Came to pick up purchase tonight and it was clearly used and the packaging was torn and partially covering the product. There is no way I am risking it with a clearly used product. Now I must wait for... Toon meer
Bedrijf heeft geantwoord
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Great customer service as always. I love Rc Willey. They always have what I need. I have been shopping online and in store for all my furniture, electronics and appliances needs and wants for over 16... Toon meer
Bedrijf heeft geantwoord
I ordered a Disposal on Christmas Day. because of the $50.00 Gift card offer. When I went to the pick up area to get my order there was no information about the Gift Card. They referred me to the on... Toon meer
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I loved the delivery tracking and accuracy of the delivery window. I called the store to order, but the computer system was down. The agent told me that he would give a note to a sales person to cal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Geschreven door het bedrijf
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contactgegevens
693 E University Pkwy, 84097, Orem, UT, Verenigde Staten
- 801-227-8800
4,2
Goed
257 reviews
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Antwoord van RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
A 20% non-refundable charge
A 20% non-refundable charge (if returned) for a product “in stock” a few days ago and now a “special order”.
I’ll buy from Home Depot or Lowe’s. Simple no hassle return policy on the same product.
25 oktober 2023
Review zonder uitnodiging
Antwoord van RC Willey - Orem
Hi Russell! Some high end appliances can only be ordered via special order. We apologize for any inconvenience and confusion you have experienced. If you need further assistance, you can email us at customer.support@rcwilley.com.
I found the salesman exceptional!
I found the salesman, Kimball Strong, to be very helpful, friendly, and knowledgeable about the kitchen appliances. I went in with the intentions of buying a range and a refrigerator. I purchased both of these items as well as a new dishwasher and microwave! I couldn’t pass up the good deals and incentives! I never felt any pressure from him. I call that a good salesman! It was a positive experience!
29 september 2023
Review zonder uitnodiging
Antwoord van RC Willey - Orem
Hi DW! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
It was nice to be able to shop and buy…
It was nice to be able to shop and buy , and schedule delivery without having to call and speak to a representative... I've been a customer for about 8 years...
1 september 2023
Antwoord van RC Willey - Orem
Thank you for the review and feedback, we greatly appreciate the positive rating and the kind words and we hope you have a wonderful day!
Super easy online shopping
The online purchase option was super quick and easy. I have yet to make it over to pick up my things. But I'm sure it's going to turn out simple.
26 augustus 2023
Antwoord van RC Willey - Orem
Thank you for taking time to shop with us and providing your feedback on your online experience! Hope you have a great Monday!
Antwoord van RC Willey - Orem
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Antwoord van RC Willey - Orem
Thank you for the 5-Star review, we greatly appreciate the kind words and positive rating and we hope you have a wonderful day!
Still coming back for more
We’ve been RC Willey customers for 18 years, and we always have a good experience. Ordering and scheduling delivery online is easy, and the in-store service is equally efficient.
27 juli 2023
Antwoord van RC Willey - Orem
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Once your credit approved. It's so easy to go on line and order what you need.
Alwasy gives me a great experience.
28 juli 2023
Antwoord van RC Willey - Orem
Sherie thank you for your feedback on our Orem location and for taking time to shop with us! Have a great Weekend and hope to see you again soon!
Lee Barney is a great salesman
Lee Barney is a great salesman. He helped us find what we needed.
25 juli 2023
Antwoord van RC Willey - Orem
Hi Megan! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Antwoord van RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Antwoord van RC Willey - Orem
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
5 star service!!!!!
I got exactly what I needed at a cheaper price than anywhere else. It also shipped to me shockingly fast. I got constant tracking updates to the point that I knew exactly when it would show up. I love this product and it is something I have wanted my whole life.
13 juli 2023
Antwoord van RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Today at the store I received the best…
Today at the store I received the best customer service I have received in a long time due to MICHAEL HEDGEPETH being so remarkably knowledgeable about the furniture pieces he is around in my opinion his well-rounded and outstanding at customer service. Also, CRAIG CLAYSON . Helped me as well trying to find a dining room table was knowledgeable and willing to help with outstanding customer service and had me laughing and comfortable with him the whole time definitely coming back. These employees make me proud saying I buy my furniture from RCWILLEY.
1 juli 2023
Review zonder uitnodiging
Antwoord van RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Everyone was very helpful and prompt.
26 juni 2023
Antwoord van RC Willey - Orem
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Antwoord van RC Willey - Orem
Hi Kim! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Some times the sale rep doesn’t know…
Some times the sale rep doesn’t know about the difference for ea brand
4 juni 2023
Antwoord van RC Willey - Orem
Hi Abner! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Good pickup. Bad website.
Easy and quick pickup at the doc. Available on time as stated in the order for an online purchase.
I bought it online. The website kept glitching and erroring throughout the checkout process. It took me an hour just to checkout one item online. And it was not my internet connection
27 mei 2023
Antwoord van RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Will NEVER buy from again
Will NEVER buy from again. I bought a whirlpool washer & dryer it worked for 2 weeks and started smelling like it was going to start on fire. I got the run around from EVERYONE at RC Willey and Whirlpool for 2 weeks. Still have a brand new under warranty broken washer. NOT IMPRESSED. I would give it 0 starts but that wasn’t an option.
21 mei 2023
Review zonder uitnodiging
Antwoord van RC Willey - Orem
Hi Kenzi! We are sorry to hear about the issues you are having with your washer and dryer. Our records show that your order was delivered to you on 04/19/23. We do have a 14 day return/exchange window, which you are not in anymore. You can try to contact your salesperson to see if they can do anything for you. Otherwise, we recommend contacting our customer service at 801-596-6950 or Whirlpool directly at 800-253-1301 to arrange for a manufacturer claim to be submitted for you.
On the order it was quoted that we…
On the order it was quoted that we could pick it up on the 17th and it wasn’t there. They told us we had to come back the next day. We are 30-40 mins from your store. Pretty frustrating.
17 mei 2023
Antwoord van RC Willey - Orem
Joe thank you for your feedback on your web purchase. We apologize that your order transfer fell through the cracks and the inconvenience caused. We will relay your feedback to our web team so they can look more into what happened to your order.
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