railsr.com Reviews 17

Months after taking our deposit, the Customer Implementation person is nowhere to be found. No email responses whatsoever. The Support system generates automatic tickets from jira and then no one follows up. The original junior contact has moved to another company. Founder's email auto reply is "I'm am now enjoying some time out to focus on my health and recharge. "

Havent been able to withdraw or use my funds for over 3 months, they dont care about customers, shady, scammy company.

GIVE MY MONEY BACK! Don't use any card or wallet from Payrnet. They have frozen all the money of Muchbetter customers since February 9th.

All funds from payrnet/muchbetter on hold for months. Around €12k lost because they dont want to pay out my money. No answer on my complaints on email and no answer when I try to contact them.

Sudenly they terminated access to all my money that was on my MuchBetter account. 3 months passed and Not any valuable response. Only your money is safe and copy paste answears.

cheaters office. they keep my money and a lot of others money without a reason for almost 4 months. They could release them but they dont do it

Is a scam. They've got a lot of money of muchbetter's people accounts. They pretend nothing happened and shift the blame to other entities in order not to refund people.

„Meiden Sie Fintech, E-Geld oder Banken mit litauischer Lizenz. Im Grunde gibt es keinen Schutz und keine Absicherung Ihres Rechts auf Zugang zu Ihren Geldern. Wenn sie beschließen, gegen ein Unternehmen zu ermitteln, wird Ihr Geld für Monate gesperrt. Kunden von Muchbetter (Vertreter von Payrnet UAB ) können ihr Geld ab dem 9. Februar nicht mehr verwenden.“

„Sie sind die Eigentümer von Payrnet UAB und Payrnet Limited. Bitte vermeiden Sie Online-Wallets, die sie nutzen.“
Kunden von Muchbetter, wie ich, haben im Grunde alle dort blockierte Gelder und wir können unser Geld weder verwenden noch abheben.“

avoid any wallet or card that has Payrnet as a provider. Clients of Muchbetter are with all their funds blocked from 9th February.

I can't withdraw my money from Muchbetter more than 3 months. Please tell PayrNet Litauen to release our money...

Dieses Unternehmen ist sehr Fragwürdig! Kundengelder werden ohne Ankündigung eingefroren Muchbetter ..Kreditkarten von Heute auf morgen gespeert.. seit Feb 23 wird mein Geld Festgehalten ohne Gründe. Keine Vernünftigen Antworten auf Fragen keine Reaktion. Ich komme aus Deutschland geben sie unsere Gelder Frei!!!

they have been holding my money for several months and I can't get it back from PayrNet Litauen or Muchbetter

They are the owners of Payrnet UAB and Payrnet limited. Please avoid any wallet online that use them.
Muchbetter clients, like me, are basically all with funds blocked there and we can't use or withdraw our money.

What a company. In February this year, MuchBetter lost its agent license from Payrnet (which is basically Railsr in Lithuania).

Since February, this company has been lying about the fact that they're the ones responsible for complaints and giving users their money back.

Normally they're not replying at all. Since months there has been no person to respond to my mails, complaints or forms submitted on their site.

It's bad because they still have my money and they're the ones that need to initiate the withdrawal of my remaining funds of their partner.

I opened a credit card with them. It came with a $60 annual fee and a $429 bonus for signing up (in the form of $10 weekly statement credits spread over a year). It sounded good until it didn't. They terminated the card in about 5 month due to their internal problems (!) and are not willing to reimburse the prorated annual fee and/or pay the remaining bonus credits (!!!). What's even worse is that they didn't have enough decency to notify their customers about their decision to terminate the card in advance. They did it on very short notice by basically letting us know that the card won't be functional the following week (for all customers!). Mind-boggling! Stay away from this company.

Railsr.com are an absolute disgrace of a company.
I had an EasyJet currency card which was apparently issued by this company (unknown to me). The card was discontinued (before it expired) without my knowledge. I have been trying to get my remaining balance refunded for months but I’m constantly ‘fobbed off’ by a customer service advisor who calls himself Archie. He refuses to pass me his supervisors details or give me any updates other than ‘the issue is pending’. What a complete joke. These people need prosecuting for fraud.
Railsr.com.. if you think I’m going to give up I’m not.. I’ll fight until I get my refund not only for myself but for all the others out there who have lost their cash.

Absolutely shocking, E-banking company for Pockit Ltd, 2yrs and still waiting for return of funds. Completely ignoring the Financial ombudsman's upheld decision - Customer service is non-existent, auto reply from emails. My advice is to Stay away from This e-commerce company and any E-finance that is supported by PayrNet Ltd