Renew2u Reviews 125

Fantastic experience. Great Value and the Appliance is like new. My old appliance broke after 13 months, so with a 12 month warranty (same as buying new) this was a no-brainer once I found out about this site.

Highly recommended. Just purchase a Candy tumble dryer via EBay. Had an issue with the door being on the left side but needed it to be on the right side No fuss, no quibble understanding customer service. Straight away offered a full refund. Decided to keep the appliance but was nice to know they acknowledged their mistake and were more than prepared to put it right. The people on the chat know their products and stock and certainly do give a 5 star outstanding service. Will def look to buy from these again 👍

Bought a washing machine of this site only to have it leaking water and loud when it does a spin

I got the Shark hand tool i wanted replaced.

Do not use this company , had a different than ordered dishwasher delivered , when I spoke to them they were going to fix the mistake within 24 hrs. Days later no communication at all

Very poor customer service

A part for the dishwasher was missing. I had to purchase the part myself. Very unimpressed

Not transparent re products, refuse to accept liability for missing parts and faulty items and want to charge for returning faulty items. Shocking company and would most definitely advise potential customers to look elsewhere.

Great delivery and staff were very helpful when I missed delivery slot.
Highly recommend.

Excellent service
Great customer care
Will definitely use again

Great pricing and warranty as my dryer broke and was replaced in no time. Thank you

Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day

I was very pleased with the service provided and the two guys who delivered the goods. Thank you.

I really hate writing bad reviews because it's someone's business.
We ordered a range cooker from Renew2U and our mistake was we didn't unpack it straight away to check it. We didn't need it straight away and wanted to protect it in the packaging. Our kitchen was being built and we left it the protective packaging. It was the very last thing to be moved into the kitchen. We carefully unpacked it and to our horror the bottom oven was completely smashed in . The warming drawer in the other side was also badly damaged. We contacted Renew2U and they weren't very helpful at all . Yes we should of unpacked it sooner! The damage was clearly a fork lift truck. We had to contact the manufacturer ourselves and thankfully they can come and repair it. The problem is with Renew2U is that they don't have stock of the same appliances . So if you kitchen was built around your oven like ours- that poses a big problem. We sent them photos and they said they could give us 10% back - which never happened. For the sake of saving a couple of hundred quid - buy your expensive appliances from a supplier that you know . Lesson learnt on our part.

The service was prompt and the guys who did the delivery even offered to plumb it in for a little extra.

Product as described in the rating, excellent v.alue for money and easy transaction. Very happy with my purchase, would highly recommend

Spot on.
Recommended by a Gap Employee. (John)
Service excellent . Two delivery lads kind also curtious

Was missing rear feet for a dishwasher but customer service was excellent and posted some out quickly

I’ve worked with Renew2U for several years through my job and have also purchased many products from them for specific projects. Every time, they have delivered top-quality refurbished tech with outstanding service. Their attention to detail, reliability, and commitment to sustainability set them apart.

The products are always in excellent condition, and their customer support is responsive and knowledgeable. Whether for business or personal use, I wouldn’t hesitate to recommend them. A fantastic company to work with!

Product i purchased is excellent