Great friendly service delivered by Maz Miah He was very clear and patient explaining everything with excellent product knowledge and insight as we went through the process of buying a car Ma... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieHyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Maz Miam was a really a great guy, can't thank him enough for all he did above and beyond! Would highly recommend all at Richmond Hyundai Bognor Regis
Bedrijf heeft geantwoord
Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring.... Toon meer
Bedrijf heeft geantwoord
Maz Miah is everything you hope for in a sales consultant: knowledgeable, attentive, and genuinely invested in helping you find the right vehicle—without any of the pushy high-pressure tactics you so... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- ook in
- Autokeuringsstation
- Autoservice
- Hyundai-dealer
- Skoda-dealer
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contactgegevens
Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Verenigd Koninkrijk
- 01243 583 185
4,8
Uitstekend
536 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience at Richmonds Hyundai…
Great experience at Richmonds Hyundai Bognor. Louis and Ben both helped immensely and got me into a fantastic new Santa Fe. Highly recommended.
11 december 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Hi Joshua, thank you for your fantastic review and five-star rating! We are thrilled to hear that Louis and Ben provided excellent assistance and helped you into your new Santa Fe. Your recommendation means a lot to us, and we hope you enjoy many happy miles in your new car. Best regards, Richmond Hyundai Bognor Regis.
The purchase was good
The purchase was good. Mario Game was really helpfull through the purchase process
7 december 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Hi Dave, thank you for your fantastic review and five-star rating! We're delighted to hear that your purchase experience at Richmond Hyundai Bognor Regis was positive, and we will be sure to pass on your kind words to Mario. Wishing you many happy miles in your new car!
Maz was absolutely amazing helped me…
Maz was absolutely amazing helped me loads all the way through. Told me everything showed me everything could not ask for better service. Very pleased with the service.
6 december 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review, Patricia. We are thrilled to hear that Maz provided such excellent service and guided you through everything so thoroughly. Your kind words mean a lot to us, and we will be sure to pass on your feedback to Maz. Best regards, Richmond Hyundai Bognor Regis.
Great experience
Great experience . Mario in the sales team in Bognor Branch is excellent and was really thorough and helpful throughout the process ensuring we had all the information to make a decision to buy the Tuscon. Great branch location and everyone is really professional . The sales team are all excellent and there are many vehicles in branch to look at various models.
4 december 2025
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Hi Paul, thank you for sharing your recent experience! We are grateful for the positive feedback and hope to see you again in the future!
Speedy process and courteous
Firstly they had the vehicle we were looking for. From start to finish the process was very speedy.
We were shown respect and courtesy. From Lloyd to Maz the process was smooth.
We cannot fault.
2 december 2025
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Hi John, hearing that you've had such a great car-buying experience is the best thing we could hope for! Thanks for sharing!
Great service from start to finish
Great service from start to finish. Maz was extremely helpful & knowledgeable putting a first time car owner @ ease.
1 december 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your kind review and five-star rating, Mrs Edwards. We are delighted to hear that you had a great experience at Richmond Hyundai Bognor Regis. It’s wonderful to know Maz was able to assist you with his helpful and knowledgeable approach, especially as a first-time car owner. We wish you many happy miles in your new car!
Maz Miah (Richmond Hyundai Bognor) was…
Maz Miah (Richmond Hyundai Bognor) was very helpful and informative. Made the process of road testing and buying really easy. Good communication throughout and a really smart dealership with a good range of vehicles to view. Would highly recommend.
1 december 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your review, Gareth. We're delighted to hear that Maz Miah provided helpful and informative service, making your road testing and buying process seamless. Your kind words about our dealership and vehicle range mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Richmond Hyundai Bognor Regis in the future.
Great experience
The whole experience from start to finish was efficient,friendly and very professional
Maz Miah couldn't have been more helpful throughout the whole process and made us feel very at ease
26 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review and five-star rating, Lisa. We are delighted to hear about your positive experience at Richmond Hyundai Bognor Regis. Maz Miah will be thrilled to know his friendly and professional approach made you feel at ease throughout the process. Best regards from all of us at Richmond Hyundai Bognor Regis!
Maz was great …
Maz- I can honestly say he’s one of the best car salesmen I’ve ever met. From the moment I walked in, he was friendly, knowledgeable, and completely focused on helping me find the right car—not just making a sale.
Maz took the time to answer all my questions, explained every feature clearly, and never made me feel rushed or pressured. He was transparent about pricing, patient throughout the entire process, and genuinely wanted me to be happy with my choice.
Thanks to Maz, buying a car felt smooth, stress-free, and even enjoyable. If you’re looking for someone who truly cares about customer satisfaction, Maz is your guy. Highly recommended!
25 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
We're so glad to hear that your car-buying experience was smooth and enjoyable. It's wonderful knowing you felt supported and valued throughout the process. We appreciate you recommending our team!
Maz was honestly amazing throughout
Maz was honestly amazing throughout! He listened to everything we said and wanted for our new car! When chatting later on he remembered personal details we had discussed which was such a lovely touch. If you want a calm environment and not feel pressured. Ask for Maz if you go here, you wont be disappointed!!
26 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review and five-star rating, Polly! We are thrilled to hear about your positive experience at Richmond Hyundai Bognor Regis. It's great to know that Maz provided such attentive and personalised service, creating a calm and pressure-free environment for you. We will be sure to pass on your kind words to him. We hope you enjoy your new car and look forward to welcoming you back in the future!
Staff listened
Staff listened, paid attention to my wishes & did their upmost to please me. My second purchase from Richmond Hyundai and I have no reason to go elsewhere. Professional throughout.
21 november 2025
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review and five-star rating. We're delighted to hear that our team at Richmond Hyundai Bognor Regis provided attentive and professional service, meeting your expectations once again. We truly appreciate your loyalty and look forward to assisting you again in the future. Best regards, Richmond Hyundai Bognor Regis.
Finley was absolutely superb
Finley was absolutely superb. He managed any issues that arose incredibly well.
18 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
We're happy to hear that the handling of any challenges was superb. We appreciate you taking the time to share your positive experience with us.
very unimpressed
very unimpressed, delivered car at 10.00hrs for recommended brake adjustment, went to collect at 15.00 and told to come back in 1.5 hrs. Went back and not even started on it.
Poor communication, no service.
Won't be back.
17 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Hi Annie,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and apologise for any inconvenience or frustration caused.
This is not the level of service we strive to provide, and we would like the opportunity to put things right. Please email us at customer.service@richmondmotorgroup.com with your contact number and address so we can investigate the issue thoroughly.
We appreciate your patience and hope to restore your confidence in us.
Kind regards,
Hyundai Bognor Regis
great experience with Maz buying a new…
great experience with Maz buying a new car
13 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
We're glad you had a great experience purchasing your new car. Thank you for sharing your positive feedback with us.
100/10!
After having trouble at another dealership, I came to Hyundai in Bognor Regis, and Maz Miah was absolutely fantastic. From the beginning of my car search to the day I collected my car him and sales manager Ben was amazing and both really looked after me :) Thankyou very much and definitely will recommend family and friends come here in the future!
12 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review and five-star rating! We are delighted to hear that Maz and Ben provided you with fantastic service and made your car-buying experience so positive. Your recommendation means a lot to us, and we look forward to welcoming your family and friends in the future. Best regards, Richmond Hyundai Bognor Regis.
Did not fix the fault, and haven't called back as promised.
Car was booked in to rectify a fault at Richmond Cars Bognor. As arranged my car was collected and a courtesy car was left for me. Later in the day I recieved a call to advise that the car had been repaired, but it was too late to return my car and that it would be brought back the next day. As promised, my car arrived mid morning the next day, and the driver took the courtesy car back. So I took my car for a drive to find that the fault had not been fixed. I called Richmond Bognor, to be told that the service department was busy and that I would get a call back - I did not get that call back (this was on a Friday) So I again called on Monday, to again be told service department was busy and I would get a call back - no call back. I went on the live chat, and left a message about the issue with my car - again no response. Really not happy at all, as my car still has the fault. Genesis GV60, booked in 30 October 2025.
UPDATE 11 November 2025
I have another booking to hopefully rectify the fault, not until 27 November though. But hopefully this will cure the issue with my car. Just a shame that it took a bad Trustpilot review to get things moving.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Hi John,
Thank you for your feedback. We sincerely apologise for the inconvenience and frustration you have experienced with your recent visit to Richmond Hyundai Bognor Regis. It is disappointing to hear that the fault with your Genesis GV60 was not resolved and that our communication fell short of expectations.
Your concerns are very important to us, and we deeply regret any inconvenience caused by the lack of follow-up and the unresolved issue with your car. Please rest assured that we take matters like this seriously and will investigate this further to ensure improvements are made to our service.
We kindly request you to contact us at customerservices@richmondmotorgroup.com at your earliest convenience so we can address this matter promptly and work towards a resolution.
Kind regards,
Richmond Hyundai Bognor Regis
The customer service we received from…
The customer service we received from Maz Miah was exceptional and really made us feel valued as a customer.
5 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review, Ross. We are delighted to hear that Maz Miah provided you with exceptional customer service and made you feel valued. We will be sure to pass on your kind words to Maz. Best regards, Richmond Hyundai Bognor Regis.
Maz at Hyundai Richmond Bognor was 10…
Maz at Hyundai Richmond Bognor was 10 out of 10 in his expertise, communication, friendliness and looking after us.
I will be going back to request Maz to purchase another car.
Very professional, approachable and patient with any questions asked.
See you soon
Laura
1 november 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review and five-star rating, Laura.
We are delighted to hear about your positive experience at Richmond Hyundai Bognor Regis.
Maz will be thrilled to know that his expertise, communication, and professionalism made such a great impression.
We look forward to welcoming you back when you're ready for your next car.
Best regards, Richmond Hyundai Bognor Regis.
Maz Miah
Maz Miah, explanation of all goods sold to me was very understandable and a necessary ce guy who followed up everthing
31 oktober 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review, Lesley.
We are delighted to hear that Maz Miah provided clear explanations and excellent service throughout your experience with us.
Your kind words will certainly be shared with him.
We look forward to welcoming you back to Richmond Hyundai Bognor Regis in the future!
We felt at ease and welcome as soon as…
We felt at ease and welcome as soon as we arrived. Being greeted at the front desk is a nice touch.
Maz guided us through choosing our motability vehicle. He made sure we understood the process and went above and beyond. Nothing was too much trouble. Genuinely a really nice guy who we felt completely at ease with from the start. An all round nice experience. Thank you
31 oktober 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Hyundai Bognor Regis
Thank you for your wonderful review and five-star rating, Ms. Boxall.
We are delighted to hear that you felt at ease and welcomed during your visit to Richmond Hyundai Bognor Regis.
It's fantastic to know that Maz provided exceptional guidance and made the process of choosing your motability vehicle such a positive experience.
We will be sure to pass on your kind words to him.
Thank you for choosing us, and we hope to assist you again in the future!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.