Extremely poor service, with no response even in critical or urgent situations. Rentmarble.com has no published phone number or emergency contact, making it nearly impossible to get help when it matte... Toon meer
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Lees wat reviewers zeggen
Garbage company. Their own after hours emergency contact phone number is NOT A WORKING NUMBER. Their app is trash with literally the worst “when are you available for us to fix your repair” calendar e... Toon meer
I highly DO NOT recommend Marble. They take days to respond, they don’t help with evictions, basic property maintenance, and staying in touch with tenants. I worked with them for a year and they’ve li... Toon meer
They could add more clear information for people who are looking to list their properties. Right now most of the info has been thrown into TOS section but the more important parts should be easily acc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Marble offers virtual rental management for long-term rentals.
Contactgegevens
6869 Woodlawn Ave NE, 98115, Seattle, Verenigde Staten
- support@rentmarble.com
- rentmarble.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Almost everything seems great but they…
Almost everything seems great but they do need to speed up responding to tickets as others have mentioned earlier.. other than that, one of the best property management companies around the U.S.
Had a small issue with uploading some…
Had a small issue with uploading some documents but rest assured everything else was okay.
We first listed with Marble around 6…
We first listed with Marble around 6 months ago and it was major success and now we are preparing our second listing.. have high expectations as always!
The listing process is easy but they…
The listing process is easy but they put me on hold for some time.. I think due to the overwhelming and constant requests they get.
Pure joy working with these people
Pure joy working with these people. As soon as they see your property they already know whom might be interested of it and vice-versa. All around great service and customer management.
No live rep available! Can't even leave a message
Called to inquire on a few properties. Both times I was hung up on with no option to leave a message. If they can't manage a few incoming calls, how are they managing anyone's property?

Antwoord van Marble
Props for taking me on with a short…
Props for taking me on with a short notice. Some parts of the service still require improvements.
Our personal assistant helped us to get…
Our personal assistant helped us to get all our properties up with a single hour. Their service is really customer-oriented and it was an pleasant experience.
Didn't expect the onboarding or listing…
Didn't expect the onboarding or listing is as smooth as it actually was. Waiting for some prospects now and will update my review accordingly!
Support can be hard to reach in times…
Support can be hard to reach in times where changes need to be made but they come through eventually.
More or less what I was looking for
More or less what I was looking for. Didn't expect such a price... Have listed my property, well see if they live up to the hype.
Fifty bucks per month for all-inclusive…
Fifty bucks per month for all-inclusive service.. it's a minuscule amount to pay for them to take care of everything plus finding the tenants. Solid service!
Their service is good but if you have a…
Their service is good but if you have a portfolio of properties and want to list them all then the fee really doesn't change.. you are paying a flat fee per listing no matter what which is a bummer.
I've found their team to be highly…
I've found their team to be highly trustworthy and friendly. It's important when putting your property under someone's else management. They have gained our trust.
Added our apartment yesterday and got…
Added our apartment yesterday and got it approved just few hours ago, everything is up and running. Can recommend for sure.
Some things should be improved
Some things should be improved. I was put on hold for 20 or more minutes which isn't acceptable.
Took them about 2 weeks to find me a…
Took them about 2 weeks to find me a tenant. Although this is what they also advertise, I was hoping this process to be quicker.
Their friendly and personal approach…
Their friendly and personal approach was why we chose this company. Looking forward to our cooperation.
Our leasing assistant was fantastic
Our leasing assistant was fantastic. She gave us advice all the way to the possible rental estimates. Very happy to be onboarded.
Marble is great
Marble is great. We have 2 condos that we managed to list through them and things went into motion pretty quickly. Super happy. Thanks!
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