Quintain Living - Luna Reviews 19

TrustScore 4.5 uit 5

4,5

4 Marley Street, HA9 0EL Wembley, England, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Whenever I visit my friend at the building, the staff at the desk are always kind, bubbly, and very helpful. This week I needed to get somewhere in the Wembley area, but since I’m not from around here... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I frequently use the social spaces for work from home and have a coffee which I very much enjoy. Ciara is always very polite and hands on, she’s a great addition to the building

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve lived at Luna for six months now and we love the facilities there neighbourhood the beautiful view out of our apartment. However, what is absolutely amazing is the Resident Team especially Ciara... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been loving living here the last few months! The Luna building has more residents in it, making it feel a bit more like a community of people. I especially love meeting whoever's at the desk downstair... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Woningverhuur

Geschreven door het bedrijf

Brand new studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.


Contactgegevens

  • 4 Marley Street, HA9 0EL, Wembley, England, Verenigd Koninkrijk

4,5

Uitstekend

TrustScore 4.5 uit 5

19 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great building, helpful staff.

I frequently use the social spaces for work from home and have a coffee which I very much enjoy. Ciara is always very polite and hands on, she’s a great addition to the building

26 maart 2026
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Stephen,

Thank you so much for your feedback!

We’re delighted to hear you’re enjoying the social spaces, they’re a lovely spot to work and relax with a coffee. Ciara will be thrilled to hear your kind words, she really does make a positive difference to the building, and it’s wonderful that her efforts have been noticed.

We really appreciate you taking the time to share this!

Kindest Regard
Sonam - Solar & Luna Assistant Resident Manager.

Beoordeeld met 5 van de 5 sterren

Whenever I visit my friend at the…

Whenever I visit my friend at the building, the staff at the desk are always kind, bubbly, and very helpful. This week I needed to get somewhere in the Wembley area, but since I’m not from around here I was having trouble finding my way. One of the staff members, I believe her name was Bolaji, helped me. I really appreciated her help and friendliness.

9 maart 2026
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi.
Thank you so much for your lovely review, we really appreciate you taking the time to share your experience, especially as a visitor to the building.

It’s great to hear that our front desk team have consistently made you feel welcome. Creating a friendly and approachable environment for both residents and their guests is something we really pride ourselves on.

A special thank you for mentioning Bolaji , she’ll be absolutely delighted to hear your kind words. We’re so pleased she was able to help you find your way around Wembley and make your visit that much easier.

We hope to welcome you back again soon!

Warm regards,
Daniel
Resident Manager

Beoordeeld met 5 van de 5 sterren

We’ve lived at Luna for six months now…

We’ve lived at Luna for six months now and we love the facilities there neighbourhood the beautiful view out of our apartment. However, what is absolutely amazing is the Resident Team especially Ciara. Ciara has been absolutely incredible for helping us out with a slight heating issue and a whole host of other things

23 februari 2026
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Lee,

Thank you so much for taking the time to leave such a lovely review, it really means a lot to the whole team.

We’re so pleased to hear that you’re enjoying your time at Luna, especially the facilities, the neighbourhood and those beautiful views from your apartment. That’s exactly the experience we hope all our residents have.

I’ll be sure to pass on your kind words to Ciara, she’ll be absolutely delighted to hear them. We’re very lucky to have her on the team, and it’s great to know she was able to help resolve the heating issue and support you with everything else so smoothly.

If there’s ever anything you need, please don’t hesitate to reach out. We’re so glad to have you with us at Luna.

Kind Regards

Daniel
Resident Manager

Beoordeeld met 5 van de 5 sterren

I recently visited Quintain Living…

I recently visited Quintain Living building and had a really great experience. The building is absolutely beautiful, modern, clean, and very impressive. I’d also like to give a special mention to Bolaji from reception, who was so kind, welcoming, and helpful. She made the visit even more pleasant. Overall, a lovely first impression of Quintain Living.

21 januari 2026
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Oladoyin.

Thank you so much for taking the time to share your experience. We’re delighted to hear that you were impressed with the building and that your visit made such a positive first impression. A special thank you for mentioning Bolaji, she’ll be thrilled to know her kindness and helpfulness made your visit even more enjoyable. We hope to welcome you back to Luna again very soon.

Daniel
Resident Manager

Beoordeeld met 5 van de 5 sterren

Bolaji has been amazing

Bolaji has been amazing, customer service has been great and always resolved issues, she is new to the Luna building but already making a big impression as I come here to visit my friends. Great job.

16 januari 2026
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Kemar
Thank you for your lovely feedback.

We’re so pleased to hear that Bolaji has made such a positive impression during your visits to Luna. It’s great to know that her customer service has been consistently helpful and that she’s been proactive in resolving any issues. Even though she’s new to the building, she’s already become a real asset to the team, and your comments reflect that perfectly.

Thank you for taking the time to share your experience, it’s very much appreciated.

Kind regards,
Daniel
Resident Manager

Beoordeeld met 5 van de 5 sterren

I love living at Luna!

I love living at Luna!! The flats are so nice and the extra accommodations are amazing. Ciara at the front desk makes my day better every time! She’s so helpful and accommodating and takes care of all my issues asap. 10/10 recommend!

20 januari 2026
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Kayla

Thank you for such a fantastic review! We’re so pleased to hear how much you’re enjoying living at Luna and making the most of the apartments and amenities.

Ciara will be delighted to hear your kind words, she really does go above and beyond, and it’s great to know the positive impact she has each day. We’ll be sure to share this with her.

Thanks again for the recommendation and for being part of the Luna family.

Daniel
Resident Manager

Beoordeeld met 5 van de 5 sterren

Loved living at Luna for the past 7…

Loved living at Luna for the past 7 months purely for my star girl Ciara. She has made it feel like a home and I will miss our chats. The manager of Luna, Daniel is also a top guy. Both legends.

20 januari 2026
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Beth

Thank you so much for taking the time to leave such a lovely review. We’re really glad to hear that Luna has felt like home during your time with us.

Ciara will be absolutely touched by your kind words, she truly does make a difference, and we’ll be sure to pass this on to her. It’s also very kind of you to mention me; it’s been a pleasure having you as part of our Luna family.

Wishing you all the very best for what’s next, and you’ll always be welcome back at Luna.

Daniel
Resident Manager

Beoordeeld met 5 van de 5 sterren

Dream flat and super helpful residents team

It’s coming up to 6 months living here and I absolutely love it - it’s a fantastic location, and the amenities are great (especially the gym and co-working space). The resident team are incredible - so helpful and kind, quick to resolve issues, and it’s so nice to always have a friendly face to greet you. Special shoutout goes to Ciara who consistently goes above and beyond for me and my flatmate!!

21 oktober 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Anna,

Thank you so much for leaving a review.

We will be sure to pass on your kind words to Ciara.

Kind regards

Daniel - Resident Manager

Beoordeeld met 5 van de 5 sterren

Quick Studio Find & Top Help from Kumar

The Quintain Living leasing team was fantastic! They helped me quickly secure the perfect studio apartment at a great price, and I loved the whole atmosphere of the process.

A huge thank you to Kumar for making the viewing and follow-up so smooth, especially for providing essential info on the referral scheme to help me save money. Highly recommend!

20 augustus 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Yongqi,

Thank you so much for leaving a review.

We will be sure to pass on your kind words to Kumar.

If there is ever anything we can to do to help you settle in, please feel free to reach out to the us.

Kind regards

Daniel - Resident Manager

Beoordeeld met 5 van de 5 sterren

Been loving living here the last few…

Been loving living here the last few months! The Luna building has more residents in it, making it feel a bit more like a community of people. I especially love meeting whoever's at the desk downstairs, especially Ciara - she might genuinely be one of the nicest people I've met! Super friendly, cheery, always down for a chinwag, ultimate lifesaver, and she makes this place feel more like home. 💕

8 oktober 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi H S,

Thank you so much for leaving a review.

We will be sure to pass on your kind words to Ciara.

Kind regards

Daniel - Resident Manager

Beoordeeld met 5 van de 5 sterren

Had a great tour with Sahl

Had a great tour with Sahl, I really liked both of their new buildings (luna) but particularly identified with Solar. Would highly recommend it for anyone looking to rent in the Wembley area.

Special thanks to Sahl, he was a professional from start to finish.

6 oktober 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Armando,

Thank you so much for leaving a review.

We will be sure to pass on your kind words to Sahl.

Kind regards

Daniel - Resident Manager

Beoordeeld met 5 van de 5 sterren

We’re so pleased with the service



We’re so pleased with the service at the apartment—the staff genuinely care and help residents.

We initially had a small issue due to the Immigration Act 2014, which requires all tenants to complete Right to Rent checks together before collecting keys. Since my flatmate and I couldn’t all be in London at the same time with our documents ready, we were stuck. But Julia Whyte came up with a smart solution: we signed an addendum, and it worked perfectly.

Julia is amazing! She patiently guided us through the complex legal process and explained everything clearly, especially helpful for foreign tenants. She’s a true problem-solver—thank you, Julia!

17 september 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi
Thanks so much for taking the time to leave us such a wonderful review and we are so glad that Julia was able to assist you. We will definetly pass on your feedback to Julia.
Regards
Daniel - Resident Manager

Beoordeeld met 5 van de 5 sterren

Julia was a really life saver patient…

Julia was a really life saver patient and supportive

8 augustus 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Dear Ali,

Thank you so much for your feedback. We’re thrilled to hear that Julia was able to support you so patiently and made such a positive difference. We’ll be sure to share your kind words with her.

Kind regards,
Daniel - Resident Manager

Beoordeeld met 5 van de 5 sterren

I had a great experience staying here

I had a great experience staying here. The location is excellent, offering a lovely view, and the building comes with spacious terraces that are perfect for relaxing. The staff is incredibly friendly and helpful, which made my stay even more comfortable. One of the standout features is the gym — it’s the best I’ve used in a residential property. The Wi-Fi speed is fast and reliable, making it ideal for working from home. Plus, it's pet-friendly, which was a huge bonus. Highly recommend for both short and long stays!

1 juni 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Ankit,

Thank you so much for taking the time to share your experience living at Luna.

We are happy to hear that you are enjoying your apartment, the building amenities, and the surrounding area. It is especially wonderful to know that our team has been helpful and contributed to making your stay even more enjoyable since you moved in - your kind words truly mean a lot to us.

If there is ever anything you need, please do not hesitate to reach out to us.

Kind regards,
Noemi, Assistant Resident Manager

Beoordeeld met 5 van de 5 sterren

We recently moved in Luna

We recently moved in Luna, our experience has been great. There is lots of things to do, new and well equipped gym, children play area, open park, roof top terrace. The resident team is amazing and helpful too.

31 mei 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Dear Deepesh,

Thank you for taking the time to share your experience of living at Luna!

I am so glad to hear that you are enjoying the building amenities, the local area, and that you have had such positive interactions with the team - it truly means a lot to us.

If there is anything you need at all, please do not hesitate to reach out to us.

Kindest regards,
Noemi, Assistant Resident Manager

Beoordeeld met 5 van de 5 sterren

Grateful to Sahl Chawla

Sahl Chawla, who is a Leasing Associate at Quintain Living, is absolutely fantastic.

I decided I wanted to live by myself very randomly one weekend, and walked into the Quintain Hub after seeing their banners around Wembley.

Sahl not only made time for me that day, but he went above and beyond in accommodating me into his busy schedule the next day as well.

I was considering three different flats spread across various buildings managed by Quintain Living. Sahl armed me with information and a map for a self guided viewing the day I walked in, and when I came back the next day, he was incredible help in narrowing down my options and finding the best place for me.

He is knowledgeable and friendly, and I was able to put down a holding fee on a flat that I absolutely adore the same day. The only reason I was able to provide a holding fee right away (and beat out the competition >:D) was because Sahl decided to go see the flat with me in the few minutes he had prior to another viewing, and gave me well informed answers to my many questions.

Oh, and he lives in one of the buildings himself, so he has the inside scoop.

6 april 2025
Review zonder uitnodiging
Logo Quintain Living - Luna

Antwoord van Quintain Living - Luna

Hi Shreya,

Thank you for your wonderful review and your kind words about Sahl.

I am so glad to hear your initial experience went so well, and I will be sure to pass along your kind words to him.

We are excited to meet you soon!

Kind regards,
Noemi, Assistant Resident Manager

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer