Resolute Legal Reviews 

They were very good in doing
What they have to do in helping me.

OVER 20 YEARS REPAIR PROBLEMS WITH MY LANDLORD - NOW SORTED!

Thank God that I contacted Resolute Legal Ltd in order to help me sort out repairs on my flat with my council, which has been a problem for over twenty years without headway.

Clayona and the team were very professional and supportive, and they carried me along throughout the process. Although the work has not been carried out on my flat but they have set everything in motion and told me to let them know if the council failed to attend or completed the job on time.

In fact, I will not hesitate to recommend the company to a friend in need.

Absolutely professional and extremely knowledgeable team would like to say big thank you over few years I can’t resolve some issues with my council I am disabled person and for me very difficult to deal with any daily routine and problems Resolute legal team very helpful make things easy understand and all my problems was resolved I highly recommend this team easy pleasant communication and for people like me who find difficult to handle things I was so impressed thank you very much for making happy your clients and make me feel like I am not alone it’s highly appreciated and important

The best law firm I dealt with. Adil and his team was great from the start to finish.

Would definitely recommend Resolute legal to friends and family.

Thank you again

George, Adil and the team were great in handling my case. From the beginning to the end they kept me up to date.

Thank you for your support!

Resolute legal and Clayona McGann have been fantastic in getting through to my local council in regards to works that they have been refusing to do for several years. And also helping me get compensation with how I have been treated. Definitely highly recommend! Many Thanks.

Adil was the gentleman managing my case and he was incredible. He kept me in the loop every step of the way and was always there to answer any questions or worries that I had.

He was extremely facilitating and did an amazing job throughout this stressful time in my life.

So thank you very much Adil!

I am extremely pleased with the services of Resolute Legal.They dealt with my case professionally and efficiently. My case handler, Adil Hussain, was professional throughtout this matter, providing updates and explaining the procedure in a way that made it easy for me to understand.

For 7 years my landlord negated my property and ignored my complaints. It was only when Adil and his team got involved, my landlord did the repairs.

Yasmeen and Mohammed Shakil

I am very pleased with the service rendered to me by Adil Hussain. I was at the centre of it all, kept informed all the time and my input was sorted which made me feel a part of the process. Mr Adil was always respectful and always reachable when ever i contacted. i really appreciate the whole team

For many years I struggled to get repair issues fixed that were and are outstanding with my local council. Once I contacted tenants advice, they gave me the huge added support I needed. They reviewed all the issues that I had continuously raised, and acted on my behalf to resolve them. All the individuals involved were marvelous and supportive, especially Clayona Mcgann who was patient and kind and a great support throughout the whole process and beyond. I cannot thank Clayona and the company enough.

I contacted this firm regarding outstanding disrepair with damp and mould problem in the property that I'm living in, a file was set up and they went into action in order to resolve the issue, the way they handled my complain was based on professional and caring attitudes right from the beginning to successful end.I do recommend them.

Adil, my solicitor, has built an amazing rapport with me; providing the space for me to explain my problems [ mould and dampness inside my residence] and replies with helpful information [ always being organised and communicating to me any changes and developments].

All good. I would highly recommend 👍🏼

I agree with the patient who said Resolute and as good until DR.LOEL WALSH came to PSL office. He NEVER met me and I had never seen him before. He and an RN ? ambushed me in the room I was waiting in. He is rude, condescending, arrogant an had a GOD complex. He prescribed me a film to put it m the mouth and let resolve, after I TOLD him more than once I tried the mouth patches and the didn’t work!!!!! I said 2 pills a day is fine, just not film. He an his little side kick got a good laugh after I left. Picked RX next day, it was a FILM TO BE PUT IN THE MOUTH. He is ruining Resolute in PSL. Due to the completely unprofessional WALSH I stopped going! I found a Doctor that understands Chronic Pain. God Bless anyone who comes in contact with this awful Doctor!

I contacted resolute Legal and received a response very quickly, my advisor was a Mr George Mclouglin. Mr Mclouglin was very efficient and kept us in the loop at every opportunity. He was consistent and actually cared about the outcome. I would hope that Mr Mclouglin excellent working practices are seen throughout the entire organisation that he work for.
The issue of damp which I have been trying to resolve since 2018 was successfully resolved with a start time for works to be completed due to the fact that Mr Mclouglin left no stone unturned.
If resolute legal see this review please thank Mr Mclouglin on behalf of Mr Prince and Miss Bell.

THANK YOU

UPDATE 10.11.2022 I want to make this absolutely clear that I DO NOT HAVE THE WRONG COMPANY. I raised a complaint with this company and requested (amongst other things) that they respond truthfully to this review. To date they have not done this and not amended their response. If anyone would like verification that I do have the correct company you can contact me directly via Facebook Sandie Hayes

I was introduced to this Company when they responded to a letter issued to one of their clients on my behalf in regards to a incomplete bathroom installation. They asked specifically that all correspondence went via them. I welcomed their advocacy in acting on behalf of their client, however, that was very short lived when it became clear that their following action or lack thereof negated their response to my letter. Despite my several attempts to resolve the bathroom issues, providing evidence and correspondence between myself and their client this Company failed to respond. I have no idea if they no longer represent their client or they are simply choosing to ignore me despite inviting my correspondence! I was not nor ever will be a client of this Company they responded to my letter acting on behalf of their client then failed miserably to follow through wasting my time and unnecessarily perpetuating the issues. If they were not receiving instructions from their client then a simply response advising so would have sufficed. They chose not to do that. I could have acted a lot earlier in taking his client to court however he is now trying to dissolve his Company and any chances of receiving any monies from him are now severely limited. I have been left out of pocket with a bathroom that is not fit for purpose that has continued leaks that i do not have the resources to fix. It has been extremely distressing trying to find a resolution to no avail and has greatly impacted upon my mental health. If you're looking for advocacy I certainly would not recommend or trust this Company given my experience with them. Whether I was a client or a third party is not relevant they contacted my rep to endeavour to resolve the issues, we complied, we were fair and reasonable, we allowed plenty of time for responses, we did not harangue them in any way and yet they still ignored me.

Your response is very disappointing however not unsurprising given our experience. We dealt with a Mr George McLaughin who is a co Director of this Company. He engaged with my rep on behalf of his client with the opening statement.

I have had sight of your email to my client dated 22/3/22.
My client welcomes any steps which might ‘de-escalate’ the current impasse between the parties and facilitate the completion of the project.
I would be obliged if all future correspondence might be directed through ourselves
Regards
Mr George Mcloughlin
Resolute Legal
As you can see we have been trying to resolve these issues since March! Mr McLaughlin inserted himself in this complaint to his client and came forward with zero resolution, we provided evidence of correspondence, images of the damage and continued leaks. We followed the correct procedure under the consumer act, allowed time for responses that never came. Our last communication was on the13 July whereupon we asked for any update/response from his client. Mr McLaughlin responded the following day advising he would consult with his client. To date we have received no response.

Mr McLaughlin may well be renowned for being relaxed as your about page inserts however it omits ignorant also. Your company involved itself within our dispute by acting for your client therefore it was your responsibility to respond to us with your clients instructions you neglected to do so.

I am very happy what Adil has done with our family helping us with all the work that needs doing an I am very great full what he has done I will give RB soilicters 100 per cent an also I am happy with everything he has done thank you very much

Amazing service. Mr Hussain and his team put pressure on my housing association and helped me resolve matters I had been trying to solve myself for two years, and the team did this in less than three months. Now my bathroom will be refitted. I am forever grateful and indebted to Resolute Legal they gave me hope and delivered on my expectations. They are a lifeline to anybody out there who is living in unsuitable dire conditions.
Clemence & Azoukou

Very helpful & have helped to apply pressure on to Rhp. would highly recommend this services!