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ReSupply Reviews 

22.401
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Re Supply was simply a contractor for a junk hauler. It might be less expensive to simply contract a junk hauler on your own so you don’t pay a middleman. The original quote doubled at pick up and the... Toon meer

Beoordeeld met 5 van de 5 sterren

Brendan and Emanuel were super kind and worked safely and efficiently! They easily took the extra large items we had, and they were so enthusiastic explaining their company philosophy about how these... Toon meer

Beoordeeld met 5 van de 5 sterren

The movers arrived on time, were neatly dressed, polite, and efficient. They were knowledgeable about which items were donatable, and which items (such as an old mattress) needed to go to the dump.... Toon meer

Beoordeeld met 5 van de 5 sterren

Brad and Denise with Chuckin' Junk were excellent! They are very professional, polite and very timely. Their attitude was over and beyond the call of duty. This LLC is a definite asset to the sub c... Toon meer

Bedrijfsgegevens

  1. Donatiecentrum
  2. Bezorgdienst

Over ReSupply

Geschreven door het bedrijf

ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.

To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.

What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.

Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.

Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.

Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.

How ReSupply works

Geschreven door het bedrijf

Schedule your donation pickup today
Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
We pick up from anywhere in your home
Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
Your donation supports a local nonprofit
Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.

Every donation is documented

Tax receipt with every pickup

You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.

Contactgegevens

Promotion box for ReSupply

We pick up, so you can give back

Donation pickups from your home, delivered to local nonprofits

4,6

Uitstekend

TrustScore 4.5 uit 5

22K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(22.401)

15.655 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I am a senior with a cane.I had four…

I am a senior with a cane.I had four large construction bags with shoes, clothing.linens, and jackets and coats.The person that was sent to pickup my donations did not come to my fourth floor apt because she wasn't allowed So I had to make two trips to the entrance to deliver the bags.I don't want to ever have to do that again.So I will not use your company again,

22 juli 2026
Logo ReSupply

Antwoord van ReSupply

We are truly sorry to hear about the difficult experience you had with our pickup service. We understand how challenging it must have been to transport those heavy bags from your fourth-floor apartment, especially with a cane. We are reviewing our procedures to prevent similar situations.

Beoordeeld met 2 van de 5 sterren

The cost is too much to pick up…

The cost is too much to pick up donations. The price quoted was not the price paid. Went up by $150. He said it was to pay for recycling for the items that may not be donated but they are not sure if that would happen and for the delivery truck. Not sure why that would make the price go up. Pick up communication was good and they were quick removing the items.

22 juli 2026
Logo ReSupply

Antwoord van ReSupply

Hello Matt and Stacey Firstly, I want to say we appreciate your feedback! While we're happy the pickup was quick and communicative, we apologize for the unexpected price difference. Non donatable items incur upfront recycling center fees which are paid by our haulers upon delivery which may cause the price to increase on site, but that should always be made clear to you before the job begins so that these costs can be accepted or declined. We’re actively refining how we estimate these jobs to prevent this from happening again.

Beoordeeld met 5 van de 5 sterren

The communications leading up to the…

The communications leading up to the pick up was great. I was able to request information timely and advise the drivers of important details before arriving. I was disappointed that you would not take my furniture for donation and had to dump it but that is not your issue since the other companies are not accepting that type of furniture and are not willing to repair anything.

22 juli 2026
Beoordeeld met 3 van de 5 sterren

THey broke a sectional and damaged a door frame

THey broke items. The didn't listen to instructions and almost took out my boxspring that I was keeping

22 juli 2026
Logo ReSupply

Antwoord van ReSupply

We are very sorry to hear about the damaged items and the miscommunication regarding your box spring. We are taking your feedback seriously and will use it to improve our services.

Beoordeeld met 5 van de 5 sterren

I am so happy to have heard about this…

I am so happy to have heard about this service. I found the 2 gentlemen that serviced my request to be so dedicated to doing a good job. They took care of
everything and when they left everything was in it's place and I am so grateful for their desire to satisfy.
Thank you.

22 juli 2026
Beoordeeld met 5 van de 5 sterren

Whole process was easy

Scheduling was easy. Price quoted was same price once items loaded on truck. Communication and when driver would arrive were accurate. Moving company was friendly and fast.

22 juli 2026
Beoordeeld met 5 van de 5 sterren

Ease of scheduling with frequent emails…

Ease of scheduling with frequent emails and texts to confirm or change dates. Truck pick up team were professional and friendly and very careful coming in and navigating stairs and walls to pick up our donations.

22 juli 2026
Beoordeeld met 1 van de 5 sterren

Late and Expensive

They arrived 40 minutes past the appointment window and didn’t respond to texts or calls when they were running late. Then, when they got there, they told me my donation wouldn’t be accepted and charged me an additional $71 for disposal. In addition to all of this, they broke off pieces of the armoire on the way out of the door. This was the worst possible experience at each step!

22 juli 2026
Logo ReSupply

Antwoord van ReSupply

We are so sorry to hear about the extremely negative experience you had! The late arrival, lack of communication, unexpected disposal fee, and damage to your armoire are completely unacceptable. This is certainly not the level of service we aim to provide, and we truly apologize for every aspect of this difficult situation. I've requested a partial refund on your behalf and have flagged this contractor to their Account Manager.

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