Rep Route Working Holidays Reviews 502

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I was wanting to go on a working holiday with rep route in july i paid £499 + the £39 cancellation fee. I asked for a refund on the 26th of april i sent them so many emails asking the same thing as th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I travelled around Thailand this February with rep route doing lots of activities, we went to the elephant sanctuary where we spent a good few hours learning about them and getting to feed them! We we... Toon meer

Beoordeeld met 5 van de 5 sterren

I went out with Rep-Route for the first time back in 2021 and have stuck with them ever since! Their reps look after your every need and work hard to make sure you have an unforgettable time. I woul... Toon meer

Beoordeeld met 5 van de 5 sterren

Went out with Rep Route this Summer season, upgraded to Gold Tier accommodation and was really impressed - room of two people, wi-fi, air conditioning, swimming pool - everything was great with both... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Groepsaccommodatie

Geschreven door het bedrijf

Rep Route are a working holidays company, helping young fun individuals secure their dream jobs abroad. We offer holiday packages for those who want to spend their summer working in the sun and give our guests a direct pathway to become a Holiday Rep. We work very closely with resort partners to provide you with the training and opportunities to get paid to party in popular European holiday resorts. As well as providing all the essential tools to secure work, our team work tirelessly to ensure that our guests make lots of new friends along the way, with the majority of our clients being solo travellers. Our packages include: - Groupchat Access - Airport Pick Ups - Resort Discounts - Premium Accommodation - Events & Excursions - Guaranteed Recruitment - 24/7 Rep Support You can find out more on our company by checking out our YouTube channel, Instagram page, TikTok and many more social media pages in which we post our guests experiences on regularly. Should you have any questions whatsoever please feel free to get in touch at any time! Ibiza & Zante Workers Accommodation, Rooms, Jobs & more for Summer 2025.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

502 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 4 van de 5 sterren

Reps

Aiden, Morgan, jazzy, kayden and Tom have been great to us !! Great people, great service and a good laugh ❤️ deffo recommend x

#FRESHHHHHH

24 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best reps

The best reps! Morgan, Aiden, Jazzy & Kayden have made the experience so much fun! If you’re considering doing a season it’s so worth it! Adventure days, bar crawls - you can’t beat it! Best summer to date xx

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honestly I think rep route is one of…

Honestly I think rep route is one of the best companies out here for going abroad and work the guys here are so friendly and help everyone get jobs. We are like one big family and I wouldn’t change anything with my experience with them. I will be coming back

17 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Me and my mate were told 3 days prior…

Me and my mate were told 3 days prior that our accommodation had been double booked so we had to find our own for 2 weeks until they could get us in to our accommodation we were unable to find accommodation for the second week and are now looking for a refund and are unable to get a response we have emailed them 4 times and rang over 10 and they have answered no calls or emails and not made any attempts to contact us back. Definitely would not recommend.

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Been here a week and loving it

Been here a week and loving it, everything from Accomadation to the events week has been class. Big shoutout to Aidan, Ollie and kayden for doing extra to make everything run smooth.

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kiki and aiden

Most amazing experience you could possible ever imagine 🫶🏼we won a free holiday with rep route 🫶🏼Kiki and Aidan are both such a vibe we love them🫶🏼always go out their way to make sure everyone involved🫶🏼THE BEST REPS🫶🏼literally had the best time thanks to Kiki and Aidan wouldn’t be the same without you both!! Made the most amazing memories with the party package they provide🫶🏼would highly recommend 🫶🏼going to miss them sooo much xxx

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

KIKI AND AIDAN ARE AMAZING

Won a holiday with Rep Route and it was one of the best weeks of my life. Kiki and Aidan were absolutely amazing going above and beyond for us. Thankyou guys

10 out of 10 would definitely come back with Rep Route!!!!

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have recently arrived in Zante going…

I have recently arrived in Zante going through rep route and so far it’s been an amazing experience. Our rep Aidan batten does anything for us if we need help or advise thank you Aidan for being the loving caring and funniest person you are❤️ I would advise anyone to come and join the team with rep route to have the experience we are getting

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aiden the man the myth the legend…

Aiden the man the myth the legend bettan has made my experience unforgettable from party’s every night and always keeping the motivation high. Rep route is a crazy and stress free holiday/working experience.forever going to be in Zante !!

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Living the dream babyyyy

When I first arrived I was a bit nervous as I was travelling on my own for the first time but Aiden made it so much easier to settle in. He brings so much energy to every night out by doing karaoke songs, drinking games and having a great laugh with us all. There was never any pressure to do anything you didn’t want to do and he’s so supportive of everything. Thankyou Aiden you have given me memories I will never forget!! ❤️

6 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Questionable recruiting and lodging procedures

My daughter booked a virtual summer job (without any contract, paid only on success fees) along with lodging in Greece. She was obligated to pay 760 € to secure the lodging, still without any contract whatsoever. Due to personal reasons, she had to cancel this job. As she asked to be refunded her deposit, Rep Route waited to reply until the refund date was past, according to their 'internal rules", not accessible on their web site. And keep in mind that if anything happens to you while working with them, you have no social coverage whatsoever. Please use legitimate European hiring companies, as there are plenty.
Following the company's response, here is ours.
First of all, yes, I used harsch words towards their Manager (and not their team as stated), for which I apologize. But my "unprofessionnal behavior" was at the level of their unprofessionnal way of conducting business. Let me be clear : my daughter received a confirmation email AFTER sending money, but never received a lodging or job contract. As a matter of fact, Rep-Route just confirmed my statements : they view their website "terms and agreement" as a contract, which it cannot be, even in GB. A written and signed contract is enforceable, while "terms and agreements" are not. Then, regarding the cancellation form, my daughter was told by their staff that it was useless since the deadline was over; so she did not fill it out. Finally, they confuse "social coverage" (health insurance particularly) with their "helping others", not quite the same...
So we maintain our position towards this company's highly questionable hiring and lodging procedures.

20 maart 2025
Review zonder uitnodiging
Logo Rep Route Working Holidays

Antwoord van Rep Route Working Holidays

Mr Dominique Mermoud, we would like to inform you that you have got several facts wrong within this review and would urge you to thoroughly and correctly understand this before making such claims based on in factual and incorrect information.

Firstly, we would like to state that your handling of this situation has been incredibly unprofessional and in fact insulting to several members of our team with your choice of language and insults hurled towards our members of staff. Out of all the customers we have had the pleasure of communicating with over the past 7+ years your extremely rude demeanour has not been helpful at all in the handling of this case. This is a completely unacceptable way to speak to any human beings, particularly those who were nothing but professional and helpful in all scenarios when dealing with yourself and also your daughter.

Your statement to state there was no contract is completely false. When your daughter created her reservation she was immediately issued with a Booking Confirmation email which included the contractual terms and conditions attached. Your daughter also used our website which clearly shows all terms and conditions and in using the booking system your daughter would be unable to complete a reservation without ticking to inform us that she had read, understood and agreed to these.

The Booking Confirmation contained all of the information on Rose's booking, inclusive of the payment plan in which she had agreed to which stated monthly instalments of the value of 760 EUR per month. These payments were made manually, via bank transfer from your daughter who willingly made this payment as per the agreement and the contract.

Unfortunately, your daughter made a decision weeks after this that she wished to cancel the reservation. Upon receipt of this email we issued your daughter an email to give her the next steps to go ahead in cancelling the reservation - steps that still to this date have yet to be completed.

May we also state that not once has your daughter made contact with us to request a refund - something you have got wrong, again.

Our communication with your daughter has been sympathetic and we offered Rose the option of either reducing her duration of time in Zante, changing her dates all together or cancelling. At no point whatsoever has Rose requested a refund and despite us providing information on how to proceed to cancel we have received no such action since this conversation. As there was no request for refund OR any cancellation notification issued to our office it was presumed that the decision to cancel may have been revoked.

You have stated a total of THREE times within this passage that there is no contract and that our business is acting illegally - this is absolute complete nonsense as there IS a contract and our business has been operating for 7+ years with contractual obligations in place. Your statement is completely incorrect and in getting this piece of information overwhelming wrong your whole statement falls flat and has no bearing on the truth.

May we add that your latter comment regarding 'social coverage' makes little to no sense. Our company has been helping others work abroad for over 7 years as a fully registered and legally compliant company. To suggest we are not legitimate is in itself a fully illegitimate statement based on the facts of our business providing services over many years to our clients, those of whom have travelled with us have received the full service and access to job opportunities that we provide.

We thank you for your feedback and wish you well in your future endeavours.

Thanks,

Management
Rep Route Working Holidays

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