Absolutely no return policy, exchange or store credit. So if you end up not liking it you are out of money entirely
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They ignore my cancellation request and shipped the items days (business days) after I emailed. I receive the box and the items are incorrect. Terrible service. They told me what I could have done bet... Toon meer
Finde die Produkte von Revel Nail (EU) super. Nutze diese jetzt bereits seit mehreren Monaten. Die Liquids sind prima. Halten ohne Probleme 3 Wochen. Da hatte ich von anderen Anwendern oft ber... Toon meer
Revel nails has the most terrible customer service on the planet. Whenever you call you only get a switch board operator that can only send messages that are never returned. I placed an order on the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Revel Nail is one of the world's largest manufacturers of dip powder nail polish, with hundreds of unique shades. Join the REVELution!
Contactgegevens
90 Coles Rd, 08013, Blackwood, Verenigde Staten
- 800-REVEL-01
- sales@revelnail.com
- revelnail.com
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Very difficult to remove
The manicure result was good but I will never use the glitter ones again. It is VERY difficult to remove and destroyed my nails. Also, as your nail grows out your hair will get caught in the ridge between the cuticle and manicure.
Love Revel!
Great variety, lots of information and great illustrative photos. I've always had a good experience with the customer service staff as well, when needed.
They take your money but don't deliver..
August 21, I ordered about $100 worth of product. August 23, I received an order confirmation and tracking number. August 27, the package had not arrived and tracking number was invalid. Issue reported on August 27. On August 30, Support emailed and said my package was missing and new package would be sent out. I was given a new order number and a new tracking number. August 31, I was told one of the items in my order was now out of stock and I was offered a refund. September 2, I contacted Revel Nail again because my replacement package STILL had not shipped. Multiple attempts to contact support were made. September 6, Support reported a "glitch in the system" and created yet another order number and tracking number, putting me back at the start. September 7 contacted support and received no response. As of September 10, newest tracking number shows package still has not shipped and no new info from them.
Absolutely love Revel
Absolutely love Revel. I started with a few other brands and since finding Revel I now only use their products. Great pigmentation and fantastic choice of colours and new releases. Usually always get a freebie or a size upgrade on my pots too
I love the colors and product
So happy I came across Revel nail.
So happy I came across Revel nail.. Doing my own nails is so much fun and more sanitary.. The service is top notch.. When you place an order it gets shipped out by the next day and in your mailbox within days to a week pending on where you live.. Any issues they are right on it and can't help you enough.. Ken, Melissa and staff your number one to me, keep up the great service!!!
Revel Dip Powders get an A+
I've been using Revel Nail dip for the last 3 months. Probably the best dip kit and powers out there. Easy to use and easy to get. Cost is fantastic 7.99 for .5oz and 14 for 1 oz, they upgrade you most of the time so you get Big Bang for your buck. The color selection is fantastic! You need to make sure you clean the top if the liquid bottles after each use. For the 1 and 3 it can harden and make the caps tough to get off. I highly recommend this their dip kits!
Revel nails has the most terrible…
Revel nails has the most terrible customer service on the planet. Whenever you call you only get a switch board operator that can only send messages that are never returned. I placed an order on the 4th of July and I have yet to recieve it. I've explained to the switch board operator over and over that package is caught up in DHL logistics therefore they will have to resend me another order. As of today, I have yet to hear from anyone at Revel.
Received my order timely and product is…
Received my order timely and product is top notch.
Poor Customer Service
I’ve been waiting for a month for my order with absolutely no communication in 3 weeks. Horrible customer service.
Shout-out to the customer service team…
Shout-out to the customer service team for helping me out when I received a smashed bottle in my order. Made it right, but still had some issues with the bottles drying out.
Product Was Dried Out.
I ordered the Starter Kit on May 23 and received the package on June 3rd. Almost 12 days after I was charged. Some of the product was dried out. This company offers 100% customer satisfaction, but they expect me to pay the return cost for a faulty product. Don't waste your money on this gunk.
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