Rent A Sauna Reviews 

Great quality of the core infrared sauna and the installation was on time and quick. The service support is also great. I have the sauna for 2 people and I recommend it.

Installation was quick and easy. We've had the sauna almost two weeks and Nook have already reached out to check in and see how things are going, cannot fault the customer service 😊

Fantastic customer service. They went above and beyond which i really appreciated. Great product and very very happy i chose Nook!

The team installing the sauna were quick, polite, and happy to go through how it all works and operates. From the moment I booked to have the sauna installed, I have had constant communication with the service team, and all were more than happy to answer questions you had. Also the sauna is amazing! Can’t ask for better

My family has used & owned various infrared saunas for well over a decade. Rent a sauna have been fantastic with communication, installation & the quality of their products. Couldn't be happier with my purchase!

Exceptional company from start to finish! Couldn’t be happier with the service and the Sauna.

Loving the sauna on near a daily basis. The Nook team from start to install has been great to deal with. Everything has been transparent, punctual and delivered with a smile and no catches which is rare these days. So good that we have the opportunity to rent a sauna. Will be buying ata later stage.

Fantastic customer service. We are thrilled with the sauna. Perfect size for our area. They were so quick and tidy at putting it together as well as super friendly and helpful. The sauna is being used daily, definitely getting our money's worth from it.

The whole experience from my initial enquiry to my rental delivery and subsequent follow up from the whole team has been exceptional. The sauna is fantastic quality and I’m really looking forward to purchasing once we move house. The rental plan is flexible and allows me to get the benefits of the sauna before I’m ready to purchase. I would highly recommend this company to anyone looking at getting a sauna.

I am LOVING our sauna. I arranged a 3 month rental and I know already after a week I want to keep it forever! Super friendly staff, great communication and installation was so fast. Delivery took a few weeks due to high demand, so I'd advise to take that into consideration and start the order process now.

Very disappointing experience with Rent A Sauna/Nook Saunas.

I booked a refurbished Core one-person sauna in early June after being advised it could be prioritised for installation by 1 July. I paid the $150 deposit based on that timeframe and made it clear that timing was important because I am moving overseas.

10 days prior to delivery, I was told no refurbished units were available and the earliest installation of a replacement new unit would be early August. I agreed to proceed on the understanding that an installation date would be confirmed once stock arrived.

By mid-July I still had no update. Two follow-up emails went unanswered, and I eventually had to call. Only then was I advised by text that the sauna would not even arrive in Melbourne until early August, with installation likely another two to three weeks later—almost two months beyond the original timeframe.

The company ultimately apologised, citing stock shortages and higher-than-expected demand, and agreed to cancel the rental and refund my deposit.

While staff were polite when they responded, the continually changing estimates, lack of proactive communication and failure to deliver within anything close to the advertised timeframe made this a frustrating waste of time. I would not recommend relying on their stated availability or installation estimates.

Quick and easy ordering, delivery and installation. Using it every day and really enjoying it. The Canadian hemlock smell is beautiful too.

Installers were great. The sauna is perfect. Just what we wanted. Great size. Fits in the bedroom. 2 adult children have been using it so it’s used every day.

Fantastic service and saunas.
High quality and easy to use.
The team at Rent a Sauna are the best in the business. Highly recommend.

The best health investment I've ever made. Great company too with friendly service and good communication.

I have been chasing this company via email and calls just to book in my sauna and they seem not to want to work! CAN SOMEONE BLOODY REPLY!!!!

Boys are quick and efficient friendly and very thorough. Always asking if we had any questions things not sure of etc.
This is our 2nd time renting this winter and it’s awesome coming home after a workout or a long day at work just jump in the sauna turn on Bluetooth and listen to your favourite sounds . We
Love our sauna and we’ve encouraged our friends and family to get one

Lovely staff with great communication. They will go above and beyond to answer any questions and make you feel confident and comfortable with your order.

The installation process was also quick and professional and I love the sauna!! It has multiple light settings and Bluetooth connectivity.

I started off with a 6 month rental and ended up purchasing at the end of my lease. The only thing I would suggest is going for the 2 person sauna if you have the room for it. I love my 1 person Elite and it definitely does the job but I wish I had room for a 2 person so I could lie down and move around more. If I ever move to a bigger place I'll upgrade. Very happy, thank you!!

The experience from the start has been nothing short of professional. The team made communication, booking, accounts, install and follow up so seamless. The sauna fits perfectly in our office and I’ve used it almost every day so far!

We have rented two saunas from Rent a Sauna and every time our experience exceeds expectations. Customer service, timeliness and ease of dealing with staff from enquiry to installation to aftercare is fantastic. I recommend Rent a Sauna to all my friends and family 🙌