Great range of products, competitive prices and great service plus fast delivery. What else could you ask for.
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Lees wat reviewers zeggen
I needed the item last minute after being let down by another provider. Respirator shop delivered the product on time without issues, with correspondance thrown in. I am very grateful for yur time and... Toon meer
After clarifying which products i needed with the staff on the phone i placed my order and all items were delievered next day. Excellent service and all products arrived safely. I have already used th... Toon meer
This company's web site made it very easy to find and identify the items I required. Also, their prices were competitive when compared to other companies offering the same items. Whilst my needs are o... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop the certified range of Dust masks & respirators such as FFP3 Dust mask, disposable dust masks, reusable respirators, filters and face fit testing equipment at lowest prices. Top brands including 3M, Moldex, Portwest & JSP. Free shipping on orders ...
Contactgegevens
Back Lane, TN21, Cross in Hand, Verenigd Koninkrijk
- respiratorshop.co.uk
4,8
Uitstekend
383 reviews
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Quick delivery and the items were in…
Quick delivery and the items were in good condition.
10 juni 2026
PPE.
Straight forward website, which made ordering nice and simple. Good quality PPE and very reasonably priced. My order came two days after I ordered it. Great service I would definitely use them again.
Regards
Robert.
4 juni 2026
Very poor customer service
Very poor customer service. I paid extra for next-day delivery and expected the service I selected at checkout. When it became clear that the delivery would not arrive as promised, I cancelled the order. Despite the next-day service not being provided, the company was only willing to refund part of the delivery charge as a "gesture of goodwill" rather than issuing a full refund.
The retailer has a contract with its courier service, so any delivery issues should have been addressed directly with the courier rather than being passed on to the customer. As the customer, I paid the retailer for a specific service and should not have been left out of pocket when that service was not delivered.
To make matters worse, I received no email confirmation or notification regarding the cancellation and was effectively ignored when trying to obtain updates. The lack of communication and accountability only added to an already frustrating experience.
Overall, a very disappointing experience. Poor customer service, poor communication, and an unwillingness to take responsibility when a paid-for service was not delivered. The offer of only a partial refund for a service that was not provided was unacceptable.
1 juni 2026
Antwoord van Respiratorshop
Your order was dispatched immediately on the next‑day service you selected. We use a premium courier to minimise potential issues, and this is reflected in our many 5‑star reviews for delivery speed and customer service. Over 97% of orders arrive on time, but occasional courier issues can and do occur, which can be frustrating for both customer and retailer and are outside our control.
When you notified us of the delay, we checked straight away, though DPD had not yet provided any reason. Once the delay was highlighted and the tracking updated, we informed you immediately. At that point, there was nothing further we could do to speed up the process.
Regarding the delivery charge, we offered a reduced delivery cost below our standard rate as a goodwill gesture because it was not delivered next day. You then demanded it be delivered for free or cancelled. As we were not prepared to agree to free delivery, we followed the option you gave us and cancelled the order. Your refund was issued in full, so you have not been left out of pocket.
We always help where we can and will continue working to maintain the high service levels reflected in our reviews.
Effective communication when an item…
Effective communication when an item was out of stock and offered alternatives, extremely speedy delivery, cannot fault them.
21 mei 2026
Excellent service
Excellent service - call back appreciated even though I didn't leave a message.
30 april 2026
Saccharine solution
Items received in good condition in a timely and efficient manner.
Order process was completed with ease.
30 maart 2026
I was looking for some new respirators…
I was looking for some new respirators to look after my staff and the selection at the Respirator Shop was excellent and met my requirements.
4 maart 2026
Good & bad
Mask good. Packaging bad - arrived in flimsy packaging so box was squashed & torn (not great when purchasing safety equipment).
17 februari 2026
A very quick delivery.
16 december 2025
Made contact and sorted a problem
Something was out of stock and they managed to provide a similar product at a similar price with minimum fuss.
19 november 2025
really good service and great product
30 oktober 2025
Efficient service and delivery
30 september 2025
Very fast delivery
Very fast delivery, helpful over the phone and co-ordinated an order with a later email. I could not fault their service. To
16 september 2025
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