My son is 6ft 3, as broad as he is talland carries some extra weight. His old bed creaked and complained and he was never properly supported even with the good firm mattress The dark grey 'in... Toon meer
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Seamless ordering and delivery service. Very impressed with the quality of the triple bunk bed I ordered - really super solid which is exactly what I wanted. Only one slight suggestion for improvement... Toon meer
Bedrijf heeft geantwoord
A lot of companies chat s**t about the performance of their products. I bought a bed from you in 2018, and I kid you not, this bed is still going strong. At my heaviest, I weighed 18 stone a... Toon meer
Bedrijf heeft geantwoord
This was the second purchase we made with Reinforced Beds and cannot rate them highly enough.Good customer service.Great quality items despatched in a good time and no issues at all with delivery.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Reinforced Beds
Geschreven door het bedrijf
Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.
Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.
Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.
As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.
Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.
Why Reinforced Beds?
Geschreven door het bedrijf
- Strength You Can Sleep On
- Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
- Express Delivery
- We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
- Assembly Services
- We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
- Competitive Pricing
- While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!
Unique Heavy Duty Guarantee
Up to 10 Years
At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.
Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.Contactgegevens
Westholme Nursery, 65 Station Road North, PE34 4HB, Walpole Cross Keys, Verenigd Koninkrijk
- 01553615665
- sales@reinforcedbeds.co.uk
- reinforcedbeds.co.uk
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4,5
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Awful slimy salespeople
17 april 2025
Review zonder uitnodiging
Antwoord van Reinforced Beds
We are really sorry to see this feedback. This certainly isn’t the experience we aim to provide.
As we are unable to identify your order from this review, we would really appreciate the opportunity to look into this further and understand what may have gone wrong. Please feel free to contact our team directly with your details and we will do everything we can to assist and put things right.
Installation of bed…
The guys that came and set up the bed were polite, friendly and very professional would highly recommend this service
2 april 2026
Antwoord van Reinforced Beds
Thank you for your kind feedback, it is greatly appreciated! We are really pleased to hear everything went smoothly on the day and that the service met expectations. Your recommendation means a lot to the team!😊
Antwoord van Reinforced Beds
Thank you for taking the time to share your feedback, it really means a lot to the team! We are pleased everything went smoothly for you and hope you enjoy your new bed for years to come!😊
You want quality the get your bed at reinforced beds
Over the moon with my new bed and mattress.
Really good quality brilliant strong, which is what I needed as im disabled.and the mattress is amazing I got the brick which is really thick but super comfy well worth the wait just wish I went size up.but the company was lovely kept me updated on my order so thankyou so much
30 maart 2026
Antwoord van Reinforced Beds
Thank you so much for your kind feedback, it really means a lot to us! We are so pleased to hear that the bed and mattress are working well for you and providing the support you need. It is also great to know our team kept you updated throughout the process. We truly appreciate your support and hope you continue to enjoy it for many years to come!😊
Excellent product!
Excellent product. As described. Good communications and excellent delivery team. Thank you!
30 maart 2026
Antwoord van Reinforced Beds
Thank you for your feedback, we really appreciate it! We are pleased to hear everything went smoothly from order through to delivery, and that our team kept you well informed along the way. We hope to assist you again in the future!😊
Great double bed
Great double bed! Exactly what we were hoping it would be. Delivery within time frame notified, all well packaged, straightforward assembly. Seems very robust. Thank you, Reinforced Bed Company!
30 maart 2026
Antwoord van Reinforced Beds
Thank you for taking the time to leave your feedback! We are really pleased to hear everything came together smoothly, from delivery through to setup. It is great to know it has met your expectations and feels solid in use. We appreciate your support and hope to help again in the future 😊
Abysmal Customer Service & Sales Tactics
I recently tried to purchase a Langham HD Triple Bunk Bed in Oak from this company at £499.00. Their website clearly stated “FREE UK DELIVERY”. I went through the ordering process and at the checkout the delivery showed £30.00. I could not remove it so I contacted the company via online chat. I explained the situation that they had advertised free delivery but were not offering it at the checkout. I asked them as a gesture of goodwill to remove the delivery charge as I had clearly been mislead by their website. They refused my request and changed the website to “Premium 2 Man Couriers” as we chatted. When I asked why they would not honour what their website offered their reply was “We do not do free delivery” I had already checked on Amazon and the same company was selling the exact same product for exactly the same price but with FREE DELIVERY! When I pointed this out to them whilst on chat, at first they denied that it was the same price and then in real time, they changed the Amazon listing price to £509.00 for this item in Oak. Fortunately, I had placed my order for this item on Amazon BEFORE their sudden price increase. I expressed my disappointment in the way that they dealt with this matter, but they were not interested in doing the right thing for the customer.
Unfortunately when the item arrived from Amazon they had described the wooden slats as “HEAVY-DUTY 29MM WOODEN SLATS – Equipped with extra-thick 29mm solid wooden slats” but the slats thickness that I measured with a Vernier Caliper were between 19.81mm and 22mm and they were made out of plywood and NOT solid wood. I complained and asked them to supply the slats that they had advertised but they refused simply stating “the slats that you have received are fit for purpose” I said that was not the point as I had bought this item based on the slats being 29mm thick and had received slats two thirds of that thickness. A full refund was offered if I dismantled the bed, carried it down 2 flights of stairs and sent it back in their original packaging. I was not going to be put to this trouble so I asked them to offer me a “good will” gesture of a partial refund to compensate me for what I paid for but did not receive. At first they refused but when Amazon got involved they eventually sent me a derisory refund of £15.00. I advised that I was not at all satisfied with this refund on a £499.00 item, but as before they were not interested. I decided to stop wasting any more of my life with this atrocious company but wanted to share my full and honest experience with others, so that if you decide to trade with them, you have been forewarned. I would strongly advise against it.
5 maart 2026
Review zonder uitnodiging
Antwoord van Reinforced Beds
We take feedback seriously, but we do need to correct a number of points in your review as it does not accurately reflect the situation.
Firstly, regarding delivery. We do not offer free delivery on large items such as triple bunk beds that require a 2-man delivery service. This is clearly stated on our website. The £30 charge you saw at checkout is for a specialist room-of-choice delivery service, not a standard parcel delivery.
At the time of your enquiry, we had recently updated our smaller item delivery from free to £7.50 for 1-man courier services, and our team were in the process of updating wording across the site. This is why you may have briefly seen conflicting messaging. However, your order would not have qualified for free delivery in any case due to the size and handling requirements of the product.
In relation to Amazon, the pricing structure is different. Delivery is built into the product price, which is why it appears as “free delivery.” This is standard practice across marketplaces and not a like-for-like comparison with direct website pricing.
Regarding the slats, the product you received is manufactured to our specifications and is tested for strength and durability. The bed is designed to be robust and fit for purpose, which is the key requirement. The difference you are referring to does not affect the structural integrity or performance of the bed.
You were offered a full return and refund, which is the correct and fair resolution when a customer is not satisfied with a product. As a gesture of goodwill, and following Amazon’s involvement, a partial refund of £15 was issued, which you accepted. This is in line with the nature of the concern raised.
We do not accept that we have misled you, nor that the product is unsuitable. We fulfilled the order correctly and offered appropriate resolutions throughout.
Antwoord van Reinforced Beds
Thank you for your feedback, we really appreciate you taking the time to share it! We are pleased to hear you are happy with your purchase and that it has met your expectations. We hope it continues to serve you well 😊
Lovely sturdy bed
5 maart 2026
Antwoord van Reinforced Beds
Thank you for your feedback, we really appreciate it! We are pleased to hear you are happy with the build quality and that it meets your expectations. We hope you enjoy it for many years to come!😊
Excellent product -high quality and looks very smart
Excellent product - exactly what we were looking for. The bed was easy to assemble and looks very smart - very happy.
17 maart 2026
Antwoord van Reinforced Beds
Thank you for taking the time to leave your feedback! We are really pleased to hear everything met your expectations and that the setup was straightforward. We appreciate your support and hope to help again in the future 😊
You will need the topper!
The service from this provider was rather odd, with little direct communication.
The bed was sold with an option to purchase a bed topper, which should have tipped me off to how firm the mattress was! A brick is the right description, and a topper is definitely needed.
The mattress is very solid and well made and good value for money.
3 maart 2026
Antwoord van Reinforced Beds
Thank you for your feedback, we really appreciate it. It’s great to hear you are happy with the build quality and value.
Our firmer mattresses are designed for strong support, which can feel quite solid depending on preference. A topper can be a good way to adjust the comfort level if needed. If you need any help at all, feel free to reach out.
Only got half a bed
Order was shipped in 2 boxes. One box was delivered and the other never arrived. It's been 10 days since the purchase.
19 maart 2026
Antwoord van Reinforced Beds
Thank you for your review, and we are sorry to hear about your experience.
We hadn’t been made aware of this at the time, as we didn’t receive any contact regarding the missing box. Had we known, we would have been able to step in and resolve this much sooner for you. That said, we can see the courier has now located the second box and it is out for delivery today.
Apologies again for the inconvenience caused, and if there’s anything further you need, please don’t hesitate to get in touch.
Very strong and easy to build
20 maart 2026
Antwoord van Reinforced Beds
Thank you for your review! It is great to hear you found the bed solid and straightforward to assemble, that’s exactly what we aim for. If you need anything else down the line, just let us know and we will be happy to assist 😊
Excellent service
13 maart 2026
Antwoord van Reinforced Beds
Thank you for your feedback, we really appreciate it! We are glad everything went smoothly and that you were happy with the service. If there’s anything you need in the future, we’d be more than happy to help!😊
The whole process was easy from…
The whole process was easy from navigating the website to finding the relevant information to support our final choice of bed.
The delivery team were great.
20 februari 2026
Antwoord van Reinforced Beds
Thank you for taking the time to leave your feedback, it’s really appreciated. We are pleased everything ran smoothly from start to finish and that the delivery went well. It’s great to know the overall experience met expectations. If you ever need anything in the future, we are always here to help 😊
The bed was fine but.
Problems with the under bed storage units.
The threads on the base frame castor attachment bushes were very tight, to the extent it was almost impossible to fully insert the castor. Consequently he spanner which was supplied to attach the castors was useless.
The bed was fine.
10 maart 2026
Antwoord van Reinforced Beds
Thank you for your feedback, we really appreciate you taking the time to share your experience.
We are glad to hear you are happy with the bed itself, but we are sorry that fitting the castors proved difficult. Your comments about the fixings and supplied tools have been noted, as this is something we can review with our team to improve the overall experience.
If you still need any assistance with the castors or would like us to send any guidance, please don’t hesitate to get in touch, we are always happy to help!
Purchased "The Brick with pillow top"…
Purchased "The Brick with pillow top" ordering, updates, delivery all very easy, simple, no hassle and professional.
The mattress is honestly a dream. I'm 43 this year and always been a big lad. Doesn't seem to matter if you buy a cheap mattress from Argos, an expensive one from the big retailers, or even a mid range brand from an independent. They have all been rubbish. Easy to crush sat on the edge of the bed, dipping in the middle with zero support, springs not actually doing anything or indeed the usual rubbish pedalled about memory foam being an alternative.
I saw an advert on Facebook from another "handmade British mattress company " I contacted them and had a swift reply "We can't offer you any of our products suitable for a heavier guy, but we know who can. Give Reinforced Beds a try here is a link"
With that useful and honest interaction I thought, fair play, couldn't help me, didn't want to get a sale and screw me, he's given me hope and direction. I followed the link to the brick, read all the reviews but went for the pillow top for a bit of extra comfort in the hope I can't feel springs sticking in my back or sides.
Honestly, not disappointed. Very happy. Very comfortable and stable, supportive and I feel I can sleep well again for the first time since I was little.
I can't stress how important for your health sleep is. Lack of sleep has serious knock on effects to your daily life and mental health. Waking up rested and fresh should be a given not a luxury. If you're at the end of your tether with your mattress this could well be the answer to your problems.
Thank you Reinforced Beds for allowing me to finally sleep in comfort without breaking the bank.
6 maart 2026
Antwoord van Reinforced Beds
Thank you so much for taking the time to share such a detailed review, it really means a lot to us!
We are especially pleased to hear that the mattress is providing the support and comfort you have been looking for. It’s exactly what The Brick range is designed to deliver, particularly for those who have struggled to find something that genuinely holds up over time.
It is also great to hear about your journey to finding us, that kind of honest recommendation speaks volumes, and we are glad it led you in the right direction. Wishing you many more nights of proper, restful sleep ahead!😊
Very long delay in delivery which was…
Very long delay in delivery which was not stated on the website at time of purchase. Being told it was being delivered one week, then being told a further delay by an additional week. In total waiting 4 weeks for the mattress.
Mattress arrived and was extremely uncomfortable for the user. No option of return, partial refund or any offers. Cost over £600. Very disappointed.
6 maart 2026
Antwoord van Reinforced Beds
Thank you for your feedback, and we are very sorry to hear about your experience.
Firstly, please accept our apologies for the delay in delivery. Unfortunately, this was due to unforeseen delays with the manufacturer, which were outside of our control. We completely understand how frustrating it is to be given revised delivery timeframes, and we sincerely apologise for the inconvenience caused.
We are also sorry to hear that the mattress has not met your comfort expectations. The anti-vandal mattress you purchased is specifically designed to be firmer than standard mattresses, as it is built to withstand more demanding and challenging environments. This construction can feel noticeably different compared to a typical domestic mattress.
In terms of returns, once a mattress has been opened and used, we are unable to accept it back due to hygiene regulations. This is outlined within our returns policy on the website.
We do appreciate your feedback, as it helps us improve both our communication and product guidance moving forward.
Mattress
The mattress looks good only just opened it got to leave for 3 days before putting on bed looks good.
6 maart 2026
Antwoord van Reinforced Beds
Thank you for your feedback! We hope you are pleased with the comfort once it’s in use, but if you have any questions in the meantime, please don’t hesitate to get in touch 😊
I got the mattress we needed
I got the mattress we needed. Good Quality waterproof double size. Arrived on time no problems.
We got VAT off. Filled the form online and the proof. Easy service.
13 februari 2026
Antwoord van Reinforced Beds
Thank you for your great review! We are really pleased to hear that the mattress arrived on time and that you are happy with the quality. It is also good to know the VAT exemption process was straightforward and easy for you to complete. We always aim to make the ordering process as simple as possible for our customers!
We hope the mattress provides many comfortable nights of sleep, and please feel free to contact us if we can help with anything in the future 😊
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