RE-LUXRY Reviews 21

Amazing experience and customer service, would definitely recommend the packaging was brilliant and fast delivery. Very happy with the bag, thank you very much!

Very fast shipping! I love my bag! The quality is amazing and the customer service top top!.. im looking forward to buying my second bag with this company. Love love!

Another beautiful bag from Re-luxry. The bag is pre loved but wow the quality is amazing. This is the second bag I bought. This company never disappoints. I highly recommend it. Thank you so much 😊. I love it 😍.

I purchased a Chanel Classic Double Flap from Re-Luxry, and I absolutely love it! The bag was exactly as described and is in pristine condition. I joined their live shopping, and when I saw it, I knew I had to have it. This has always been my dream bag. The entire process was smooth, and it arrived very quickly via DHL. I highly recommend this shop and will definitely buy from them again. Thank you!

I recently purchased a Louis Vuitton Alma BB Damier Ebene from Reluxry, and the entire experience was exceptional from start to finish. Despite living in Portugal, the delivery was right on time. The moment I unboxed the bag, I was genuinely stunned by its condition — absolutely flawless. Honestly, if you didn’t know it was pre-loved, you’d think it was brand new. The quality is pristine, pristine, pristine. A huge thank you to Jeny for her care, honesty, and attention to detail throughout the process. I’ll definitely be shopping with Reluxry again!

DO NOT PURCHASE FROM THIS STORE - YOU WILL BE FOOLED. I purchased a bag and was told several times as I asked if I can return the item. I was told several times that I am able to return the bag - not very professional including the atmosphere - when I messaged the seller she said 'I am no longer allowed to return it' and 'I was showed the bag on the TikTok live' which I understand. When I explained I needed a refund I was completely ignored and then blocked - baring in mind the disrespect of the whole situation - I had paid over £400 which is absolutely shocking, like its not cheap! The owner is very rude and do not purchase from her.

Speedy delivery and the item is fabulous. Thank you.

Fantastic experience buying my vintage Chanel bag - in absolutely perfect condition and for such an incredible price. I can’t fault the experience. I will be back !

rofessionalism and customer service.” “The ambiance here is always inviting and comfortable.” “This is my go-to place for designers bags - the best in town.” She is not only friendly but also highly skilled.”
Thank you so much
Love

Wonderful service received and such a kind follow up note and extra efforts made by Jenny! Her business deserves the best of attention and reviews!

First time Buyer,
An enjoyable experience, bag was exactly as described complete with authentication.
Haven't stopped wearing it since.
Will definitely shop again..

Re-Luxry has an amazing range of beautiful, timeless and genuine bags ! I am so lucky that I finally have my ysl bag - such impeccable condition and very well kept. I now have a timeless piece with very high quality standards with the added bonus of being sustainable.

Customer service is definitely a plus: the team is amazing, very knowledgeable, very responsive and I felt like I had personalised treatment every step of the way.

Definitely looking forward for more purchases.

Bought a timeless staple as a gift and were very happy. Good purchase process, great range of bags and reasonable prices. Definitely buying again.

Great reply and wallet in excellent condition

Amazing seller. Items as described and authenticity guaranteed 💯. I will definitely be purchasing from items from Jenny

Love Reluxry so much! Jenny is a really great seller, ships fast and is true to her word with any item callouts, is always honest and sources the best items that everyone wants! Highly recommend Reluxry for high quality luxury finds- no need to worry about authenticity since she is Entrupy verified on any items upon request!

Amazing customer service, I love that they let you know everything about the bag you're buying. Fast delivery and I can't wait to buy more bags from them

Comprei uma mala da LV o customer service foi muito bom, a entrega rápida e a mala está em óptimas condições. Desde primeiro momento que entrei em contato com a equipa de Re-Luxry foi muito atenciosa porque não estava muito confiante se comprava a mala ou não usada mas senti logo confiança. Estou muito feliz com a minha compra, porque realmente a mala está exatamente como nas fotos que eles me enviaram. Obrigada

Fast shipping, the bag is in good condition, it was a good purchase. They will answer any questions and send photos. perfect

I recently had the pleasure of purchasing a bag from Re-Luxry, and I must say, it was an outstanding experience from start to finish.
From the moment I placed my order, their customer service team was incredibly responsive and helpful, addressing all my inquiries with professionalism and courtesy. Since I’ve started using the bag, I’ve received countless compliments and inquiries about its origin, and I’m thrilled to share my fantastic experience with Re-Luxry. I feel confident in recommending their service to anyone looking for a stylish, preloved designer bag with a conscience.

Overall, my journey with LE-RUXY has been nothing short of exceptional. I’m already looking forward to my next purchase with them.