Real OEM Parts Reviews 

37
TrustScore 2 uit 5

2,1

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Beoordeeld met 1 van de 5 sterren

Avoid at any cost. It’s a bunch of liars and scammers. You will never receive the part what you pay for and NEVER get any refund. Very RUDE and unprofessional person from “customer service” on the pho... Toon meer

Beoordeeld met 1 van de 5 sterren

Extremely irresponsible. Claiming to deliver across Europe within 3 days, in fact can't ship within 3 weeks. 😄 Until you write a guy in support (and remind him 3 times), you won't get any update... Toon meer

Beoordeeld met 4 van de 5 sterren

Great selection of items and easy to order. Cost and shipping were both excellent, and quality part delivered. Communication could be better - emailed to check if item dispatched and no reply, a... Toon meer

Beoordeeld met 1 van de 5 sterren

2 weeks after ordering a brake light for a VW transporter I had to email for an update on its whereabouts. Was told it hadn't been shipped at all and another one was been sent in its place. Another 2... Toon meer

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2,1

Slecht

TrustScore 2 uit 5

37 reviews

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2,1

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(37)

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Beoordeeld met 1 van de 5 sterren

SCAMMERS- Avoid at any cost

Avoid at any cost. It’s a bunch of liars and scammers. You will never receive the part what you pay for and NEVER get any refund. Very RUDE and unprofessional person from “customer service” on the phone. Don’t trust them and AVOID. SCAMMERS - SCAMMERS - SCAMMERS

9 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely irresponsible

Extremely irresponsible. Claiming to deliver across Europe within 3 days, in fact can't ship within 3 weeks. 😄

Until you write a guy in support (and remind him 3 times), you won't get any updates since he has no sense of urgency.

Gut refunded in 3 weeks, 100% not recommend - they will waste your time

11 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No comms

No confirmation of receipt of payment/ shipping

No reply to email asking if item has shipped

Still have no idea if item has shipped or not.

Been over 2 weeks now only thing i know is they have my money. And part was out of stock when the website said it was in stock

8 april 2023
Beoordeeld met 4 van de 5 sterren

Good selection and easy ordering

Great selection of items and easy to order. Cost and shipping were both excellent, and quality part delivered.
Communication could be better - emailed to check if item dispatched and no reply, although parcel arrived 5 days later.
Easy payment.
Would use again if needed a part as website easy to use, ordering simple and price good.

1 april 2023
Beoordeeld met 1 van de 5 sterren

I ordered a part from them almost 2…

I ordered a part from them almost 2 weeks ago now.
The order was placed and paid for however I received no order number or email of confirmation.
I took a screenshot of it and my PayPal receipt proves everything.
After 10 days of this I tried to call the number on the sight which when I clicked on it it let me to a 1800 number.
I wrote the actual number down and called it and spoke to someone that told me they were waiting on it to come from their supplier in Turkey.
He checked on the system and it turned out it was on a shelf there all along.
I was assured it was being sent straight away but still no word of dispatch or sign of the part.
The whole service seems very poor in general,

28 januari 2023
Logo Real OEM Parts

Antwoord van Real OEM Parts

We experienced some delays because of the cyber attack against Royal Mail. Unfortunately, they didn't accept any international orders. We tried to explain this to our customers, and besides, we had a warning on our website; however, some of them didn't have time to wait. 
We refunded any transactions that were requested.
We are very sorry about the delay you have experienced.

Beoordeeld met 2 van de 5 sterren

Wrong shipment and no email response

The traceability of the package did not arrive, I tried to contact them but they did not respond to the emails.
When the package arrived after weeks, the detail I received was different from the photo on the website and also the code was different from the one on the website, so they sent me the wrong item.

7 februari 2023
Logo Real OEM Parts

Antwoord van Real OEM Parts

We experienced some delays because of the cyber attack against Royal Mail. Unfortunately, they didn't accept any international orders. We tried to explain this to our customers, and besides, we had a warning on our website; however, some of them didn't have time to wait. 
We refunded any transactions that were requested.
We are very sorry about the delay you have experienced.

Beoordeeld met 1 van de 5 sterren

they said fast shipping etc and it 10…

they said fast shipping etc and it 10 days to actually ship the part

25 januari 2023
Logo Real OEM Parts

Antwoord van Real OEM Parts

We experienced some delays because of the cyber attack against Royal Mail. Unfortunately, they didn't accept any international orders. We tried to explain this to our customers, and besides, we had a warning on our website; however, some of them didn't have time to wait. 
We refunded any transactions that were requested.
We are very sorry about the delay you have experienced.

Beoordeeld met 5 van de 5 sterren

Overall this company was good tbh

Overall this company was good tbh, ive seen & read the negative reviews but i thought i would give realoem parts a go as prices were better than most , i will admit that the part took awhile to arrive but which annoyed me a little but when it arrived it was the part i ordered & it was a top oem brand & new , packaged well so very happy with it, communication was good when i inquired about dispatch etc, they replied quick too , was polite & helpful . So basically only issue was delivery time but ill let that slide as the part i recieved was half the price of the main dealer price & like i said top notch brand .
Thanks for your service realoem parts & ill look forward to my next purchase when i need a part .

17 januari 2023
Beoordeeld met 5 van de 5 sterren

Alles super gelaufen

Alles super gelaufen. Gerne wieder. Ist ein seriöser Anbieter. Bei Lieferungen nach Deutschland ist nur zu bedenken, dass man eine Zoll Nr. benötigt. Also +19 MwSt. und ca.15% Zoll je nach Ware.

18 mei 2022
Beoordeeld met 1 van de 5 sterren

Very bad service

4 weeks ago I did order part for my Audi. Was told that it shoul arrive in 5 days. I am still waiting for my order. Do you think that this is a good experience. I will be lucky if I will get it at all.

26 augustus 2022

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