Rapid Scooter Master - Finchley Reviews 28

Dealt with Sam and he was superb. Very helpful and informed about my Ado 20 Pro folding bike questions.
Great service and great price. Awaiting delivery.

Bought Engwe engine X from Finchley road the owner and Engineer are very professional guys highly recommend

Very friendly and efficient repair. Great after sale care. Highly recommend.

Amazing service

so so good I bought a g2 today and it was so quick can't wait to give a go
thank you so so much great customer service

I have used this bike repair shop on several occasions now. They are a great crew, very skillful, resourceful and determined to find a solution to your problem, no matter how small or unusual. I highly recommend them.

Good price advise shopping here

It's a small shop, but I highly recommend it! Unlike the giant chain stores, Rapid Scooter has a great selection of high-quality bikes. They're the only ones to stock ADO carbon and ADO ultra. Professional and friendly service!

There were two minor technical issues with the electric bike I purchased so I emailed with my queries. The reply was instant by return and the shop assistant, Fred B, attached a video prepared for me with clear and concise intructions on how to satifactorily resolve the problems I had. So, 5-star top marks for Fred and your company in general for excellent customer support, which is not always forthcoming in this day and age!

Took my sons scooter, really helpful and polite, fixed it really quickly very professionals and it didn’t cost the earth, they succeeded where other shops failed will now always take our scooter there

I brought in my Pure 4 pro which wasn’t switching on and a replacement rear tire. They fixed both very quickly and called. They also repaired the light and cleaned the scooter, top service. Do agree a fee first for the works. Polite people.

They sold a faulty not as described e-bike didn’t stick to consumer law with return warranty help or refund I had to go to bank trading to reverse the payment despite them saying they offered a refund and it was about a punctured tyre which was not true it was an electrical fault and they wanted £75 just to look at the bike I asked to return they refused I requested a payment reversal from my bank which I won for faulty goods they then messaged privately to threaten legal action for me to pay for return of good box it dismantle it which was more expense and difficult and goes again consumer law 2015 so have reported to trading standards I have emails to prove this can’t upload though to warn others

Very nice people. It is the best place to go for those in the area that have issues with their electric bike

Friendly service, fast same day repair at a reasonable price!

I called Saanj, he helped me straight away and got everything sorted very helpful 👍🏻

Ive had a great experience buying from rapid scooter it came on time also ive had a slight issue my my charger i rang rapid scooter explained I need the scooter for work they sent a new one out straight away I was impressed so I'd use these again definitely

Scooter was late, rang for some help and they couldn’t do Enough to help and sort the problem. Thank you so much.. will defo buy from youse again

Really helpful and accomodating staff, realised I could collect my bike in person so rang Rapid Scooter and changed my order. Bike was assembled, charged and ready to go. They talked me through the essentials and made me feel confident with my new bike.

Excellent service and high-quality bikes. The staff were very helpful and professional. Totally recommend!