Customer service is really efficient and helpful. Quick to sort any queries have had pay out and offer good bonuses - also do reality checks for welfare - I dont have an issue with this site - just ma... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I am glad to be part of this app. Special thanks goes to Jenny my Vip manager who has been rewarding me whenever luck was not in my favour as well as gives nice bonuses when you deposit. I hope people... Toon meer
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Hi im harry (Catal7045490) I've actually had a really fun time using R2bet casino, its very easy to work and they offer great games to play. They will always keep you topped up with free spins an... Toon meer
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Following my last review, ironically a withdrawal of £500 has not reached my account although they say it’s been paid. My bank advised it was rejected due to their department not completing the form c... Toon meer
Bedrijf heeft geantwoord
4,2
Goed
788 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fab website great games
4 mei 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Kathleen!
We truly appreciate your wonderful review! It fills us with joy to know you had such a great experience. Your satisfaction is at the heart of everything we do, and your kind words encourage us to keep delivering top-notch service. We’re grateful for your support and look forward to welcoming you back soon!
Best regards,
R2pBet Team
Antwoord van R2pbet
Hello, Mustafa!
Thank you for your fantastic review! We're so happy to hear you had such a positive experience. Your satisfaction is our top priority, and your encouraging words inspire us to keep providing exceptional service. We deeply appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
Great place to have some fun
30 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, James!
Thank you for your amazing review! We're so happy to hear that you had a great experience with us. Your satisfaction means everything, and your thoughtful feedback motivates us to keep offering the best service possible. We truly value your support and can’t wait to welcome you back again soon!
Best regards,
R2pBet Team
Antwoord van R2pbet
Hello, Sebastian!
We are truly grateful for your wonderful review! Knowing that you had a great experience fills us with pride and motivates us to keep delivering outstanding service. Thank you for your trust and support. We look forward to serving you again very soon!
Best regards,
R2pBet Team
Antwoord van R2pbet
Hello, Eremia!
Thank you for taking the time to leave such a fantastic review! It makes us so happy to hear about your positive experience. Your satisfaction remains our highest priority, and your kind words inspire us every day. We truly appreciate your loyalty and cannot wait to see you again soon!
Best regards,
R2pBet Team
Great site lot of free bonus and very…
Great site lot of free bonus and very helpful
25 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, David!
Thank you for your wonderful review! We are thrilled to know that you had such a positive experience. Your satisfaction is our highest priority, and your kind words motivate us to continue providing outstanding service. We deeply appreciate your support and eagerly look forward to serving you again soon!
Best regards,
R2pBet Team
Brilliant site and good games
25 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Daniel!
We’re truly grateful for your kind review! It’s incredibly rewarding to hear that you had such a great experience. Your satisfaction means everything to us and encourages our team to keep providing top-quality service. Thank you for your continued support - we look forward to having you with us again soon!
Best regards,
R2pBet Team
Antwoord van R2pbet
Hello, Cassie!
We’re so grateful for your lovely review. It’s incredibly rewarding to hear you had a positive experience with us. Your satisfaction means everything, and your feedback encourages us to keep aiming higher. We truly value your support and can’t wait to welcome you back again soon!
Best regards,
R2pBet Team
Strahotno/
22 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Yashko!
Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
Veri gut nais
21 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Georgica!
Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience. Your satisfaction is our main focus, and your encouraging feedback motivates us to keep providing top-notch service. We truly appreciate your support and look forward to your next visit!
Best regards,
R2pBet Team
👍 good luau.1
20 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Furkan!
We’re so grateful for your wonderful feedback! It’s incredibly rewarding to know you had a great experience. Your satisfaction drives everything we do, and your kind words inspire us to continue offering exceptional service. We can’t wait to serve you again soon!
Best regards,
R2pBet Team
I love this site
I love this site, great games and very fast payouts! Had quite a few good wins with them and always end up getting my winnings exactly 24 hours later! I'd like more free bonuses, but who doesn't lol. The advisors always give me help when needed and always very quick!
19 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Becca!
Thank you for the fantastic review! We’re delighted to know that you had a positive experience with us. Your satisfaction means the world to us, and your support motivates us to keep delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
R2pBet Team
I really DID NOT want to do this but…
I really DID NOT want to do this but have been left with NO choice!
I joined R2Pbet at the beginning of the year! When I signed up was not asked for any verification! I made deposits and (speedy) withdrawals with no problem at all! Then on 6 April I tried to make a withdrawal of £370 and was told my account needed to be verified ( took a few days) but eventually got my money!
Now on Tuesday 15th April I had a very big win and lo and behold was asked for verification, I complied but still couldn’t withdraw, I communicated by chat and email and was told that it was a technical issue on their part! The last email I recieved gave me a case number and said it was being sorted! That was the LAST time I recieved any communication by email from them! I sent 12 emails and not ONE reply! So I was communicating by email and was again told I need to verify my account! I have SEVEN emails (I have screenshots of EVERY interaction by chat and email) to say my account is FULLY VERIFIED!
So I resent what was asked for and told I would be communicated by email, but just thought I would try to withdraw again but now my account is SUSPENDED!!!
Now I can’t even communicate through the chat!
I have been given the run around which I do not need at the moment as I am going through cancer treatment and the winning would greatly help my family at this time!!
I will continue to update on this post until this issue is resolved!!
TOTALLY UNACCEPTABLE!!!
UPDATE!!! 19 April
19/4/2025
FINALLY! Recieved an email at 15.25 saying that my account was verified but waiting for the “relevant” department to notify me! I then sent an email asking why my account was suspended an said that it would have been good customer to notify me before the suspension!!
This email was sent at 18.41 on 17 April! and I get a reply at 12.56AM on April 19 saying my account was suspended pending verification!!
AGAIN, NOT ACCEPTABLE!
Will keep you all posted!
19/4/2025 14.03
Still NO COMMUNICATION!!!
22/4/25 UPDATE ‼️‼️‼️‼️
Still NO WITHDRAWAL ‼️‼️‼️‼️
STILL NO COMMUNICATION ‼️‼️‼️‼️
Today I was able to access my account as my winnings had been transferred back into my account and was able to initiate the withdrawal as had notification that my account was FULLY VERIFIED and my withdrawal was being processed! This was at 15.14!
Went to check just now how far my withdrawal is and Lo and Behold funds are back in my account!
So was able to withdraw yet again and waiting for withdrawal to process!!
MAYBE I WILL BE LUCKY THIS TIME!!!
Have screenshots of all transactions!!
I AM NOT LETTING THIS ISSUE GO‼️‼️
I HAVE BEEN TREATED APPALLINGLY!
I have also noticed that the R2Pbet agents have replied to the “positive” comments on here and not the “negative”!
PLEASE ADDRESS MY ISSUE ‼️‼️‼️‼️
UPDATE ‼️‼️‼️‼️ 23/4/2025
FINALLY I RECEIVED MY WITHDRAWAL ‼️‼️‼️‼️
THANK YOU R2Pbet ‼️‼️‼️‼️
15 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Aleena!
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
Best regards,
R2pBet Team
Lovefun this site I always have fun
Love this site I always have fun
18 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Holly!
We truly appreciate your wonderful review! It’s such a pleasure to hear that you had a great experience. Your satisfaction is always our priority, and your positive feedback inspires us to continue providing the best service possible. We look forward to your next visit!
Best regards,
R2pBet Team
Amazing casino would recommend to…
Amazing casino would recommend to anyone as the games are fantastic
18 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Michaela!
Thank you for your amazing review! We’re thrilled to hear that you had a great experience. Your satisfaction is our top priority, and your kind words motivate us to keep offering outstanding service. We’re excited to serve you again soon!
Best regards,
R2pBet Team
I was awarded a try your luck wheel and…
I was awarded a try your luck wheel and it didn’t spin and came up with an error message - I asked for it to be reissued but they wouldn’t as said I’d already spun it which I hadn’t!!
17 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Lauren!
We regret that your experience on our website didn’t meet your expectations. Our team is dedicated to delivering high-quality service and continuously improving. We’d appreciate the opportunity to review your case and provide assistance. Contact us at support@r2pbet.com with "Trustpilot" in the subject line, and we’ll be glad to help.
Best regards,
R2pBet Team
Reactive
What a great site to play online games very reactive on issues and helpful
17 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Tubs!
Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
Good to play every game on this casino.
Good to play every game on this casino.
Fast payout, no hussle
14 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Marino!
Thank you for your review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
I am happy with the person who served…
I am happy with the person who served me and happy with this site
14 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Robert!
Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
Don't believe a word they say anymore
Don't believe a word they say anymore. Reward you with bonuses when you deposit, but the bonuses don't work, it is a technical issue apparently. So deposit again and now another game has an error code during the gameplay. It would appear that the technical department has an issue when it comes to keeping their games going smoothly. Absolutely pathetic and when you do get a response back from your so called VIP manager eventually it is more excuses. Not impressed at all and don't actually believe a thing they say. I would not recommend this website to anyone.
10 april 2025
Review zonder uitnodiging
Antwoord van R2pbet
Hello, Bill!
We regret that your experience on our website didn’t meet your expectations. Our team is dedicated to delivering high-quality service and continuously improving.
We always try to reward our customers with good bonuses, moreover, we have daily wheels with their prizes, loyalty program and many other promotions. To check them all, please check our Promotions and Bonus Terms sections.
Best regards,
R2pBet Team
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