Richmond Motor Group - Hyundai Bognor Regis Reviews 

536
•
TrustScore 5 uit 5

4,8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great friendly service delivered by Maz Miah He was very clear and patient explaining everything with excellent product knowledge and insight as we went through the process of buying a car Ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really great service from Maz Miah at Hyundai Bognor Regis. Was so helpful throughout the process of buying my new car and answered any questions I had. Highly recommend.

Beoordeeld met 5 van de 5 sterren

Great service from Maz Miah at Hyundai Bognor Regis. Purchased a car with him a few cars ago and then came back so my daughter could get her new car. Highly recommend

Beoordeeld met 5 van de 5 sterren

Maz Miam was a really a great guy, can't thank him enough for all he did above and beyond! Would highly recommend all at Richmond Hyundai Bognor Regis

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoservice
  5. Hyundai-dealer
  6. Skoda-dealer
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contactgegevens

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Verenigd Koninkrijk

  • 01243 583 185

4,8

Uitstekend

TrustScore 5 uit 5

536 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(536)

1.711 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It was a pleasure dealing with Will

It was a pleasure dealing with Will, my salesman

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We are so glad to hear you had a pleasant experience with our team. Thank you for your kind words and this wonderful five-star rating!

Beoordeeld met 5 van de 5 sterren

Fantastic experience at Hyundai Bognor…

Fantastic experience at Hyundai Bognor Regis! I recently bought a car here and dealt with Maz Miah, who was absolutely brilliant and highly attentive. He answered all my questions and made sure the car was perfectly prepped. Bob was also great and really helpful throughout. Highly recommend this team!

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that your car buying experience was fantastic and that our team members were brilliant, highly attentive, and very helpful throughout.

Beoordeeld met 5 van de 5 sterren

Amazing expierence at Richmond

Went into Richmond Hyundai after my previous car died dramatically (not a Hyundai) and Will instantly made me feel at ease, explained which cars were available and gave useful information to make my decision. He made the whole process of ordering my new car very easy. Would highly recommend Will and Richmond

9 augustus 2026
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We are so pleased to hear about your positive experience! It's wonderful that our team made you feel at ease and made the process of ordering your new car very easy. Thank you for your kind words and high recommendation!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent service and customer experience with Maz Miah, who was very professional, knowledgeable and a very good communicator.
I highly recommend Hyundai Bognor for car sales and service.

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We're delighted to hear you had such an excellent experience with our team! It's wonderful to know that you found our service professional, knowledgeable, and communicative. We truly appreciate your high recommendation.

Beoordeeld met 5 van de 5 sterren

Maz Miah was excellent once again in…

Maz Miah was excellent once again in helping us with our car purchase. Thank you for making the experience a delight and we will be in contact again in the future.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We're so happy to hear that our team member was excellent in assisting with your car purchase. It's wonderful that we could make the experience a delight for you. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Hyundai Tucson…

We purchased a pre owned Hyundai Tucson at Richmond in Bognor Regis.

The whole process from start to finish has been excellent. Richmond staff (Maz and Brook in sales and Cam in service) were so helpful snd accommodating.
I absolutely love the Tucson and am now considering a Kona to go with it.

Thank you

24 juli 2026
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We are so happy to hear that your experience purchasing a pre-owned vehicle was excellent from start to finish. We truly appreciate your kind words about our team and are delighted you love your new car. We look forward to assisting you with a Kona!

Beoordeeld met 5 van de 5 sterren

Amazing service from Maz Miah

Amazing service from Maz Miah, would highly recommend.

11 juli 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Bognor Regis

Antwoord van Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating! We're so pleased to hear about the amazing service you received from our team member. We'll be sure to pass on your kind words.

Beoordeeld met 5 van de 5 sterren

Fantastic service from Maz Miah

Fantastic service from Maz Miah, when buying a new car. Thank you Maz for making it a pleasant, easy experience.

11 juli 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that buying your new car was a pleasant and easy experience! We appreciate your kind words about our service.

Beoordeeld met 5 van de 5 sterren

Maz Miah was our sales executive and…

Maz Miah was our sales executive and this was our second car from him. Maz is very knowledgeable, attentive and personable and dealing with him was stress free and enjoyable. That’s not necessarily something I would say when I’ve bought previous cars from other dealers!!. Thanks Maz

9 juli 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear about your excellent experience and that you found the process stress-free and enjoyable. It's wonderful to know that our team provided such knowledgeable and attentive service for your second purchase.

Beoordeeld met 5 van de 5 sterren

Maz Miah made the whole experience easy…

Maz Miah made the whole experience easy from start to finish. He was extremely helpful and friendly

9 juli 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Bognor Regis

Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We appreciate your fantastic review and five-star rating! We are delighted to hear that our team made your experience easy from start to finish.

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Outstanding service from Maz Miah. Friendly, honest, and professional throughout the whole process. Collecting my car today was an absolute pleasure. Highly recommend to anyone looking for a hassle-free experience. Thank you!

8 juli 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We appreciate your positive feedback! We're delighted to hear that our team provided outstanding, friendly, honest, and professional service throughout your experience, making collecting your car an absolute pleasure.

Beoordeeld met 5 van de 5 sterren

What a fabulous member of the Richmond…

What a fabulous member of the Richmond Motor Group team Maz Miah, your easy character made the car purchase very easy thank you.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that your car purchase was easy! We appreciate your kind words about our team member's character.

Beoordeeld met 5 van de 5 sterren

Maz was one of the best car salesman i…

Maz was one of the best car salesman i have had the great pleasure to deal with , totally open and honest made me feel very at ease making very big decisions for me and my family moving forward, Thanks Maz

3 juli 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We appreciate your positive feedback! We're happy to hear that our team member made you feel at ease and was open and honest during such important decisions for you and your family.

Beoordeeld met 5 van de 5 sterren

Great service and excellent customer care!!!

I have had the pleasure of meeting Maz at Richmond Hyundai Bognor Regis from start to finish he has been helpful, professional and extremely knowledgeable he put me at ease straight away with his friendly manner and nothing was too much trouble, will definitely recommend to family and friends! Excellent service throughout!!

1 juli 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Bognor Regis

Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We appreciate your wonderful feedback and 5-star rating! We're so glad to hear that our team member was helpful, professional, and knowledgeable, making your experience a pleasant one. Thank you for your recommendation!

Beoordeeld met 2 van de 5 sterren

Having brought my car in September 2025…

Having brought my car in September 2025 I was informed by the salesman when picking it up that the the spare key had not been sent over with the car from the Southampton dealership. I was assured that this would be chased and I would receive a call to collect it from Bognor Regis dealership when it arrived. Having chased several times and being assured by the salesman he was chasing this also I heard nothing further.

I took my car in for a service on 22 June and raised this issue again. I was assured this would be chased and I would receive an update. A week later I still have had no update but I did receive a voicemail asking me to complete a review in relation to my service!

When buying the car the staff could not be more helpful but post purchase the customer service is very poor. Having dealt previously with a different Hyundai dealership where the customer service was excellent I'm very disappointed as to how poor it is at the Bognor Regis dealership.

When buying my car I recommended them to a work colleague who then bought a car from them. He also was promised a spare key which he has never received either. I won't be recommending them to anyone else.

If anything goes wrong with the key I have I won't be able to drive my car which having spent decent money on a new car is totally unacceptable.

29 juni 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Bognor Regis

Antwoord van Richmond Motor Group - Hyundai Bognor Regis

Hi Tracy,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Beoordeeld met 5 van de 5 sterren

New Hyundai

We have just bought a new Hyundai from Richmond and the salesman Maz Maih could not have been more helpful.

26 juni 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Bognor Regis

Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We are so pleased to hear about your positive experience with us. We appreciate you sharing your kind words.

Beoordeeld met 5 van de 5 sterren

What a fantastic experience purchasing…

What a fantastic experience purchasing my new car from Richmonds Bognor Regis, the sales executive Maz Miah made the experience very special he was professional, friendly and nothing was to much trouble from choosing my car to the tailored finance offered was perfect, I would definitely recommend Richmonds, big thank you and thumbs up from me.

23 juni 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Bognor Regis

Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We are so pleased to hear about your fantastic experience purchasing your new car. It's wonderful that the process was professional and tailored perfectly for you. Thank you for your kind words and high recommendation!

Beoordeeld met 5 van de 5 sterren

Maz Miah was super helpful buying our…

Maz Miah was super helpful buying our new car my brother recommended him to us such a trustworthy guy Thankyou we will be back 😀

22 juni 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Bognor Regis

Antwoord van Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear your car buying experience was super helpful and trustworthy! We appreciate your kind words and look forward to welcoming you back.

Beoordeeld met 1 van de 5 sterren

Poor service! Won’t be returning!

I was invited into the show room after receiving a loyal customer offer through the post, I booked my appointment online and then after was bombarded with voicemails and phone calls asking me to confirm my appointment, once I did the phone calls from a particular member of staff still continued. I arrived 10 mins before my appointment time and waited over 30 mins to see the advisor. Once I did I wasn’t listened to and felt pushed and pressured into purchasing a brand new car, despite me making it clear this was not an option for me due to finance. The advisor couldn’t even facilitate my interest in looking for a used car! I felt belittled and got the impression that I was wasting my time! Very poor service and due to this I won’t be returning!

21 juni 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Bognor Regis

Antwoord van Richmond Motor Group - Hyundai Bognor Regis

Hi Kelly,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

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