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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

So I can’t speak to if this does anything to regrow hair but this is by far the best shampoo I’ve used. My hair just feels better with this, better than any other Ive ever used. Also lovely customer... Toon meer

Beoordeeld met 5 van de 5 sterren

Great customer service, Carol promptly replied to my query and enjoy using the products. It gives me more confidence knowing that I have a routine with the products at regrows. Will definitely order t... Toon meer

Beoordeeld met 5 van de 5 sterren

Really impressed with the Thickening Shampoo! ⭐⭐⭐⭐⭐ I’ve been really enjoying the Regrowz Thickening Shampoo. It leaves my hair feeling clean, soft and noticeably fuller without feeling heavy or... Toon meer

Beoordeeld met 2 van de 5 sterren

Honestly I'd like to say how I found the product but I havent received ANY feedback regarding my order after numerous requests on their Facebook page. So if it starts off this bad, God only knows wha... Toon meer

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Regrowz is based on a hair loss remedy that has been passed down through many generations. The product uses 100% naturally-derived ingredients, including coconut oil and various herbs and plant extracts.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

244 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(244)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

AVOID!!

Ordered 8th December had email confirmation to say confirmed delivery was 1-2 working days. Still not received by the 14th so emailed for an update ,had a reply from Carol stating there was a shortage and it actually wasn't in stock. However they were expecting some and delivery by 3rd Jan. Asked for a refund and have had no reply. First and last time ordering with this company.

8 december 2023
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hello Melaine Williams,

We sincerely apologize for the inconvenience you've experienced with your recent order. We understand how frustrating delays and stock shortages can be, and we genuinely regret any disappointment this has caused.

To assist you promptly, please provide us with your order ID by emailing customersupport@regrowz.com. Our team is committed to resolving this issue for you and ensuring your satisfaction. We appreciate your understanding and look forward to rectifying this situation.

Best regards,

REGROWZ Customer Support

Beoordeeld met 1 van de 5 sterren

I paid for the shampoo and conditioner…

I paid for the shampoo and conditioner and have not received it nor have I received any email communications following up to my queries. I phoned and talked to a nice woman who took my information and relayed someone would be contacting me...I doubt it.

18 november 2023
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hello Catherine Radloff,

We sincerely apologize for the inconvenience you've experienced with your recent order of our shampoo and conditioner. We understand how frustrating it must be to not receive your products and encounter issues with communication.

Please accept our sincere apologies for any lapses in our service. To rectify this situation promptly, we kindly request that you forward your order details to customersupport@regrowz.com. Our team will prioritize your case and investigate the matter thoroughly. Rest assured, we are committed to resolving this issue and ensuring your satisfaction.

Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns.

REGROWZ Customer Support

Beoordeeld met 1 van de 5 sterren

Shampoo has not arrived and no replies…

Shampoo has not arrived and no replies to emails or calls. They took my money but I have nothing to show for it. By looking at the reviews on here I’m actually glad I haven’t received it. Phew!!!!!

5 november 2023
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hi Joe. We reached out to you via email yesterday regarding your recent orders, and it appears that the shipping address provided does not include an apartment number. As a result, your package has been returned to us. We kindly request that you review and update your shipping details, including the apartment number, so we can ensure the successful delivery of your order.

Thank you for your attention to this matter, and please feel free to respond to the email thread with the necessary information.

Beoordeeld met 1 van de 5 sterren

Terrible product

Terrible product. Bought the shampoo and hair is falling out rapidly after 3 uses.
They are dishonest about reviews on their website they claim they have 132 reviews averaging at 4.9 stars however you’ll get the true story on here

21 oktober 2023
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hi, Thank you for contacting us and bringing your concerns to our attention. We are deeply sorry to hear about your negative experience with our shampoo and the issues you have encountered with your hair. We would like to investigate this matter further to understand the cause of your experience. Please contact us on our email customersupport@regrowz.com so we can further assist you. Best Regards, Regrowz Team

Beoordeeld met 1 van de 5 sterren

Awful

Been using both shampoo & conditioner for 5 days and it’s pulled my hair out. In the shower it drys your hair out so much, makes your hair feel like straw and trying to wash the product out ends up pulling your hair out because of how dry it is. Does not leave it feeling silky, smooth or voluminous. Made my hair fall, worse.
It’s an awful product.

10 september 2023
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hi, Thank you for reaching out to us. We sincerely apologize for the negative experience you had with our shampoo and conditioner, and the issues it caused with your hair. We are committed to understanding the cause of this experience and would like to investigate further. Your feedback is important to us, and we appreciate your patience as we work towards a resolution. Please contact us on our email customersupport@regrowz.com so we can further assist you. Best Regards, Regrowz Team

Beoordeeld met 1 van de 5 sterren

Really wanted to Love it

I finally received the thickening shampoo and conditioner. The shipping was late but I was hoping the product would be worth the wait. It is awful. It feels like I am washing my hair with rubber cement. The conditioner is worse than that. My hair is stiff and falling out. Would not recommend to anyone

6 september 2023
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hi Jacey Moeller,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, and we're sorry to hear that you've had a less than satisfactory experience with our shampoo and conditioner.

We understand your concerns regarding the consistency of the Volume Conditioner, particularly in colder weather. It's true that coconut oil, a key ingredient in the conditioner, can solidify in lower temperatures. We apologize for any inconvenience this may have caused.

To help resolve this issue, we recommend submerging the Volume Conditioner bottle in warm water before use. This should help soften the product and make it easier to spread through your hair. We hope you'll give it another try with this method, and we're here to assist you with any further questions or concerns you may have.

Once again, we apologize for any disappointment you've experienced, and we appreciate your patience and feedback.

REGROWZ Customer Support Team

Beoordeeld met 4 van de 5 sterren

Three months in…

It been three months and I’m starting to see results. While I'm not seeing any any new hairs grow I'm not seeing any hair fall either. The areas that looked thin now look(key word:look) fuller and healthier. If your at at your early stages of hair loss I recommend this product any day over rogaine.

29 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I can not as yet comment on the product I purchased as I've only just received it ( very well packaged & looks premium )
After contacting customer service due to my order not arriving ( Royal mails fault ) l was sent a very polite & helpful email ( shout-out to Carol ) who sent out a replacement order which arrived the next day & also asked to keep the original order which eventually arrived as well. I'm now hoping the product is as good as the customer service !!

17 augustus 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Poor package

Poor package but good communication.

10 augustus 2023
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hi Nika,

We're sorry to hear about the inconvenience you've experienced with your package and the quality of the item received. We sincerely apologize for any disappointment this may have caused. We're committed to making things right for you. Please reach out to our customer support team at customersupport@regrowz.com, and we will ensure a replacement is sent your way. Your satisfaction is important to us, and we appreciate your understanding.

REGROWZ Customer Support Team

Beoordeeld met 1 van de 5 sterren

Late delivery

Late delivery. No customer service. No delivery tracking

31 juli 2023
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Dear Jamie,

We apologize for the inconvenience you experienced with your recent order. Your feedback is essential to us, and we want to ensure that we address your concerns promptly.

To help us investigate and resolve the issues you encountered with late delivery, lack of customer service, and the absence of delivery tracking, we kindly request that you send an email to our dedicated customer support team at customersupport@regrowz.com. Please include your order number in the email so that we can locate your order quickly and provide you with the necessary assistance.

Once again, we apologize for any inconvenience caused and assure you that we are committed to improving our services. Your satisfaction is our top priority, and we will do our best to rectify the situation.

Thank you for your understanding, and we look forward to resolving this matter for you.

Kind Regards,
Regrowz customer support.

Beoordeeld met 4 van de 5 sterren

I’ve been using the thickening shampoo…

I’ve been using the thickening shampoo and conditioner for a few months! I’m really not seeing that much of a difference guys? However as I have 3 of each still to use, I’ll continue to use, hopefully a positive result 👍🏻

22 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Been almost a week and still haven’t…

Been almost a week and still haven’t shipped my order, not replying to emails either

26 oktober 2022
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hello X6 Goat, we would like to sincerely apologies for the issue you've encountered.

Can you please give us your Order ID via emailing customersupport@regrowz.com, give us a call to +44 (0)161 711 0111 or send us a message to our WhatsApp, https://wa.link/u10t4n so that we can get you an update on your order?

Best regards,
The Regrowz Team.

Beoordeeld met 1 van de 5 sterren

I had to open a PayPal case just so…

I had to open a PayPal case just so they would send my order.

DO NOT ORDER

14 oktober 2022
Review zonder uitnodiging
Logo Regrowz

Antwoord van Regrowz

Hello Thomas, we would like to sincerely apologies for the issue you've encountered.

Can you please give us your Order ID via emailing customersupport@regrowz.com, give us a call to +44 (0)161 711 0111 or send us a message to our WhatsApp, https://wa.link/u10t4n so that we can follow up on your order?

Best regards,
The Regrowz Team.

Beoordeeld met 5 van de 5 sterren

EXCELLENT PRODUCTS AND CUSTOMER SERVICE. I started using Regrowz stimulant and…

I started using Regrowz stimulant and serum just over three months ago. I’m very pleased with the results as I can no longer see my scalp after styling and the regrowth hair is very strong. I have also started using the shampoo and conditioner. Again, extremely pleased as other similar products used in the past have only made my hair heavy and could only use weekly whereas I use Regrowz S&C all the time. I had to contact their customer services on another issue and it was dealt with very quickly and efficiently.

19 september 2022
Review zonder uitnodiging

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