Recool Hair Reviews 

The Customer service was absolutely great! They responded back to all of my concerns very quickly! I will definitely order from them again. I will be telling all of my friends.

First of all, I love the texture of this hair. It looks so natural. It is a little bit thin but the body is so great. The price was reasonable and the shipping was quick. The only reason I didn't rate a 5 is because of the shedding. Otherwise, I love.

I ordered a reddish brown wig and it took about an extra week for it to be customized and im so happy they took their time because it was SO WORTH ITTT!!!! THE UNIT IS SOFT LONG AND THE LACE EATTTSSSS!!! The color is legit beautiful it looks exactly like the models. I will be buying from them again. If you thinking recool just do it girl!

I ,must say I was def skeptical. Their customer sevice on my first return was immediate and courteous. I will keep trying until im happy with my choice. The hair was everything. Soft texture and accurate.

The hair quality is amazing i love it
The customer service is fantastic they are nice
So 10/10

Good quality hair, perfect density

The wig is nice and I love it

DO NOT BUY FROM THIS COMPANY ! This is my first and last time! I have had the worst experience i bought a gluless drawstring silky straight 250 density wig the wig was nice but wasn't 250 density which is why i wanted to return it. I used the number they have for "what's app" I asked for the address and they kept insisting that I keep the wig or gift it to a friend and offered a discount on my next purchase I declined. When I finally got the address they seen I wrote a review on trustpilot and wanted me to delete my review i returned the wig Jan 7 it is now the 24 of January I have no wig or my money back. I will never buy from this company again BEWARE OF RECOOL HAIR!!!!!

The quality of the wig is so good and the company always replies to emails on time whether it be queries or follow ups on the delivery of the package. I definitely recommend Recool Hair.

I am big on customer service and professionalism, and this company is top tier in both areas! Every time I have ordered a wig from them, they communicate with me via text message. Whenever I need my order expedited, they ensure that the delivery courier rush my order. The quality of their hair is always, always AMAZING!!! I get a lot of compliments and I refer women to this company’s website.

5/1/2026

Edit: I’m now being told that if I don’t add my personal details, my review will be taken down. I’ve now added my details. It’s clear Recool contacted Trust Pilot to try and silence me but your plan will NOT WORK. In addition, when you were providing me with horrible customer service, I went to social media to complain and you BLOCKED me on TikTok! 🤣 shows how much of a scam company you are. Your address says America but you wanted me to pay for a return to China. You also claim to provide human hair but the evidence you provided to my bank said synthetic.
I regret spending £1 with this company.

Initial review:
Absolute scammers. They sent me a wig which smelt like rotten fish. It was also completely different from the pictures. I ended up having to go through my bank to get a refund. Don’t buy from them!!

I got my hair from Relcool, and let me just say this hair is absolutely amazing! It’s 100% human hair, and the texture feels so soft and silky…I’m honestly obsessed! It’s so beautiful that I literally don’t even want to take it off I feel like sleeping in it…This is hands down the first wig I’ve ever bought that truly feels this natural and luxurious…Recool really outdid themselves this hair is giving everything it’s supposed to give I love it so, so much! 💕✨🔥🫂

I FINALLY FOUND A WIG, THAT LAYS JUST RIGHT! BEAUTIFUL HAIR BEAUTIFUL ME ❤️

The hair is beautiful and very soft. Without a doubt my favourite hair so far.

Service was great, my hair came on time.
Hair is soft and true to length. Love everything about my new wig. Thanks to recool hair

I have ordered 3 units from this company 2 I have and 1 is on thee way 🤭. The quality of these wigs is impeccable honestly beautiful. If you like your hair to be full,voluminous,high quality, without shedding or tangling then this company is for you.

The ordering process is easy the prices amazing especially with promo codes which you can find everywhere. Shipping is always fast.and most importantly this company's communication is on point. I recently had an issue with klarna smh. Let's not go there about them smh. But they stayed in constant communication with me and I appreciated that very much.

Being charged for something then being told said item and order failed isn't a good feeling at all. They contacted me back so fast. On a Sunday. Which I couldn't believe. And stayed in contact until the issue was resolved which in total took 1 day. 👏🏼LOVE♡♡♡♡

Then to read they've been around since 98. I can totally see why. All in all. If your thinking about buying one or even 3 🤭 just try them. You won't be disappointed.

Recool is very trustworthy. They've kept their word on delivery time and on the quality of the product. I will highly recommend purchasing. That's not all. The number that they use to update you is actually a lovely agent. Very professional. Very polite. Excellent service. I highly recommend this company.

I bought a wig and decided to return it. The process went smoothly, and I received my refund quickly. They also offered me a credit for the inconvenience. I recommend this company because they prioritize customer satisfaction.

Product came on time, is very beautiful and customer support was very helpful with any queries I had!

I only buy my wigs from Recool Hair. So many different styles, top notch hair quality.. long lasting hair and to top it off, reasonably priced. Thank you Recool Hair.