.
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We confirmed that your order was dispatched the next day you placed your order. While our website states a delivery timeframe of 7–10 business days, your order was actually delivered within 6 business days. We believe your order was delivered within the expected timeframe. Thank you for your understanding, and we look forward to your next order.
I usually love them, but this time…
I love QuickLense for its fast and reliable service. I usually purchase a more expensive brand, but a similar one was on sale and I thought I’d give them a go.
I always buy in bulk.
Every second lense I opened was damaged and falling apart. I wasted so many pairs by trying to find ones I could use.
This is unacceptable as I am a loyal returning customer. I feel as though I’ve wasted so much money each time I open a damaged lense.
Unsure whether I will purchase from here again. It’s a real shame.
2 juni 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We sincerely apologize that our service did not meet your expectations.
All contact lenses are made under very strict guidelines however,
sometimes in the manufacturing process defective lenses can occur
although this is rare.
We have sent you an email regarding this matter. If you could kindly reply with the details, we will be able to proceed with a return or exchange.
We would appreciate it if you could check the email at your convenience.
We look forward to hearing from you soon.
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Excellent purchase
Excellent service, easy to order and quick delivery. I have been a customer for a long time and extremely happy with every purchase experience
23 mei 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Seamless
Every order I have had with Quicklens, has been seamless, and my order always arrives within 5 days. Pricing is extremely competitive, in fact usually a lot lower priced than other suppliers. Definitely would tell others and I am a returning customer all the time.
26 mei 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Good price, fast shipping and good customer service
I've been using Quicklens for years. Although they ship from overseas to Australia, it usually takes less than 2 weeks. They responded to my email quickly when I had a question regarding my order. I highly recommend this to anyone seeking a reliable and affordable contact lens seller.
20 mei 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Quick delivery and lens arrived well…
Quick delivery and lens arrived well packaged. Will order again!
19 mei 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Happy with Quicklens
I've been ordering contact lens from quicklens for approx 12 years now and never had a problem with the product. It is always the correct lens, size and delivery is always quick
15 mei 2025
Antwoord van Quicklens Australia
Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.