I purchased a second-hand laptop worth ₹30,000, which arrived with significant damage discovered only after the sealed package was opened. I reported the issue immediately and returned the laptop... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I purchased a second-hand laptop worth ₹30,000, which arrived with significant damage discovered only after the sealed package was opened. I reported the issue immediately and returned the laptop... Toon meer
Bedrijf heeft geantwoord
I was honestly unsure about buying a refurbished laptop, but Retechee completely changed my mind. The laptop I received looks almost brand new and works flawlessly. Battery health, SSD, and overall pe... Toon meer
Bought the Refurbished laptop for the first time and Retechie was the first Seller i chose to buy my Laptop.... absolute best experience...... i recommend everyone to buy from retechie. dont know abou... Toon meer
♥️🫡Very very good deals and team and all staff very very genuine rates and powefull and fast & new looking laptops. Very nice behaviour of pramod sir and all staff If anybody looking for genuine... Toon meer
At Retechie, we redefine the way you think about refurbished electronics. Retechie has rapidly emerged as India’s fastest-growing company in the refurbished laptop sector . Our mission is to provide high-quality, affordable computing solutions while promoting sustainable technology practices.
Dwarka sector 8, 110077, New Delhi, Indië
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I purchased a second-hand laptop worth ₹30,000, which arrived with significant damage discovered only after the sealed package was opened. I reported the issue immediately and returned the laptop at my own expense as requested. Now they ask me for an unboxing video of the laptop after 30 days of back and forth.
They want to somehow prove that I was responsible for the damage and they do not have to offer any repair or replacement.
Extremely disappointing customer service and a frustrating experience. I would advise others to be cautious before purchasing from this seller.

Antwoord van ReTechie Technology
I ordered the dell latitue 5420. It arrived in good condition. I personally checked the status of battery, ssd and genuine window. This is what I got, Battery backup:2hrs, RAM: 16GB DDR4 3200MHz (Single-channel, upgradeable to 32GB)
Storage: 512GB Samsung NVMe SSD (96% health, practically new)
CPU/GPU: Intel i5-1145G7 with Iris Xe Graphics (Very capable)
BIOS: Up to date (1.56.0). Iam reducing 1 star just because the courier was not traceable and arrived a bit late.
Purchased refurbished Dell 7420. Excellent condition, some minor issues but not worth mentioning.
Recently bought a dell 7320 from them and it's quality is surprisingly very good and their customer service is very good and they are very responsive in WhatsApp
Bought the Refurbished laptop for the first time and Retechie was the first Seller i chose to buy my Laptop.... absolute best experience...... i recommend everyone to buy from retechie. dont know about the others but my experience was absolute best (Laptop - Dell G15, i9, rtx 3060 in a absolute best prize)
I had an amazing experience with retechie... I bought around 6 laptops for my office... Their response also good... And worth buying from retechie... Thank you
Everything good just deducted a star because of the delay of product by 3 days
I need laptop for my exam but now i get it snd laptop is fine somehow i managed thr exam but happy with the product
Thanks ReTechie
♥️🫡Very very good deals and team and all staff very very genuine rates and powefull and fast & new looking laptops.
Very nice behaviour of pramod sir and all staff
If anybody looking for genuine rates and deals trust only on Retechie technology.
Being a developer, initially hesitant to order a high-end refurbished laptop online. I needed a reliable machine for heavy programming, virtual machines, and development builds, so I went with the Lenovo ThinkPad P52 (i7 8th Gen, 32GB RAM, 512GB SSD, Quadro P1000) from ReTechie.
Here is my direct, honest experience:
1. Delivery & Support Experience:
Delhivery courier had a temporary operational delay at their local hub. Naturally, I was concerned, but ReTechie’s team handled it with extreme professionalism. Instead of generic automated responses, their core support actively escalated the case with Delhivery management and kept me posted until the parcel was safely handed over to me. That after-sales support alone earned my trust.
2. Physical Condition & Unboxing:
The laptop arrived very well packed with thick protective cushioning. Physically, the ThinkPad is in top-notch shape. The keyboard feel, display panel, ports, and hinges are solid with no flaws or deep scratches.
3. Deep Technical Audit (PowerShell & Hardware Verification):
I ran full diagnostics and PowerShell audit scripts on the components:
- Processor: Intel Core i7-8750H running smoothly at full turbo frequencies.
- Memory: 32GB Dual-Channel DDR4 running at rated 2667 MHz.
- Storage: Genuine Western Digital NVMe SSD with 100% healthy SMART status.
- Dedicated Graphics: NVIDIA Quadro P1000 properly recognized with official enterprise drivers.
- Battery Health: An impressive ~93% original health retention, giving great backup under workload.
- Peripherals: Fingerprint scanner, Wi-Fi, audio, and thermals are completely stable.
Final Thoughts:
ReTechie is not just another random refurb seller—they deliver genuine enterprise hardware and back it up with real customer support when logistics face friction. If you're on the fence about buying from them, go ahead without worry.
A well-deserved 5-star experience!
I bought a laptop Dell latitude from Retechie Technology.
My product was safely delivered in estimated time.
Product was working perfectly and it is been used from 3 months by me
The site is trusted. The product delivered was ousum.Executive promod is nice person suggested a nice product
Had a great experience with retechie and the laptop is just insane with the condition and delivery was also quick order in Mumbai and the delivery period was around 4-5 days .
Got good condition laptop.
Thanks to Retechie team.
It is really a trusted company to purchase laptops
i ordered a thinkpad t14 gen 1 amd from their website , and honestly i was suprised with the quality .. i was skeptic at first so i researched about the company , i saw mostly positive reviews and also good things in reddit .. so i decided to reach out to them .. and i asked for photos and bios data and all , and they were incredibly patient with eveyrthing .. they provided me all the photos and data and also assured about the return policies .. the delivery was also fast and on time .. i did a cod so no hiccups there too .. came home , unpacked everything and it was working fine , i even opened up the thing and it was working fine .. installed fedora and kde and it works smoothly no problems ,other than the minor scuffs and scratches in the body there is really nothing to be worried about and it's a steal at that price .. overall great experience , would recommend 10/10
Battery backup very low 1min 1% use
Laptop condition good battery condition bad 👎
very reliable source for refurbished laptop customer support response superb within 30 min or earier
It has been a great experience with Retechie, I would highly recommend them for any of your needs to buy some great laptops.
Got a premium laptop at good price, the delivery was fast as well. Support from the business owner was also good.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.