The racking is high quality . Sales team were very accommodating with the multiple changes we made over the phone, the fitting team were brilliant very professional and they cleaned up when complete.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Product was a cheap flimsy shelving unit. Made of a cheap alloy. It was claimed on the website that it was steel (well, there are different grades I guess) and that it could support 70Kgs per shelf.... Toon meer
Feeling like I was a wanted customer, Helpfully, And the feeling that the staff where willing to go the extra mile to help, I felt even if that didn't have to thay would do extra to help me... Toon meer
Bedrijf heeft geantwoord
Rebekah was amazing . Her customer service skills were perfect , very polite and well mannered . She helped us fix a problem and provided support we needed . From Steve
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Stellingenwinkel
- Business to Business-service
- Distributieservice
- Apparatuurleverancier
- Industriële apparatuur leverancier
- Groothandelaar
Geschreven door het bedrijf
Rapid Racking is the UK’s leading supplier of storage solutions. Since our inception in 1986, we have continued to provide high-quality racking, shelving, storage containers, and workplace accessories for a wide range of environments including warehouses, stockrooms, storerooms, offices, garages, workshops, and more. With the largest stock hold in the UK, and a proud member of the Manutan Group, we can offer our customers more than 30,000 products at a competitive cost. On top of storage solutions, we offer a range of industry-certified services including rental, design, installation, dismantling and repositioning, and rack inspections.
Rapid Racking - Quicker to help, Faster to deliver
Geschreven door het bedrijf
- Rapid Racking is the biggest supplier of shelving and racking within the UK - all ready for next day delivery. We have shelving units for any environment and racking systems for all types of loads. Supplying shelving and racking for 30 years we are the experts in delivering you the right products whatever your business or requirements. Our huge range includes industrial products - warehouse shelving & pallet racking as well as garage shelving ideal for the home or shed. Our products are not limited to shelving and racking systems, we also offer a wide selection of boxes and containers, storage kits and workbenches for your workshop - so whatever the storage need trust us to deliver. For larger projects our Rapid Racking Design team can arrange a Free Site visit within 24 hours and create a bespoke solution for you. Racking and shelving design is a complex process so let our team of designers create a shelving system to best fit your business.stems for all types of loads.
Contactgegevens
Kemble Enterprise Park, Cirencester, Gloucestershire, GL7 6BQ, Verenigd Koninkrijk
- 01285 68 68 68
- customerservice@rapidracking.com
- rapidracking.com
4,3
Uitstekend
757 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The racking is high quality
The racking is high quality . Sales team were very accommodating with the multiple changes we made over the phone, the fitting team were brilliant very professional and they cleaned up when complete. We are in the process of getting some more racking from these and would highly recomened them. Thanks for the great service from start to finish. 10 out of 10.
21 april 2026
Antwoord van Rapid Racking
Dear Fabian
We're happy to hear that the racking is high quality and that our team provided excellent service.
We appreciate your acknowledgment of their professionalism and the clean-up efforts.
Thank you for the perfect rating and recommending us!
Kind regards
Nathan
Processing and delivery of my order…
Processing and delivery of my order went smoothly.
Disappointed not to be granted a credit account for future purchases, which I’m expecting to be significant
21 april 2026
Antwoord van Rapid Racking
Good afternoon
We're happy to hear that your order's processing and delivery went smoothly. We acknowledge your disappointment regarding the credit account and future significant purchases, we will speak to accounts
Kind regards
Nathan
Very efficient customer service and…
Very efficient customer service and very quick delivery
20 april 2026
Antwoord van Rapid Racking
Good afternoon,
Thanks for taking the time to leave a review!
Glad to hear the positive feedback regarding our customer service and delivery.
Kind regards,
Rob
Very easy to navigate & find quality…
Very easy to navigate & find quality products with prompt del.
will def use again.
13 april 2026
Antwoord van Rapid Racking
Good afternoon,
Thanks for taking the time to leave us a review!
Glad to hear your positive feedback, hopefully we can be of service again.
Kind regards,
Rob.
Antwoord van Rapid Racking
Good afternoon,
Thanks for taking the time to leave us a review!
Glad to hear the positive feedback.
Kind regards,
Rob
Outstanding customer support!
14 april 2026
Review zonder uitnodiging
Antwoord van Rapid Racking
Thanks for taking the time to leave a review and the positive feedback!
Kind regards
Rob
Product is flimsy, and overpriced.
Product was a cheap flimsy shelving unit. Made of a cheap alloy. It was claimed on the website that it was steel (well, there are different grades I guess) and that it could support 70Kgs per shelf. It wouldn't stand up straight on its own.
Customer service claimed that it was "stand alone", but such cheap shelves usually need to be attached yo the wall. Item came with documentation showing wall attachment.
Customer said that yes it was a lower priced unit, but Rapid Racking charge twice as much as other sources.
12 april 2026
Antwoord van Rapid Racking
Dear Roger
Thank you for your positive feedback and your time. Great that this is now all sorted for you
Many Thanks
Nathan
Still haven’t recieved my order
Still haven’t recieved my order, couldn’t pick a delivery day, wasn’t in on the day it told me it was coming, changed the day using the option that came with the delivery info and never turned up
4 april 2026
Antwoord van Rapid Racking
Hi Stephanie
Thank you for your feedback. I’m really sorry your experience with our service hasn’t met expectations.
We’re reviewing what happened with your order and will come back to you as soon as we have an update.
Kind Regards,
Chloe
Quick Delivery and Easy customization…
Quick Delivery and Easy customization selection tool on website
25 maart 2026
Antwoord van Rapid Racking
Good Afternoon,
We're happy to hear that you found our website easy to use and that you received your order quickly. Thank you for your positive feedback!
Kind regards
Rebekah
Antwoord van Rapid Racking
Good Afternoon
Thanks for taking the time to feed back your great review
Thank you for your recommendation! Hope we can help you again soon
Many thanks
Nathan
THE BEST IN THE BUSINESS
Excellent service, prompt delivery and great value for money - ALWAYS use RAPID RACKING.
SIMPLY THE BEST
28 maart 2026
Antwoord van Rapid Racking
Good Afternoon,
We're happy to hear that you consistently receive excellent service and prompt delivery at a great value. Thank you for your continued support; we appreciate it!
Kind Regards
Rebekah
Rebekah was amazing
Rebekah was amazing . Her customer service skills were perfect , very polite and well mannered . She helped us fix a problem and provided support we needed .
From Steve
26 maart 2026
Review zonder uitnodiging
Antwoord van Rapid Racking
Dear Steve
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the support you received. Thank you for taking the time to share your feedback, we will pass this on.
Kind Regards
Nathan
Ecellent service from enquiry/order
Ecellent service from enquiry/order - Nathan. right through to final delivery - Dave.
25 maart 2026
Antwoord van Rapid Racking
Dear Paul
We're happy to hear that you had such a positive experience with our service, from the beginning to the final delivery.
Thanks for taking the time to feed this back to us and for the 5 star rating!!
Best wishes
Rebekah
Installing back racking protection.
The team came on time respected our site rules and left the area clean and tidy.
16 maart 2026
Antwoord van Rapid Racking
Good Afternoon,
We're happy to hear that our team was punctual, respected the rules, and maintained a clean workspace. Thank you for your positive feedback!
Kind Regards
Rebekah
Easy transaction very helpful and a…
Easy transaction very helpful and a speedy delivery
23 maart 2026
Antwoord van Rapid Racking
Good Afternoon,
We're happy to hear that you found the transaction easy and the delivery speedy. We appreciate your positive feedback and are glad we could help.
Kind Regards
Rebekah
Corner post protector
Excellent service...
Corner.post protector was.well made and exactly what was needed for the job..
1st class...Thank You
16 maart 2026
Antwoord van Rapid Racking
Good Afternoon,
We're happy to hear that our corner post protector met your needs and that you received excellent service. Thank you for your first-class feedback; we appreciate it!
Kind Regards
Rebekah
Very satisfied with the service
Very satisfied with the service. The team is professional, communication is clear. I will definitely use their services again.
16 maart 2026
Antwoord van Rapid Racking
Good Afternoon,
We're happy to hear that you were very satisfied with our service! We appreciate your kind words regarding our team's professionalism and clear communication, and we look forward to assisting you again.
Kind Regards
Rebekah
I ordered some plastic feet for my…
I ordered some plastic feet for my racking which in themselves were over priced and was charged £12 for shipping which on a £50 order that was packed in a tiny box and weighed just a few grams was really expensive. They didn't even arrive next day.
22 maart 2026
Antwoord van Rapid Racking
Hi Andrew,
Thank you for your feedback. I’m really sorry your experience with our service hasn’t met expectations.
We’re reviewing what happened and will come back to you as soon as we have an update.
Antwoord van Rapid Racking
Good Afternoon,
Thank you for your positive feedback; we appreciate it.
Hope we can help you again soon
Kind Regards
Rebekah
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.