There is not much more I can write down about the experience that I regularly have with Rainbow Railways. I find the whole team very Knowledgeable, Helpful, Always go above & beyond no matter what,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service. Went to model show at NEC on the Saturday, saw their stand and asked if they had a wheel cleaner. They did not have one at the exhibition but the friendly staff member, Colin, orde... Toon meer
Bedrijf heeft geantwoord
It was accurately described, fairly priced & protectively packed. This quality of support for on-line customers is exemplary. Supplementary: My comment a bit serious, but it's a serious business for... Toon meer
Bedrijf heeft geantwoord
You can't fault Rainbow Rails for their massive catalogue and their excellent service. Have known Mark for over 20 years now. Always a gentleman and always helpful. My big Kato Unitrack order to the N... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contactgegevens
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , Verenigd Koninkrijk
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4,9
Uitstekend
298 reviews
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Antwoord van Rainbow Railways
Thank you for your feedback. We’re glad you were pleased with our service, and we truly appreciate your suggestion regarding pre-order updates. Clear communication is important to us, and we’ll continue working to provide more detailed updates on pre-order statuses moving forward.
Team Rainbow 🚂🌈
Very fast service.
My purchase arrived very quickly and well packaged. The website was very easy to navigate and check out was straightforward . Pricing is very competitive.
29 augustus 2025
Antwoord van Rainbow Railways
Thank you so much for your wonderful feedback! We’re delighted to hear that your order arrived quickly, safely, and that you found our website easy to use. It’s fantastic to know you value our competitive pricing too. We really appreciate your support and hope to welcome you back again soon!
Team Rainbow 🚂🌈
The team at Rainbow Railways went…
The team at Rainbow Railways went beyond expectations. The service was excellent and they kept me informed of everything. As for the delivery, couldn’t fault it fast and well packaged.
29 augustus 2025
Antwoord van Rainbow Railways
Thank you so much for your review. We’re over the moon to hear that our team went beyond expectations and kept you well informed. It’s fantastic to know delivery was smooth and everything arrived safely. Your support truly means a lot to us!
Team Rainbow 🚂🌈
Great company
I phoned up to get advice. They have been very helpful. Excellent customer service, really easy to chat to, and great advice received.
Many thanks.
Nick
28 augustus 2025
Antwoord van Rainbow Railways
Thank you, Nick, for your kind words. We’re delighted to hear you found our team helpful and approachable, and that the advice you received was useful. Providing excellent customer service is something we take pride in, and it’s wonderful to know it made a difference for you.
Team Rainbow 🚂🌈
Customer care and speed of delivery
Customer care and speed of delivery. Great shopping experience!
28 augustus 2025
Antwoord van Rainbow Railways
Thank you for sharing your experience. We’re so pleased to hear that our customer care and delivery speed made a positive impression, and that you enjoyed shopping with us. We look forward to serving you again soon.
Team Rainbow 🚂🌈
Very quick turnaround
Very quick turnaround. Weathered finish on TTA's absolutely fantastic for the price.
28 augustus 2025
Antwoord van Rainbow Railways
Thank you so much for your feedback! We’re delighted you’re pleased with the quick turnaround and especially the weathered finish on the TTA’s. It’s great to know you feel they’re fantastic value – we really appreciate your support!
Team Rainbow 🚂🌈
Excellent
I really like Rainbow Railways they are a great service to order from as I have ordered a few things online or have been to the shop it's self & had no issues at all
27 augustus 2025
Antwoord van Rainbow Railways
Thank you so much for your kind words! We’re delighted to hear that you’ve had such positive experiences both online and in our shop. Providing a smooth and reliable service is very important to us, and it’s wonderful to know we’ve met your expectations. We truly appreciate your support and look forward to welcoming you again soon.
Team Rainbow 🌈🚂
My first order with Rainbow Railways-First class
My first order with RR.
Great helpful staff, arrived quickly & very well packed.
I'll be back!
Thank you.
31 juli 2025
Antwoord van Rainbow Railways
Thank you for choosing Rainbow Railways for your first order! We’re so pleased to hear everything arrived quickly and safely, and that our team could be of help. Your kind words mean a lot to us, and we can’t wait to welcome you back again soon.
Team Rainbow 🌈🚂
Excellent Service and Fast Delivery
Thanks a lot to Mike for his great help! I’m really happy with the product – exactly as described – and impressed with the fast delivery. Highly recommended!
17 augustus 2025
Review zonder uitnodiging
Antwoord van Rainbow Railways
Thank you so much for your kind review! We’re delighted to hear you’re happy with your order and that it arrived quickly. We’ll be sure to pass your thanks on to Mike – he’ll be thrilled to know his help made a difference. We really appreciate your recommendation and look forward to serving you again.
Team Rainbow 🌈🚂
Goog communication from company
Goog communication from company . Item was dispatched and arrived promptly Would recommend Rainbow railways
4 augustus 2025
Antwoord van Rainbow Railways
Thank you for your kind words! We’re delighted to hear your order arrived promptly and that our communication met your expectations. Your recommendation means a lot to us!
Team Rainbow 🌈
One of the very best
An excellent service provided by this company. Very competitive prices with first class communication. I've recently placed several orders at different times, and the commitment to me, as the customer, has been outstanding. My orders have always been received the next day. Cannot be faulted. Many thanks for your excellent service.
28 juli 2025
Antwoord van Rainbow Railways
Thank you so much for such a glowing review! We’re thrilled to hear that our service, prices, and communication have stood out to you, and it’s wonderful to know your orders have arrived so quickly each time. Your kind words and continued trust mean a lot to us!
Team Rainbow 🌈
First choice for reprays
This is my eighteenth respray by Rainbow for my ever expanding collection. Ordered on the 10th and received 12th August. The loco in question is 90039, DBC "Backbone Livery". Such intricate work was carried out and seeing the model up close, is the only way to appreciate the hard work producing such a finish.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Rainbow Railways
Hi Kenneth
Wow — your eighteenth! We’re truly honoured to be your first choice for all these projects. We’re thrilled you’re happy with 90039 in “Backbone Livery” and that the detail and finish lived up to expectations.
Thank you for noticing the intricate work — the team will be chuffed to bits to know their efforts are appreciated up close. We look forward to helping with the next addition to your collection!
Kind regards,
Team Rainbow 🌈 Railways
Disappointing Receipt
Whilst my order was dealt with in good time, what I received was disappointing. The item was clearly second hand (or had been modified in the shop) although not stated on the website. It was originally a sound fitted version with the chip removed. The accessory bag had been opened and the items loose in the packaging.
31 juli 2025
Antwoord van Rainbow Railways
Hi Derek
Thank you for your feedback. The item you received is new, and the accessory bag was redone as the blanking plate had to be fitted to the locomotive. However, you are correct that we should have made it clear on the listing that the sound had been removed — our apologies for that oversight.
If you contact us directly, we will be happy to arrange either a full refund or a gift voucher, whichever you would prefer.
To all the guys at Rainbow 🌈 Railways…
To all the guys at Rainbow 🌈 Railways Colin , Adam, Max n Mike , and not forgetting Mark who is of at the moment on a well earned holiday.
The guys all know there stuff about model railways , if they don’t have the item in stock , they will try their very best to get it for you.
The staff are all warm and friendly , and there is no pressure from them , you can shop at your leisure.
Had a great just over 2hrs spent in the shop , and purchased a few items , prices are reasonable , and the discount helps to .
It certainly is our local model shop , even although it’s a 1hr and 15 minute drive from Ayrshire to Linlithgow.
They have stock from various manufacturers, and prices to suit .
All I can say is keep up the good work chaps , great friendly atmosphere see you all again soon .
Date of experience was 2/08/25 and 6/08/25
2 augustus 2025
Antwoord van Rainbow Railways
Hi Alex
Thank you so much for your kind words — it really means a lot to all of us here at Rainbow 🌈 Railways! We’re delighted you enjoyed your visits and that the team (including Mark, who will be thrilled to read this when he’s back from his holiday!) were able to help you find what you were looking for.
It’s wonderful to hear you made the trip all the way from Ayrshire riviera and still consider us your local shop — that’s quite the compliment! We’re glad you enjoyed the relaxed atmosphere, the chat, and the time to browse at your leisure.
We look forward to welcoming you back again soon for another visit
Kind regards,
Colin, Adam, Max, Mike & Mark
The ease & speed of the purchase from…
The ease & speed of the purchase from rainbow was brilliant, always kept up to date with delivery my only wish is they were closer so i could visit the shop
30 juli 2025
Antwoord van Rainbow Railways
Thank you for your lovely feedback! We’re delighted to hear the purchasing process and delivery updates worked so smoothly for you. We’d love to welcome you in person one day if you’re ever nearby — until then, we’ll keep doing our best to bring the shop to you online!
Team Rainbow 🌈
£184 bachmann class 90 freightliner orange
£184 bachmann class 90 freightliner orange was £230 ….bargain thank you, so glad to see Rainbow railways doing so well at the minute not forgetting their staff who are so polite not many model shops in England uk have a 110% customer service in my eyes, Rainbow railways are for me at #1 spot with Rails of Sheffield who are local to me, as for postage Rainbow railways are at #1 spot for postage n packaging and tracking, I’ve tried purchasing model trains from elsewhere (the model centre mainly) in last 5years and the staff are so rude yet rainbow railways are like a breath of fresh air and reliable too even received a email from rainbow railways few hours later after i made the order to confirm the tracking number the very same day not to forget the model turned up at mine within 18 hours of making the order
1 augustus 2025
Antwoord van Rainbow Railways
Wow — what an incredible review, thank you! We’re so pleased you were happy with your Class 90 bargain and that our service, postage, and communication have impressed you. It’s wonderful to hear we stand out to you not only for our prices but also for the care and politeness of our team. Your support and kind words mean the world to us, and we’re thrilled to be your go-to choice for model railways!
Team Rainbow 🚂🌈🌈🌈🌈🌈💨
Great service
Great service.
Great prices.
Next day delivery.
Very happy with the service I received from Rainbow Railways.
No hassle purchase. The price was the best I could find.
The item arrived next day.
Kept up to date with tracking.
Will definitely be making further pucheses.
Definitely worth a look for your modelling needs.
1 augustus 2025
Antwoord van Rainbow Railways
Hi Cliff
Thank you so much for your fantastic review! We’re delighted you found the best price with us and that your order arrived the next day without any hassle. It’s great to know our tracking updates and service made the experience smooth for you — we look forward to helping with your future modelling needs!
Team Rainbow 🚂🌈🌈🌈🌈🌈💨
Great service
Great service. Ordered on Friday and delivered Saturday. Can’t ask for better than that.
First time shopping with Rainbow railways but I think they’ll be my go to now
1 augustus 2025
Antwoord van Rainbow Railways
Thank you for sharing your experience! We’re so pleased your order arrived so quickly and that your first time shopping with us has been such a positive one. It’s wonderful to know we may now be your go-to choice — we can’t wait to welcome you back again soon!
Team Rainbow 🚂🌈🌈🌈🌈🌈💨
Goods delivered early
Goods delivered early; even though ordered at short notice. I have been using RR for several years now and have never been disappointed as yet!
1 augustus 2025
Antwoord van Rainbow Railways
Thank you for your kind words and for being such a loyal customer over the years! We’re delighted your order arrived early and that we’ve consistently met your expectations. Your continued support means a lot to us, and we’ll keep working hard to never disappoint!
Team Rainbow 🚂🌈🌈🌈🌈
Antwoord van Rainbow Railways
Thank you for your feedback. Hope we can be of service again to you.
Team Rainbow 🚂💨
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