We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Sämsta företaget jag varit med om. Vi skrev på ett 12 månaders kontrakt men de avbröt det efter bara 4 månader då de bestämde sig för att sälja lägenheten istället för att hyra. De gjorde detta mot 13... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Renthia har verkligen levererat bra service. Alltid snabba tydliga svar och ett trevligt bemötande. Kvalitén på bilder och funktion av hemsida kunde vara bättre, därför inte full pott. Men vi är super... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

@renthia Is the company still functional ? Have not heard from them for long, no reply in mail, not in messages. Applied for renting apartment, it staying in " Application Review" stage for long with... Toon meer

Beoordeeld met 4 van de 5 sterren

Första mötet vid hembesöken gav ett tydligt och proffsigt intryck och i det stora hela är jag jättenöjd hur det hanterats. Haft mycket frågor under förloppet som jag snabbt fått svar på. Kan varmt re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf

Informatie afkomstig van verschillende externe bronnen

Renthia är en digital plattform som kopplar samman fastighetsägare, hyresvärdar, hyresgäster och visningsvärdar genom att automatisera allt inom långtidsuthyrning i andra hand. Sedan 2015 har Renthia hjälpt tusentals hyresvärdar och hyresgäster med att hyra och hyra ut bostad. Än idag fortsätter vi leverera kvalitet till våra kunder.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

177 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

The service is instant and very helpful. I am very satisfied with Renthia. Looking forward to find my next place with them in the future.

23 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

not recommended at all

this company is s**t doesn't work even a one-star don't waste your money; will charge you for things they have never done and for anything; just find another place

18 november 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Dear Beshoy, it is simply a misunderstanding and we apologize for that. You will not pay anything and the invoice will be reversed. In case of any questions, feel free to reach out.

Best regards,

Beoordeeld met 5 van de 5 sterren

Great and quick support for reviewing…

Great and quick support for reviewing and getting the contract signed.
Really appreciate your support..

15 november 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Thank you for your kind words. We are glad that you have had a good experience with Renthia.

Beoordeeld met 5 van de 5 sterren

Really helpful

I reported a problem and I was helped from the staff straight away.

14 november 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Hi Dalila, we are glad that everything was sorted. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Piper handle my issue very well and…

Piper handle my issue very well and explain me things

26 oktober 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Hi Njele, we are glad that you have had a good experience with Renthia. Thank you for your review!

Beoordeeld met 3 van de 5 sterren

it was prompt

it was prompt, but the agent dealing with it had to forward it further.

26 oktober 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Hi Maryem, thank you for your review!

Beoordeeld met 1 van de 5 sterren

Terrible experience, not recommended

I do not recommend anyone to rent from Renthia.

The apartment I got did not match the description, it was disgusting and everything was damaged and worn out, while I paid 6900 SEK a month. I had to clean the apartment for hours as it was so dirty, while the cleaning fee for students is 1925 SEK. It’s important to read the contract carefully, as the cleaning fee is mentioned at the bottom of the contract and you have to pay Renthia an amount on top of the total rent each month.

A day before arrival I should have received a code to get my keys. However, I had not received this code and I couldn’t get in touch with anyone. The hall of the apartment stank, there was mold in the bathroom, there were brown spots on my mattress, there was an insect in the kitchen drawer, the TV and heater didn’t work, I received no towels, and the coat rack and toilet roll holder were unusable due to the damage. The laundry room was disgusting and probably has never been cleaned. The fire alarm also goes off weekly at the most inconvenient times, requiring you to stand outside for an hour.

I sent numerous emails to Renthia asking for help, but they kept ignoring me. It wasn't until I didn't pay my rent that I finally got the minimum help after a month.

Now that I have finally moved out, I didn’t receive my full deposit back, because they deducted the currency transfer fee from the amount to which I am entitled. This should be up to Renthia to pay and not me, but again I’m being ignored.

25 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable and supportive

I'm managing my rental contract and payments through Renthia, and it's just been a great experience for me!

22 september 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Hi Daniel, we are very pleased that you enjoy your stay with Renthia. Thank you for your kind review.

Beoordeeld met 5 van de 5 sterren

Renting apartment in Stockholm

I had the best experience renting a place from Renthia in Stockholm. Everything went as planned and the apartment was exactly the same as advertised. I must add that the owner of the building (företagsbostäder) was also very helpful.

14 juli 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Hi Mohammad, we are very pleased that have had a good experience with us. Thank you for your kind review.

Beoordeeld met 1 van de 5 sterren

Won't ever trust Renthia again

Won't ever trust Renthia again, neither i recommend it to anyone.
1) VERY bad apartment
2) VERY bad service
3) VERY bad planning of the house.

I live in Sweden.
1) Heating didn't work for 3 months. I mentioned it 3 times to the company and the maintenance department told me to wait for the weather to get REALLY cold for the radiators to work. A huge leakage was discovered in December and the radiators had actually never worked. In the meanwhile it was winter, in Sweden.
When the radiators started working, one was working suboptimal (about 50% heating capacity) in comparison to the other. I needed to use an electric radiator ALL winter.

2) The apartment was old. I am not exaggerating AT ALL when I say that I could feel a little breeze coming from the corner where the wall and the floor meet.
Also, I could feel well enough a breeze coming from the around the window as it DIDN'T close well enough.

3) The bathroom was very cold. No heating in there. Came out of the shower and froze.

4) The washing machine was: 3 floors down, no elevator, One washing machine for 1 buildings! ONE! One more could be put and NOT 3 floors down. I am young and could go down 3 floors and then back up, 3 times per washing pass. If it was an older person.

5) The entrance to the building was shared with a restaurant so the hallway smelled almost constantly like food gone bad.

6) The customer service was awful. Answered late among other things.

30 juni 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Perfect for moving in to stockholm

For moving in to stockholm, renthia saved my life.

The system was kind of weird. Because it kind of goes fast in the check in steps. And you kind of sign something without a complete confirmation. But I send a bunch of emails and there where kind to reassure me on the process.

In the end the thing was exactly as advertised.

That being said I understand it could be more pricy than other stuff. And i have not lived the checking out experience yet.

But for the most important part. Which is getting a roof on time this service is just great.

31 mei 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Hi Jeremie, we are glad to have helped, and we are very pleased that you have had a good experience with us. Thank you for your review!

Beoordeeld met 1 van de 5 sterren

Terrifyingly horrible customer service - Black market property rental

They are very willing to have you sign a contract and the communication is great UNTIL you sign the contract. After that, there is no direct way to contact them and if you send them a support email as they request, they never respond unless it is something they want like cancel your contract.
After my contract was canceled unilaterally by a landlord with no notice period, they told me I would get my deposit back right away. Then they went dark. They have not responded to my multiple inquiries and I have not gotten my deposit back.

In Sweden, they deal with grey/black market properties with no renter protection offered by Swedish law. If an owner wants you out, they will just kick you out with no cause and no notice period mentioned in the contract. Renthia does not care as their sole purpose is to get their commission.

You should stay away.

12 april 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Hi,

We are sad to hear how you are feeling. We have no intentions and have never held on to a deposit for the benefit of Renthia nor is the deposit in Renthia's possession to gain from. We always strive towards becoming a better service provider between tenant and landlord, and will look into your case to see what you are refering to and why things have gone wrong.

Best regards,

Beoordeeld met 1 van de 5 sterren

Renthia is a company of thieves and liars!!!

Renthia is a company of thieves and liars! They tried to charge me an additional cleaning fee when I left my apartment which was not there! The owner himself was not aware of these charges. If you don't want to be fooled and have your deposit stolen, hire another company. If you deal anyway and they try to rob you, do like me, call the police!
And please remember to do your own end inspection by filming your apartment before you leave. Believe me, you will need it! These people are really in bad faith. I have never dealt with such mobsters in my life. They will use against you the fact that you do not have direct contact with the owner. Unfortunately for them, I did! The owner confirmed to me by phone and in writing that the additional cleaning costs did not come from them! If you see a response from them as a result of this comment, you can get a picture of their vice, of their dishonesty. And above all you will know what they will blame you when they try to scam you and you steal your deposit.

19 januari 2021
Review zonder uitnodiging
Logo Renthia

Antwoord van Renthia

Hi Oumou,
We are sorry that you feel this way, we have not lied or stoled anything, and it is never our intention to have a bad customer experience. We always strive to be better and therefore we will take your feedback to make sure the communication is reached out clearer. If a cleaning fee has been charged, it is due to the fact that it is mandatory from the owner.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer