Fantastic and very easy to use site. All the information is available for people looking for accommodation that have no idea who to trust for the first time.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The website is well thought out with helpful filtering options. Lots of great properties so you'll always find what you're looking for! The descriptions and photos are good and the online system of bo... Toon meer
Bedrijf heeft geantwoord
Your the first company I've come across that is offering ground floor living that's accessible for disabled applicants Unfortunately I didn't realise there was a monthly charge until I proceeded fur... Toon meer
Bedrijf heeft geantwoord
Mentions free account but there is no access to agents details with free account so useless. One week for £1 then £9.99 a month but no mention of cancelation. Button for more info didn't work. Once I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.
We all need a roof over our heads
Geschreven door het bedrijf
- And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.
Contactgegevens
Verenigd Koninkrijk
- support@rentaroof.co.uk
- rentaroof.co.uk
4,2
Goed
247 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Accomodation great
Was able to view a room and settle in a room close to all amenities. Rent a room staff was friendly and accommodating.i have settled well.In a room with my own en suite
14 oktober 2025
Review zonder uitnodiging
Antwoord van rentaroof
Hi!
Thank you so much for your kind words! 🌟 We are absolutely thrilled to hear that you’ve settled in well and are enjoying your new room with your own en-suite. Being close to all amenities definitely makes a difference!
Our team always aims to be as friendly and accommodating as possible, so it’s wonderful to get this feedback. Enjoy your new place, and we wish you all the best in your new home! 🏠✨
Best regards,
Joy
Rentaroof
Really good honest website to find you…
Really good honest website to find you new house /flat to rent very helpful so I would give 5*
25 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi!
Thank you so much for the glowing 5-star review! ⭐ We’re thrilled to hear that you found our website helpful and honest in your search for a new home. That is exactly what we strive for!
We hope you’ll be very happy in your new house or flat. If there is anything else we can help you with in the future, you know where to find us.
Happy living! 🏠✨
Best regards,
Joy
Rentaroof
Total scam
I’ve paid £1 for the trial (twice, I was overcharged) then since I didn’t cancel my 7-day trial it automatically converted my account into premium and took me £9.99. Since I didn’t have money on that account the payment didn’t go through so I went to the website myself and paid directly (as they kept on sending me emails about it and attempted several times in a day to take the payment). After I made the payment myself, I still received text messages and emails demanding a payment (?) and received notifications on my bank account that they were still trying to take the money (days after I’ve paid) which they actually took making the payment £19.98 overall. I’ve cancelled my subscription 2 days after the 7-day trial. Paid the premium amount myself on the same day I canceled the subscription and on the same day as well they took my money again! This happened almost a month ago, now tell me why they are still coming back to my bank account to retrieve £9.99 from a subscription that has been cancelled??? I’ve already deleted the account and every day I receive notifications that they’re trying to take the money…..
23 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Dear Alésia,
Thank you for sharing your feedback. We sincerely apologize for the confusion and the frustration these payment attempts have caused you 😔
Based on your description, it appears that two separate subscriptions may have been created accidentally—possibly due to the initial double payment or the use of two different email addresses. This would explain why our system continued to send reminders for one account even after you manually settled the payment for the other.
To resolve this immediately and stop any further automated attempts, we need to merge or close these duplicate records. We have sent you a request via Trustpilot to share your contact details securely.
Please respond to that request so our team can:identify both accounts and ensure all subscriptions are fully terminated, and verify the total amount paid and provide a fair, appropriate solution for any overcharges.
We are committed to fixing this for you and look forward to hearing from you! 🙏
Kind regards,
Michelle
Rentaroof.co.uk
Easy on the eyes when scrolling
19 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Candy,
Thank you for your review! 😊
We’re thrilled to hear that you find the platform visually appealing and easy to scroll through. Our goal is to make searching for rental properties as smooth and enjoyable as possible, so it’s great to know it’s working for you.
Kind regards,
Zhané
Rentaroof.co.uk
Absolutely scam
They set prices that make your eyes light up, but to contact the agent you need to pay a subscription, and after paying and being redirected to the agent's website, the price is COMPLETELY DIFFERENT and MUCH MORE EXPENSIVE. Total scam.
13 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Dear Eloisa,
Thank you for sharing your feedback. We are very sorry to hear that the price displayed on our platform did not match the agent’s website; we understand how frustrating this must be when searching for a new home 😔
I would like to clarify that this is not an intentional tactic, but rather a technical issue with how our system synchronises and interprets data from external sources. Occasionally, information isn’t mapped correctly between platforms, leading to the kind of inaccuracy you experienced. This is precisely why we provide the 'Report an issue with this listing' button, to ensure our technical team can manually verify and correct these errors immediately.
We take your experience seriously and would like to put this right. Therefore, we've sent a request through Trustpilot to get in touch.
Kind regards,
Michelle
Rentaroof.co.uk
They help people fast dnt leave you…
They help people fast dnt leave you wondering great people
10 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Dawn,
Thank you so much for your kind words! 😊
We’re glad we could assist you quickly and make the process clear. It’s great to hear that you had a positive experience with our team!
Should we be able to assist you again in the future, we’ll of course be happy to help.
Kind regards,
Zhané
Rentaroof.co.uk
Unhappy with email threats.
Unhappy with email threats if you cancel and don't pay after the 7 day trail but within the legal UK 14 day cool off period. There is no pro rata payment option and this goes against the UK Consumer Contracts Regulations 2013, where you have a legal right to a 14-day cooling-off period starting from when a paid contract begins.
8 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Darren,
We’re sorry to hear about your experience and appreciate you sharing your feedback. We have already reached out to you via email and hope that we have been able to resolve the situation.
At Rentaroof, we always aim to handle cancellations and payments in line with applicable regulations and to provide a fair solution for our users.
Thank you for your patience and understanding.
Kind regards,
Zhané
Rentaroof.co.uk
Customer Service was swift in response…
Customer Service was swift in response and very professional and kind and supportive. They listen to my query and solved it in no time which is great and I'm extremely happy. Thank you.
5 maart 2026
Antwoord van rentaroof
Hi Mohammed,
Thank you so much for your wonderful review! We're delighted to hear that our customer service team was able to assist you quickly and provide the support you needed. Providing professional, friendly, and efficient service is very important to us, so it’s great to know you had such a positive experience. We truly appreciate your kind words and are happy we could help!😊
Kind regards,
Zhané
Rentaroof.co.uk
Very user friendly platform
Very user friendly platform, it was very easy navigating through the listings, with many to select from.
6 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Tina,
Thank you for your kind review!
We're happy to hear that you found Rentaroof easy to use and that navigating through the listings was a smooth experience. Our goal is to make finding a place as simple and convenient as possible, so it's great to know the platform worked well for you. Thanks for choosing Rentaroof!😊
Kind regards,
Zhané
Rentaroof.co.uk
Great value acommodation and services
Great value acommodation and services. Making renting simple.
Clean and safe places for living.
6 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Maria,
Thank you for your kind review! 😊
We’re happy to hear that you appreciate the value of the accommodation and the services.✨
Thank you for sharing your experience! 🙌
Kind regards,
Kirti
Rentaroof.co.uk
The customer service is amazing and…
The customer service is amazing and very professional. They help me so swiftly that I would really recommend thier website and services. Thank you.
4 maart 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Shafiq,
Thank you so much for your kind words! 😊
We’re very happy to hear that you had a positive experience with our customer service and that we were able to assist you quickly. That’s exactly what we strive for every day! 🚀
Thank you for recommending our website and services, we truly appreciate it. 🙌
Kind regards,
Michelle
Rentaroof.co.uk
It was a very easy to use website and…
It was a very easy to use website and had houses I’ve seen in other websites but cheaper, I think it’s an amazing idea! Gets renters closer to the estate agent
28 februari 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Jamie-Leigh,
Thank you for your kind words 🤩
We're so glad you like the idea behind Rentaroof! Bringing homeseekers and estate agents closer together is exactly why we started this. Thanks for the support!
Kind regards,
Michelle
Rentaroof.co.uk
Antwoord van rentaroof
Hi Mia,
Happy to hear that! We put a lot of effort into our user experience, so it’s great to see it’s paying off.
Thanks for choosing Rentaroof 🩷
Kind regards,
Michelle
Rentaroof.co.uk
Easy to use app
Easy to use app
Applied for 2 rooms and 3 days later I'm at home in one of them.
Smooth running all the way
25 februari 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Andy,
Wow, that is what we call a fast track! We're so happy to hear our platform worked smoothly for you and that you managed to find your new home within just three days.
Welcome home, and thanks for the great review 🩷
Kind regards,
Michelle
Rentaroof.co.uk
Very professional great service
Very professional great service
28 februari 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi Stuart,
Thanks for the 5-star review! 🤩
We appreciate your feedback and are glad we could help.
Kind regards,
Michelle
Rentaroof.co.uk
Good experience
Kirti was very helpful and understanding, good communication very glad I got someone who didn’t rush me as this is a good experience I had with rentaroof and glad I got to see wht is really shows
23 februari 2026
Antwoord van rentaroof
Hi Roxiey,
Thank you so much for your kind words! 🩷
We are thrilled to hear that Kirti was able to provide such helpful and patient support. At Rentaroof, we believe that finding a home shouldn't be a rushed process.
We will make sure to share your compliments with Kirti—it will certainly make their day!
Kind regards,
Michelle
Rentaroof.co.uk
Scammers
Wouldn’t even give them 1 star they are an absolute scam! Cancelled my subscription and they continued to try and take payments from my bank which were rejected thankfully. I am now receiving threatening emails that the unauthorised £9.99 payment will be handed to what I’m guessing is a debt collector which is 1. Ludicrous and 2. Disgusting considering this is supposed to be a safe platform for people buying or renting homes! Joke of a company do not fall for the £1 trial
23 februari 2026
Review zonder uitnodiging
Antwoord van rentaroof
Dear Chloe,
Thank you for sharing your feedback. We are sorry to hear about the frustration regarding your subscription and the subsequent payment reminders.
We would like to clarify our policy: if a subscription is cancelled within the trial period, no further costs are charged. Our records indicate that automated reminders are only sent when a trial has transitioned into a full subscription and a payment remains outstanding.
To resolve this for you immediately, we have previously sent a request for your contact details so we can investigate your specific account. As we have not yet received a response, we kindly ask you to contact our support team at support@rentaroof.co.uk.
Once we have your details, we can verify the cancellation date and, if a mistake has occurred, ensure any outstanding payment requests are cancelled right away.
We aim to provide a safe and transparent platform for all our users and would appreciate the opportunity to make this right 🙏
Kind regards,
Michelle
Rentaroof.co.uk
Antwoord van rentaroof
Hi Kim,
Thank you for the shout-out! 🤩
We believe that finding a home should be stress-free, and that starts with clear pricing. We're happy you had a smooth experience with us.
Have a great day!
Kind regards,
Michelle
Rentaroof.co.uk
Antwoord van rentaroof
Dear Steven,
Thank you for your positive review!
We are glad to hear that you enjoyed the variety of listings and found our enquiry system easy to use. Helping you find the right home efficiently is exactly what we aim for 🙏
Kind regards,
Michelle
Rentaroof.co.uk
A love our customers company
The experience from start to finish is professional to an extraordinary point . Service off app works perfectly and tailored for buyers ,sellers and rental properties
6 februari 2026
Review zonder uitnodiging
Antwoord van rentaroof
Hi,
We really appreciate your feedback! 😄
It’s great to hear we made your experience smooth and tailored to your needs. 🌟Wishing you all the best with your property journey! 🔑✨
Kind regards,
Kirti
Rentaroof.co.uk
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