I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My problem was sorted out by Holly so quickly. I never have problems usually but when I have it's been sorted out as a matter of urgency. Definitely go on raffolux you won't be disappointed, I promis... Toon meer
Bedrijf heeft geantwoord
I’ve had a great experience with Raffolux. The whole platform feels polished and easy to use, making it simple to browse competitions and enter without any confusion. What really stands out is the... Toon meer
Bedrijf heeft geantwoord
In a recent glut of online competition website's, Raffolux rises up as easily, as one of the better one's. Recently undergone a slick new makeover and have added some new free daily draws, which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Geschreven door het bedrijf
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Contactgegevens
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, Verenigd Koninkrijk
- 01270906643
- support@raffolux.com
- raffolux.com
4,6
Uitstekend
4K reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
a simple and easy to navigate website…
a simple and easy to navigate website and process
6 januari 2026
Antwoord van Raffolux
Hi Jim,
Thank you so much for your review. We're glad to hear you found the new website easy to navigate. We're also open to hearing any other feedback you might have at support@raffolux.com.
- The Raffolux Team 💜
Antwoord van Raffolux
Hey Alison,
Thank you so much for taking the time to leave your review. We wish you the best of luck with your entries! 🤞
- The Raffolux Team 💜
Everything's fine entering the various…
Everything's fine entering the various draws. Finding the results is hard
7 januari 2026
Review zonder uitnodiging
Antwoord van Raffolux
Hey Robert,
Thanks so much for leaving your review. You can check out our past draws here: https://raffolux.com/draws
Good luck with your entries! 🍀
- The Raffolux Team
Really enjoyed playing drop zone.Great…
Really enjoyed playing drop zone.Great fun and i played it twice and i won £35 altogether! I also entered draw for every man's dream, a Campervan. Fingers crossed, I am 74 so what an amazing chance to win my lifetime dream.
13 november 2025
Antwoord van Raffolux
Hi Desmond,
Thanks so much for your review!
- The Raffolux Team 💜
Where are my withdrawals?!!
Have been waiting two weeks now for my pending withdrawals (25) and despite messaging by email have had no money or response?! What’s going on?! Have put me in a very bad financial position, especially after Christmas. Please get back to me ASAP and resolve this situation!
6 januari 2026
Review zonder uitnodiging
Email address change
I have changed my email which is a nightmare to instigate. Holly at Raffolux made the process so easy and sorted.
Wishing that other organisations had such an efficient process.
2 januari 2026
Review zonder uitnodiging
Antwoord van Raffolux
Hi there,
Thank you for your lovely feedback! We’re so pleased to hear Holly was able to make what’s usually a tricky process nice and easy for you; she’ll really appreciate the shout-out. It’s great to know our support stood out to you.
Best of luck with your future entries!
– The Raffolux Team
Concerning concept
Concerning concept, runs as a competition site, no spend restrictions, can literally save end thousands without any questions, Preys on a vulnerable customer base.
STAY AWAY FROM THIS SITE.
9 augustus 2025
Antwoord van Raffolux
Hello Louise,
Thank you for taking the time to leave your review. I'm really sorry to hear that you feel this way about our platform. We have responsible play tools available to all our players, such as budget calculators and links to other resources for help. We will also be introducing more, such as spend limitations, in the future as we take responsible play extremely seriously.
We do welcome any and all feedback, and should you need any assistance with some of the above-listed tools, our team is happy to help at support@raffolux.com.
Kind regards,
The Raffolux Team
That you can win
1 januari 2026
Review zonder uitnodiging
Antwoord van Raffolux
Hi Margaret,
Absolutely! And we’re glad you experienced it!
Thank you for taking the time to leave a review and for being part of Raffolux.
Best of luck in future draws!
Really enjoyable and I won something…
Really enjoyable and I won something early on but it’s the customer service that is great. Recommended!
27 december 2025
Review zonder uitnodiging
Antwoord van Raffolux
Hi there,
Thank you for taking the time to leave a review! We’re glad our support team was able to help.
Your support means a lot to us.
-The Raffolux team
Was a pleasure to have friendly staff…
Was a pleasure to have friendly staff when in a help chat ! Raffolux has a brilliant payout system !
28 december 2025
Review zonder uitnodiging
Antwoord van Raffolux
Hi there,
Thank you so much for your kind feedback!
We’re delighted to hear you enjoyed your experience and even picked up an early win. Our customer service team would appreciate your feedback.
Thank you for recommending us, and best of luck with your future entries!
-The Raffolux team
Raffolux is an excellent website
Raffolux is an excellent website, offering wonderful prizes.
Should you encounter any difficulties, which are typically related to internet connectivity, the team is prompt in resolving the issue.
Thanks Raffolux
18 december 2025
Review zonder uitnodiging
Antwoord van Raffolux
Hey Elizabeth,
Thank you so much for taking the time to leave your review!
- The Raffolux Team 💜
Antwoord van Raffolux
Hey Stacey,
Thanks so much for your review, we're so glad to hear that you're enjoying playing! 💜
- The Raffolux Team
Veriety of prizes combined with time…
Veriety of prizes combined with time left to purchase and prize draws for pennies makes the experience exiting.
Not won anything yet but i am a new comer
7 december 2025
Antwoord van Raffolux
Hi David,
Thank you so much for your review, it's great to hear you're enjoying playing! 💜
Good luck!
- The Raffolux Team
Signing was easy
Signing was easy. I am new so have not experienced anything thing yet
8 december 2025
Antwoord van Raffolux
Hey Thabani,
Thanks so much for leaving your review. We're glad to hear you found signing up so easy.
Good luck with your entries! 🍀
- The Raffolux Team
Antwoord van Raffolux
Hi Mike,
Thanks so much for your review, good luck with your entries! 🤞
- The Raffolux Team
I had credit to use for the draw
5 december 2025
Antwoord van Raffolux
Hey Stephen,
Thanks for taking the time to leave your review.
Good luck! 🍀
- The Raffolux Team
Antwoord van Raffolux
Hi Steven,
Thanks so much for your review. Good luck with your entries!
- The Raffolux Team
Easy to use👏
7 december 2025
Antwoord van Raffolux
Hey Greg,
Thanks for your review, it's great to hear you found it easy to take part in our raffles!
Good luck with your tickets!
- The Raffolux Team 💜
Well and like the range Rover sport prizes that are been…
Well and like the prizes that are been given away and at a reasonable price
7 december 2025
Antwoord van Raffolux
Hi there,
Thank you for your lovely feedback! We're delighted you’re enjoying the prizes we offer!
Best of luck with your future entries!
– The Raffolux Team
Very easy to enter the competitions at…
Very easy to enter the competitions at Very reasonable prices 👌
6 december 2025
Antwoord van Raffolux
Hi there,
Thank you for your lovely feedback! We're so glad to hear you found it easy to enter and appreciated the reasonable prices.
Best of luck with your future entries!
– The Raffolux Team
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