Update. After this review I have received information about shipping . Up to now very bad experiance. Order placed more than one week ago. No delivery , no information. Two mails sent and I did n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
You can tell a lot about a business from how they handle problems and Racketworld most certainly get my vote. A pair of tennis shoes were delivered but both were left feet. The error was the manufactu... Toon meer
Bedrijf heeft geantwoord
This looked good on the website, providing both adult and children's rackets with zip-up case, together with net, posts and guy ropes. Goods arrived next day as requested. We had such a lot of fun, lo... Toon meer
I ordered online on the 22nd of June and just received today! At first I was wondering about how long would it take as the estimated delivery time on the website wasn’t clear to me, so I reached out v... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Sportwinkel
- ook in
- Tenniswinkel
Geschreven door het bedrijf
Your one stop shop for all racket sports enthusiasts based in the West Midlands. Supplying Tennis, Squash, Badminton, Racketball, Pickleball, Paddle rackets for all levels plus accessories, clothing and shoes.
Contactgegevens
49-51 Constitution Hill East, DY2 8RZ, Dudley, Verenigd Koninkrijk
- 01384562282
- team@racketworld.co.uk
- racketworld.co.uk
4,4
Uitstekend
159 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good quality
Great service, quick delivery, beautiful badminton racket, highly recommended!
25 juli 2024
Garden badminton set
This looked good on the website, providing both adult and children's rackets with zip-up case, together with net, posts and guy ropes. Goods arrived next day as requested. We had such a lot of fun, lots of laughs trying to serve - so different to tennis! Our grandchildren give it 10/10 and can't wait to play again next time they visit.
29 juni 2024
Great shopping experience
Great shopping experience. I ordered and my item was dispatched same day, couldn’t believe it. It arrived the following day which was perfect, in time for weekly tennis lesson. I would recommend this shop and buy from them again.
24 juni 2024
Fast and efficient service
24 juni 2024
Easy to order and delivered on time
Easy to order and delivered on time. Present for a young niece.
24 juni 2024
Fantastic service.
Fantastic service. I asked a question via their website and it was answered promptly. I then placed my order and received the racquet in no time. The racquet was as described, well packaged and in top condition. Now, if they could just make me a better tennis player, that would be great!
3 juni 2024
Review zonder uitnodiging
Highly recommended company.
Found a badminton racket I wanted to order but before I placed my order I needed to ask a question. As it was in the evening I didn’t expect to get a reply until the next day but I got an immediate response. A lovely gentleman answered my question which enabled me to go ahead & place my order. Delivery came in the given time and I am very happy with my racket and the amazing service I received. I would highly recommend this company. Thank you Racketworld.
28 mei 2024
Racket
The racket is fine -it's what I ordered, the price is the same as everywhere else and the delivery costs and timings are average, nothing special not like an amazing deal or anything if was just ok!
28 mei 2024
Failed racket and poor customer service
We purchased 2 beginners badminton rackets just before xmas, we have played about 6 gentle games (as we are total beginners) with them but the head flew out of the handle during the last game, dangerously flying onto the adjoining court. My complaint has been completely dismissed suggesting I have damaged the racket through improper use - which is not the case. Avoid RacketWorld and the cheaper rackets they sell. And in response to thier reply. The racket has slight scratches on top this is due to me scraping the shuttle off the floor. We literally had played 6 gentle games (which they r calling matchplay!) when the head flew out of the handle. They've completely dismissed my account of events, not even an apology, when I sent several emails until resorting to given up and warming others. Poor produce, poor customer services.
14 mei 2024
Review zonder uitnodiging
Antwoord van Racketworld
Buyer purchased two recreational rackets intended for garden play but they have been used in match play for nearly 6 months. In the images sent to use by email they show the top of the frame has received contact which will have caused stress in the handle and eventually the handle has given way.
We have also been threatened with negative feedback if we did not replace the goods but as a company we have a policy in place to cover faults but not damage from improper use.
Excellent service with prompt…
Excellent service with prompt communication when I contacted them with specific requests. Racquet arrived promptly and in good condition.
2 mei 2024
Review zonder uitnodiging
Delivered within time stated when…
Delivered within time stated when ordering and also a great price compared to other retailers.
29 april 2024
The ball is very light and it's getting…
The ball is very light and it's getting fly. The racket does not have the XL written and it's only matchpoint.
26 april 2024
Antwoord van Racketworld
Thank you for your review. Your order was for a racket with a 112 sq inch head size which is classed as Oversize, therefore XL relates to the head size.
An oversize head offers a lot of power so if you are finding you have no control this may not be the correct racket to suit your game.
The balls you have received are ITF approved so meet all the standards for competitive play.
All good and in time.
25 april 2024
Quick replies and refund
Quick replies and generous help regarding a problem with an Amazon order.
Got a refund for the parts that were missing.
Thanks to Jo!
19 april 2024
Review zonder uitnodiging
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