€50 for a chewing gum
I was very disappointed with my experience with UNO.
After returning the car, €50 was taken from my deposit without any prior notification or explanation. I only found out after checking my card transactions and contacting the company myself.
Their explanation was that there was a small piece of chewing gum stuck on one of the removable floor mats and that the interior was not returned in a clean condition. I do not agree with that description. The car was used for one week and was returned in a generally clean condition, with only normal signs of use.
In my opinion, charging €50 for such a minor issue is excessive and disproportionate, especially without informing the customer before taking the money.
This experience left a very poor impression of the company, and I will not be using their services again.








