We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The products I get from Real Foods are always great, whether it's my regular order or something special. In recent years their delivery has improved and is now equally great.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charg... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superb experience! Real Foods were very helpful to me, this being my first order from them. Goods were collected on the Friday and to my surprise the parcel was delivered on the following Monday mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fitness- en voedingsservice
  2. Online voedselbezorgdienst
  3. Apotheek
  4. Supermarkt

Informatie afkomstig van verschillende externe bronnen

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(4.832)

85 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best wholefood shop in uk

Excellent choice, brilliantly packed, fast delivery

15 augustus 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your wonderful review! We’re delighted to hear you were happy with your choice, our careful packaging, and the fast delivery. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Great products, great delivery!

The products I get from Real Foods are always great, whether it's my regular order or something special. In recent years their delivery has improved and is now equally great.

8 augustus 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your lovely feedback. We’re delighted to hear that you’ve been consistently happy with the quality of your Real Foods orders, and that you’ve noticed an improvement in our delivery service too.

We really appreciate your continued support and are so pleased to know we’re meeting your expectations. We look forward to delivering more great products to you!

Beoordeeld met 5 van de 5 sterren

Customer Service brilliant!

I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charge was to be £14.50. I challenged this, as it was extortionate, and to their credit, someone from Real Foods rang me and said they would see what they could do. A week later I received an e mail to say the normal delivery charge would apply, and I received the ordered goods promptly after I placed my order. This sort of Customer Service is rare nowadays and needs to be celebrated. They have been assured of my continued custom, however rarely it will be.

1 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for taking the time to leave such a thoughtful review. We're delighted we were able to find a fair solution for your delivery and that your order arrived promptly.

We know how frustrating it can be when delivery charges don't reflect the reality of your location, so we're pleased we could look into it and make things right. Providing personal customer service is something we genuinely value, and it's wonderful to hear that it made a difference to your experience.

Your kind words mean a great deal to our team, and we're very grateful for your continued support. We look forward to serving you again whenever you need us!

Beoordeeld met 5 van de 5 sterren

Superb experience

Superb experience! Real Foods were very helpful to me, this being my first order from them. Goods were collected on the Friday and to my surprise the parcel was delivered on the following Monday morning.
It was well packed and presented.
Thank you guys and gals, I will be a return customer.
Very Best

3 augustus 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your wonderful feedback.

We're delighted to hear that your first experience with Real Foods was such a positive one. It's great to know your order arrived promptly, was well packed, and met your expectations.

Your kind words mean a great deal to our team, and we're especially pleased to hear that you'll be returning. We truly appreciate your support and look forward to serving you again soon.

Thank you once again for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, well packaged and delivered on time with no damage.

1 augustus 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your lovely feedback! We’re delighted to hear you were happy with our service, packaging, and delivery. We really appreciate your support!

Beoordeeld met 4 van de 5 sterren

Glad I found Real Foods…

I am always pleased with my orders from Real foods, just had my recent order with some fresh ginger so fresh. Keep going real foods, we need you.

30 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with your orders and appreciate your continued support. Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Great selection of products and…

Great selection of products and environmentally friendly packaging

29 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for your wonderful review!

We're so pleased to hear you enjoyed our product selection and appreciated our environmentally friendly packaging.

We're committed to offering great products while making more sustainable choices wherever we can.

We truly appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Always quick and easy to order

Always quick and easy to order, well presented.
I’d recommend to anyone

20 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for your wonderful review!

We're delighted to hear that you find ordering quick and easy, and that you're pleased with how everything is presented.

Your recommendation means a great deal to us, and we truly appreciate your support.

We look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Great store

Always helpful staff, always delivered timely, if anything not available options are given. Good quality items - have been using for several years now

24 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for your kind review and for being a loyal customer over the years.

We're so pleased to hear that our team has been consistently helpful, deliveries have been reliable, and that you've been happy with the quality of our products.

We always aim to offer suitable alternatives whenever an item is unavailable, so it's great to know that's been appreciated.

Your continued support means a great deal to us, and we look forward to serving you for many more years to come!

Beoordeeld met 1 van de 5 sterren

Terrible delays to order

Terrible delays to order, ended up paying as much in postage as supplies!
Never again!

17 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

We're sorry to hear about your experience and understand how frustrating delays can be.

We always aim to dispatch orders as quickly as possible, and we're disappointed that we didn't meet your expectations this time.

We'd appreciate the opportunity to look into what happened and see if there's anything we can do to make things right.

Please get in touch with us directly with your order details. Thank you for your feedback—it helps us improve.

Beoordeeld met 5 van de 5 sterren

Real Good Service from Real Foods

It was easy to find things I wanted on the website and then to complete the order. Real Foods kept me updated as they waited for stock of one item and then during the shipping process and then voila! the order had arrived before I knew it. Everything was well packed to avoid damage to anything and I was very happy!

15 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your wonderful review!

We're delighted to hear that you found our website easy to use and that you were happy with the communication throughout your order.

We always aim to keep our customers informed, especially when we're waiting for stock, so it's great to know you appreciated the updates.

We're also pleased your order arrived quickly and that everything was packed securely.

Thank you for choosing Real Foods. We look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Great range of foods snd reliably good…

Great range of foods and reliably good service

12 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for your wonderful review!

We're so pleased to hear you enjoy our wide range of food and that you've consistently experienced great service.

We really appreciate your support and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

First class customer service 10/10

First class customer service 10/10

14 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your fantastic review!

We're delighted to hear you had a first-class experience with our customer service. Your kind words and 10/10 rating mean a great deal to our team.

We really appreciate your support and look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Great shop

Great shop, fantastic products and quick delivery. We have been buying from Real Foods for a few years and have never had any issues.

8 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your wonderful review!

We're delighted to hear you've been shopping with Real Foods for several years and that you've consistently had a great experience with our products and delivery.

Your continued support means a great deal to us, and we look forward to serving you for many more years to come.

Thanks again for taking the time to share your feedback!

Beoordeeld met 5 van de 5 sterren

They're the best

They're the best. Have been with them for years and often recommend them to friends and clients. Fresh produce, reasonably priced, good stock, friendly and prompt service. Thank you.

25 juni 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your wonderful review and for your continued support over the years.

It means a lot to us that you not only choose to shop with us but also recommend us to your friends and clients.

We're delighted to hear you enjoy our fresh produce, fair prices, and friendly service.

We truly appreciate your kind words and look forward to serving you for many more years to come!

Beoordeeld met 5 van de 5 sterren

Support independent retailers, not big corporations!

Great service, very competitive prices, and fast delivery. What's not to like? Highly recommend.

2 juli 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your fantastic review and for supporting independent retailers—it really does make a difference.

We're thrilled to hear you were happy with our service, competitive prices, and fast delivery.

Your recommendation means a great deal to our team, and we look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Reliable company

The website is extensive with products you don’t see elsewhere as well as familiar items. The communication is good not repetitive or overwhelming & delivery is prompt. The regular bulk items I buy are exceptional value.

30 juni 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you so much for your wonderful review!

We're delighted to hear you've enjoyed both our unique product range and the great value of our regular bulk items. It's also fantastic to know our communication strikes the right balance and that your orders arrive promptly.

We really appreciate your support and look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

bigger discounts

I like the fact that I get bigger discounts per kg the more I buy. Also the service was quick, with delivery just a couple of date

29 juni 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you for your fantastic review!

We're delighted to hear you enjoyed our bulk discount pricing and found great value in buying more. It's also wonderful to know your order arrived quickly.

We really appreciate your support and look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Real Foods

Excellent range of goods quick delivery well packaged

26 juni 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you very much for your kind feedback — we’re delighted to hear you’re happy with our range, delivery, and packaging, and we really appreciate your support.

Beoordeeld met 4 van de 5 sterren

Good produce

Good produce, delivered on time and fair prices for the quality of the food. Only criticism is packaging is weak; one bag of flour burst at the bottom of the box. The box was very heavy and the deliverer had problems getting it over the doorstep. We had to push it over the laminate floor into the kitchen to unwrap as my husband and I could not carry it. Could the goods be packed in two smaller boxes?

25 juni 2026
Review zonder uitnodiging
Logo Real Foods

Antwoord van Real Foods

Thank you very much for your lovely feedback — we really appreciate it and will happily pass your helpful comments on to our packing team for consideration.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer