Compendium Auction House Reviews 

95
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First time bidding on items from this Auction house and had a very pleasant experience. They were very easy to deal with and items were far above expectations!

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

What was your reply? Which email address should I send the reply to? Purchased from the Catawiki platform! My username is user-d61f9ff466e8. Payment was made on November 9th. Order number: #44434... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

BEWARE! As a previous buyer, I have experienced nothing but a SCAM from how an item in their auction is described to the exorbitant shipping fees. I was charged $115 (on a $95 invoice) to ship a small... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was very impressed with how flexible Ali at RB Fine Arts Shipping was. Ali went above and beyond because he arranged for Fedex to pick up my item and printed all the necessary documents (as I'd had... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online veilingwebsite
  2. ook in
  3. Veilinghuis

Geschreven door het bedrijf

Our auction is an online international fine arts, antiques and collectibles auction. We do sell and have sold European, American and Asian art, antiques and unique collectibles. We provide a smooth buying, payment and shipping process. Our offices offer a no hassle consignment for estates and single items from around the world.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

95 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,8

Alle reviews

(95)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Freight

Freight. Made the best deal possible to get items to Australia.

16 november 2022
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Antwoord van Compendium Auction House

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

Beoordeeld met 5 van de 5 sterren

I had an excellent experience in bidding, purchasing, and receiving 2 framed paintings.

I had an excellent experience in bidding, winning the bids, arranging and paying, and shipping and receiving the items. Ari Rodriguez worked with me through each step and was very understanding, professional and helpful.

9 oktober 2023
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Antwoord van Compendium Auction House

Thank you for your gracious words! We’re delighted to hear you enjoyed Ali's expertise service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Very easy to complete payment

Very easy to complete payment. Nice to deal with this company. I will be back for another auction!

16 oktober 2023
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Antwoord van Compendium Auction House

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Beoordeeld met 1 van de 5 sterren

Don't buy anything at this auction…

Don't buy anything at this auction house, or you'll regret it. They always hide the truth, and there's a reason their ratings are so low. The services they provide are nothing but a series of scams.

29 september 2023
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Antwoord van Compendium Auction House

We appreciate the feedback but do recall you wished to skirt our policies regarding payment. These policies were put in place to avoid fraud for the customer and our offices. We do show we made an exception of you after your issue was not resolved properly with your account on the bidding platform you used.

Beoordeeld met 3 van de 5 sterren

Mixed review

I'd give 5 stars to the auction house.
I'd give 1 star to the shipping department: I ended up paying almost 50% of the cost of the items for shipping, which I feel is beyond the pale.
I will not participate in any future auctions because of this.

30 september 2023
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Antwoord van Compendium Auction House

Thank you so much for taking the time to leave us a feedback - it's much appreciated.

Beoordeeld met 3 van de 5 sterren

In regards to shipping

In regards to shipping. All my 50 molds were thrown into box loose and since each heavy all shifted in box to the sides. Although bubble wasn’t required, wrapping in some basic newspaper so they don’t scratch should be the bare minimum. This is careless.

4 oktober 2023
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Antwoord van Compendium Auction House

While we appreciate the feedback we do remind you we are the auction company not the shipping company you used. We will forward your feedback to the shipping company.

Beoordeeld met 5 van de 5 sterren

Richie and Chico are the greatest

Richie and Chico are the greatest. They delivered a statue to my home on Sunday in the rain just the two of them and it was a marble statue and it took three of us to move it. They did a great job great service .

1 oktober 2023
Review zonder uitnodiging
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Antwoord van Compendium Auction House

Your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Consistent quality pieces, truthfully presented and fairly priced.

This auction house has wonderful, original pieces, staff is very kind and worked closely with me on pick up and shipping. I feel I can purchase with confidence that the pieces I receive are as pictured and described.

5 augustus 2023
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Antwoord van Compendium Auction House

Thank you for your gracious words! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

Beoordeeld met 4 van de 5 sterren

Satisfied. Not overjoyed.

The auction was OK.

I disliked the payment and shipping process - nickel and diming me for credit card fees, preferring to use PayPal for shipping costs. Who uses PayPal? And again, adding a credit card fee for shipping.

Feels a bit unprofessional. I don't know how confident I am in an auction house that needs an extra 3% in fees to pay with a credit card on top of the buyer's premium fees.

14 september 2023
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Antwoord van Compendium Auction House

We appreciate the feedback but would remind you that you are charged a credit card processing fee each and every time you use your credit card.

Beoordeeld met 5 van de 5 sterren

The speed of the auction

The speed of the auction, Quality of items, & closure of the whole process.
Hats off to you guys.

31 juli 2023
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Antwoord van Compendium Auction House

We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.

Beoordeeld met 5 van de 5 sterren

diverse artworks, responsive and smooth shipping

Auction house is responsive for detailed condition reports enabling confidence in bidding.
They're bringing in diverse set of artworks especially from old and contemporary ethnic Indian artists.
Their associated inhouse shipping provides continue to from bidding to shipping smoothly...

29 augustus 2023
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Antwoord van Compendium Auction House

Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

This is a great auction house

This is a great auction house, I have been participating in auctions with them for over 2 years! The people who run it are honest, open and welcoming! I love doing business with them!

19 augustus 2023
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Antwoord van Compendium Auction House

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.
It’s customers like you who make our work so rewarding.
Once again, thank you for your support

Beoordeeld met 5 van de 5 sterren

Great job as usual.

21 augustus 2023
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Antwoord van Compendium Auction House

Thank you for taking the time to leave us a five-star rating! We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Exceptional!

19 juni 2023
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Antwoord van Compendium Auction House

Thank you so much for taking the time to leave us a 5-star review.

Beoordeeld met 5 van de 5 sterren

Great staff and an easy process to make…

Great staff and an easy process to make the purchase as well as a very reasonable in-house shipping

2 augustus 2023
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Antwoord van Compendium Auction House

Thank you so much for taking the time to leave us a 5 star review. We do appreciate it very much.

Beoordeeld met 3 van de 5 sterren

Auction was fine, pricy shipping

Auction was fine - typical premium and lot was as described. Shipping is pricy and poorly executed. In this case, a train in it's original container was wrapped in a single layer of brown tissue paper, and placed in a mailing envelope and then shipped by fedex. I would have expected a small box, with paper or bubble wrap at half the price.

1 augustus 2023
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Antwoord van Compendium Auction House

Hello-we will pass on the feedback to the shipping company used as we are the auction company not the the shipping company.

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