Early termination approved - THEN DENIED
Due to COVID and the resulting loss of staff, we requested to get out of our annual lease 3 months early. it was initially approved and we made arrangements to immediately vacate the space. At the last minute, we were informed that the request was denied. We were forced to pay even though we vacated the space.
Antwoord van Regus - Minnesota, Lake Elmo - Lake Elmo
Hello Tim,
We are sorry to learn of your current circumstances.
Your local team understood that you wished to end your commitment due to your business challenges. It is very important to highlight that they offered to seek early termination for you but it was not possible; your agreement is binding document and cannot be amended. No approval was given.
My team has contacted you now to assist you directly. We hope that your business recovers soon.
Best,
Michelle Spire
Assistant Global Customer Service at Regus
