Just found this company and it made my day. They have a great selection of wines. More importantly for me they stock some wines that can be difficult or impossible to find on the high street. Their cu... Toon meer
Bedrijf heeft geantwoord
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It starts with an interesting and well constructed wine list but the outstanding feature was the customer service on a relatively small first order. The carrier didn’t perform well (broken bottle and... Toon meer
Bedrijf heeft geantwoord
Ratcliffe & Co had the wine I wanted at a competitive price. Online ordering was easy and communication great. The wines were despatched quickly and arrived as scheduled. Oh and did I mention the wi... Toon meer
Bedrijf heeft geantwoord
Outstanding service, I had a problem with the delivery driver not delivering on the correct day. This company spoke to me over the phone, no robots, genuine good business people. Eventually got my ord... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Well, if you’re looking to find out more about us, then you’re in the right place. We are Ratcliffe & Co Wines, a small family run business based in the heart of Norfolk. After working on various projects within in the food and drink industry, our passion for wine has built-up over a long period of time. We decided to take it to the next level in 2016 which is when Ratcliffe & Co Wines was born. Our core aim is to showcase some of the most fascinating wines at great prices. We never compromise, all our wines are of exceptional quality, some of them even gracing the wine lists of Michelin-starred restaurants and venues not just in the UK, but across the globe. Our portfolio consists of some of the finest family run producers and wineries from around the world, we have over 1,000 wines, including classic world wine regions, as well as some exciting hidden gems from emerging regions. Our ambition is to grow by encouraging the wine lovers of the UK to come on this journey with us, taking the opportunity to discover more of your favourite varietals and maybe some unfamiliar ones too. We are a little company with big ambitions, however, we always place our customers’ needs at the heart of everything we do; for us it’s about providing that personal touch, endeavouring to make every contact or transaction we have informative and enjoyable.
Contactgegevens
1 Moors Farm Cottages, Marsh Road, PE14 8PW, Outwell, Norfolk, Verenigd Koninkrijk
- 07777132028
- info@ratcliffe-co.com
- ratcliffe-co.com
4,8
Uitstekend
62 reviews
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Chin chin
Great price and customer service. Lovely selection of wines. Fast delivery. Highly recommend.
29 april 2025
Antwoord van Ratcliffe & Co Wines
Thank you very much for your review. We appreciate your feedback and are glad you're happy with the service. Enjoy your wine.
Antwoord van Ratcliffe & Co Wines
Thank you so much for your kind review. Your feedback is very much appreciated.
Delivered to the door on time no fuss
8 april 2025
Antwoord van Ratcliffe & Co Wines
Thank you very much for your 5* feedback, we appreciate it.
Antwoord van Ratcliffe & Co Wines
Thank you very much for your 5* feedback, we appreciate it. We are currently in the process of swapping our delivery partners, so I apologise if there was a slight delay with your delivery.
Excellent price for the wine which was…
Excellent price for the wine which was delivered earlier than expected
4 april 2025
Antwoord van Ratcliffe & Co Wines
Thank you very much for your review.
Glenn was very kind and helpful!
Glenn was very kind and helpful!
It was a super nice experience.
Thanks again
31 maart 2025
Antwoord van Ratcliffe & Co Wines
Thank you so much for your review. We appreciate your feedback.
The best wine shopping experience!
I think this is possibly the best shopping and delivery customer service I’ve received for any purchase.
The Shop Owner was so personable snd kept in contact until my wine purchase had been received. I’ll definitely use this company again.
10 maart 2025
Antwoord van Ratcliffe & Co Wines
Thank you very much for your review. We appreciate your feedback.
Good service with a nice personal touch
Looking for a fairly obscure South African desert wine - Ratcliffe had it, sold it and dispatched it painlessly (apart from wallet). Good service and a nice personal touch.
4 maart 2025
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Highly recommend this merchant.
Really great service and goods arrived even sooner than promised. Will be using Ratcliffe’s again. A company you can really trust.
18 december 2024
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
We had trouble with the delivery ,which…
We had trouble with the delivery ,which was nothing to do with Ratcliffe's.They were so helpful until eventually my wine was delivered.
Excellent.
9 januari 2025
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Ordered the wine ,arrived spot on time…
Ordered the wine ,arrived spot on time and have enjoyed drinking the wine.
Great personal service will buy again
19 december 2024
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Great wine and service
28 december 2024
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Great customer service
First time ordering with this company. They had the wine I wanted at a great price, all in all it was great service with fast and efficient delivery. Thanks!
13 februari 2025
Review zonder uitnodiging
Antwoord van Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
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