RANGEFINDER Reviews 20

Bought a Leica lens from Alex recently, transaction was very smooth and straight forward- delivery was really quick. This was the second purchase I’ve made with Rangfinder the first was in person in Hong Kong in 2015 when I bought a Leica camera and lens, that was excellent process also (still have the lens). I have also recently sold a few lenses to Rangfinder- again smooth transaction and process, good price, even considering sending them to Hong Kong!
THANKS Alex for recent purchase and sales, great to deal with you and you are such a gentleman!
I recommend anyone to deal with this company if you value personal and straightforward service, they will look after you and keep you informed, whilst supplying top quality gear at a competitive and realistic price

Ordered an APO lens from Rangefinder after reading quite uniformly very good Trustpilot reviews, unusual. Took a plunge, first time with this firm in HK. The response and continuing support from Aleks Chan to my inquiries and ordering was very good. The shipment was very nicely packed and arrived lightning fast in Austria in 48 hours, by Fedex! Fedex Austria then made a right royal mess-up of a re-delivery [as no tax charges were preinformed] taking 6 days and a frustrating 10+ chasing emails (you can't call them!) with a total lack information on parcel's whereabouts or delivery date. During this time Alex did all he could from HK and was reachable even on weekend nights (-Fedex works only weekdays) which was heartening when you are waiting for a Leica lens..., with many thanks. Finally got my shipment (with a moderate tax). Would do business with Rangefinder again.

Excellent, ordered a 28mm summicron to the uk and unfortunately the first on had QC issues. Alex did a no quibble exchange and also covered the second lot of import vat that came through on the replacement. Very professional

My recent experience with Rangefinder.com.hk and their representative, Alex Chan, was fantastic! Alex not only helped me find the best products at unbeatable prices, but the shipping was lightning-fast, and the packaging was top-notch. I can't recommend Rangefinder.com.hk enough for their excellent service and great deals. A big shoutout to Alex for making my experience truly exceptional!

Alex from Rangefinder HK is a trusted Leica dealer that provides top notch customer service and very fast shipping.

I’ve ordered twice from him now and will continue to do so. Rangefinder HK has great selection of Leica gear with fair prices.

I just bought a new M11 rangefinder from Rangefinder.com HK.
I worked with the manager Alex. My experience was excellent.
Alex provided great feedback for all of my questions.
Also the delivery was very quick. I received the camera - HK to Washington D.C. - in two days!
Also his price was MUCH lower than the U.S. dealers.

I highly recommendRangefinder.com HK and Alex.

Scott I.

I received my Leica Q2 today, which is only 5 days after I placed the order online. Considering the shipment was from HK and I live in US, such speed of delivery is really amazing! Their sales representative Alex is very helpful and responsive in making this happen.

As to the camera, I’m very satisfied. It’s a brand new one comes in a beautiful box. It works right out of the box exactly as I expect a Leica would. I can’t wait to take it for photo walks to test out more features.

This is my first purchase from Rangefinder and I have my doubt at first for their low price. I took the leap of faith and I am glad I did. For my next Leica purchase, I surely will come back to them again :)

Expected to pickup the M-A in person. Unfortunately, the merchandise is out of stock
Alex arranged another in less than 2 weeks time. Much appreciated

I ordered a few Leica items & they arrived in like 5 days from the other side of the planet!
Oh, and did I mention great prices?
Bottom line:
I HIGHLY recommend RANGEFINDER.com.hk!

I bought brand new M240 silver from Rangefinder's offline office. It was great to visit and buy leica camera, very kind and professional.
But the best moment was follow-up service! Unfortunately, my leica m240's brand new battery was broken, I couldn't turn my camera on. My camera and battery were checked by one of official leica shop, and confirmed that battery was broken. So, I sent email to Rangefinder, and they sent the new battery to me right away!
It was my second deal with Rangefinder, and always satisfied! Strongly recommend!

Alex Chan is the man you can trust. Very nice and honest business man. He did what he said and over the past 6 months, I’ve ordered multiple Leica lens’: SL 90-280, SL 2490, M50 1.4 and M21 1.4, SL601 Body. Fast delivered in multiple shipments to Hawaii, sealed from Germany. I highly recommend purchasing from this dealer and will continue to do business with them.

Alex Chan at Rangefinder is the best. Very responsive. My Zeiss lens arrived from Hong Kong exactly as promised. Highly recommended!

Alex has been fantastic in helping me sort through my purchases. He is always prompt to respond, and very helpful with his advice. I would not hesitate to recommend him to anyone looking to purchase Leica cameras, lenses and associated equipment in Hong Kong.

I purchased it many times from Japan.
Every time, it is a wonderful response.
I also went to the store, but the shopkeeper is also a wonderful one.
Also, thank you when you use.
Thank you very much.

I have purchased two lenses (Leica and Zeiss) from this company and my experience has been excellent. Both lenses were new and sealed in their factory boxes. Shipping was fast with tracking. You can't go wrong. Highly recommended!

Friendly & Helpful Service, Item is perfect, Thank you!

Competent and customer oriented. Delivering excellent advice/service and with a smile. My highest recommendation!

Always respond very quick and shipped immediately. It spent for 2 days to receive the item after purchase.

Outstanding sales service with great camera / lenses product knowledge, especially on Leica! It is a great experience to shop with Rangefinder. Thanks!

Excellent product knowledge and post-sales service.

Very pleasant customer experience.