Very helpful and proficient. Had all the information needed and took the time to make sure I was going in the right direction. Thanks Ny
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Dion was extremely helpful in getting my truck fixed. The shop had done nothing to my truck for 2 months but once I reached out and Dion got ahold of the situation things finally started happening!
Bedrijf heeft geantwoord
RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Toon meer
Bedrijf heeft geantwoord
When my car did not start, I didn't know how to proceed. I went on Carmax.com to search my first step and Lori chatted with me and helped me confirm my warranty, tow service and set an appointment wit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Contactgegevens
2261 Market Street #4705, 94114, San Francisco, Verenigde Staten
- feedback@repairpal.com
- repairpal.com
4,7
Uitstekend
109 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The communication was perfect and…
The communication was perfect and everything was simple! Thank you Nyasha!
9 mei 2026
Review zonder uitnodiging
The agent listened to my concerns and…
The agent listened to my concerns and took care of them in a timely manner.
6 mei 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hey Andrea! Thank you for sharing your experience! We’re glad to hear your concerns were heard and addressed quickly. If you need anything else, we’re always here to help.
Very helpful and proficient
Very helpful and proficient. Had all the information needed and took the time to make sure I was going in the right direction. Thanks Ny
6 mei 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Woohoo! So glad to hear you had a wonderful experience. Thanks for sharing this review with us!
Mrs. Nyasha
Mrs. Nyasha was beyond patient, super nice and helped me out a lot! Answered quickly as well.
5 mei 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We can't wait to share this review with Nyasha! Thanks so much for the kind review and shout out. We wish you all the best with your vehicle!
Everything was great and she knew what…
Everything was great and she knew what she was doing
4 mei 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We're glad everything worked out for you Deborah! Thank you for the review!
Nyasha was great
Nyasha was great and helped take care of my needs
4 mei 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Carlos! Glad to hear Nyasha was able to help. Feel free to reach back out any time!
Perfect and easy
Perfect and easy, got what I needed in no time with no problems
16 april 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Joshua! Happy to hear you didn't have any problems. Thanks so much for the review!
Easy to use quick response and…
Easy to use quick response and solutions. Calyx was very helpful and professional
15 april 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We appreciate the feedback Oscar. So glad to hear Calyx was able to help! Thanks for the review!
Excellent service
The customer service was excellent in gettibg my vehicle schedule a swift time frame.
8 april 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
We love to hear that Michael! Happy to help anytime. Thanks for the review!
Antwoord van RepairPal, Inc.
We are glad you had a great experience! Thanks for letting us know Kim!
Dion was extremely helpful
Dion was extremely helpful in getting my truck fixed. The shop had done nothing to my truck for 2 months but once I reached out and Dion got ahold of the situation things finally started happening!
26 maart 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Ben! Thanks for sharing your experience. We’re really glad Deion could step in and help get things moving for you. Sorry for the wait at first, but happy we could get your truck sorted in the end.
calyx was super helpful
calyx was super helpful, offered different options if something didn't work for me. this was a wonderful experience and easy to use.
24 maart 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Paige! Thanks so much for sharing your review with us. We love to hear that Calyx was so helpful. We can't wait to share this with her!
Really good service from a proper…
Really good service from a proper customer-service rep. I feel more at ease now.
22 maart 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Jonathan! We are really glad you had a great experience and feel at ease. That's what we're here for! Feel free to reach back out if you ever need help in the future!
Antwoord van RepairPal, Inc.
We're sorry to hear about the wait but we hope everything else went smoothly! Thanks for the feedback Dennis.
3 RepairPal shops; 3 misdiagnoses; 3 overcharges; 33 days without car
3 RepairPal shops and 3 misdiagnoses;3 out of 3 shops made me pay out-of-pocket for tax and shop fees which I later found out was against my warranty contract; Total time without my car 33 days; Total times RepairPal shop "fixed" the problem only to be later stranded and need a tow: 3. Finally had to tow my vehicle from a RepairPal shop to a dealer (at my expense). Dealer found the real problem in under 10 minutes during the visual inspection (fried wiring harness).
15 september 2025
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hi Dan- We're truly sorry to hear about your experience and understand how frustrating this must have been. We would appreciate the opportunity to learn more and see how we can make things right. This isn’t the standard we strive for, and your feedback is important to us. Please reach out to us at operations@repairpal.com with any documentation from your experience, so we can begin investigating. We look forward to hearing from you and addressing your concerns.
Antwoord van RepairPal, Inc.
Thanks for the review Tamara. We're glad everything went well!
Calyx was extremely helpful and…
Calyx was extremely helpful and knowledgeable.
20 februari 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Thanks for leaving such a sweet review about Calyx! We are happy to hear she was able to help! Thanks Mindi.
Quick Response & Clearly Explained!
The service was very good and clear in providing me a solution to my questions! I had questions regarding the use of RepairPal and how the documentation was maintained and accessible after a repair had been completed. The Chat service provided me with a direct phone number that I can call to obtain further directions to navigating the CarMax Extended Warranty.
20 februari 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Hey Loren! Thanks for your feedback! We're glad our chat team made things easy and got you the info you needed. If you have more questions, we're always here to help!
Rep was concise yet thorough and had us…
Rep was concise yet thorough and had us scheduled quickly. She is also very courteous and a pleasure to work with - very much appreciated!
12 februari 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
That's fantastic to hear, thank you so much for the review!
Gave precise answers to my questions
Gave precise answers to my questions
11 februari 2026
Review zonder uitnodiging
Antwoord van RepairPal, Inc.
Very glad to hear that - thank you Kevin!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.