Richmond Motor Group - Hyundai Southampton Reviews 

1.074
•
TrustScore 4.5 uit 5

4,6

Hyundai Southampton, West Quay Road, SO15 1GY Southampton, Hampshire, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our sales executive, Bhadur, really smoothed the whole process. He was friendly, very knowledgeable, encouraging but not pushy, and helped us to crystallise our decisions. He procured a car from anoth... Toon meer

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Beoordeeld met 5 van de 5 sterren

Our sells advisor, Bryn was simply amazing he went above and beyond and made buying a new car easy and a very happy experience and there was definitly no stress. He was friendly and explained everyth... Toon meer

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Beoordeeld met 5 van de 5 sterren

From start to finish the service was amazing, all my questions were answered, the car I got had a dent at the back and I was told that would be sorted by the time I pick it up and it was, honestly I’m... Toon meer

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Beoordeeld met 5 van de 5 sterren

Visited the showroom 18th July without an appointment to view their ex demonstration Ioniq5 and was welcomed in by smiling receptionist who introduced us to salesman Calum who showed us the vehicle... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoservice
  5. Hyundai-dealer
  6. Skoda-dealer
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contactgegevens

  • Hyundai Southampton, West Quay Road, SO15 1GY, Southampton, Hampshire, Verenigd Koninkrijk

  • 02380 639 844

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.074)

1.711 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Bhads was really friendly and helpful…

Bhads was really friendly and helpful from start to finish. Made everything easy and hassle free.

21 februari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your fantastic review, Lee. We're delighted to hear that Bhads provided you with friendly and helpful service, making the process smooth and hassle-free. Your kind words mean a lot to us, and we look forward to welcoming you back to Richmond Hyundai Southampton in the future!

Beoordeeld met 5 van de 5 sterren

Callum gave fantastic service to us and…

Callum gave fantastic service to us and we will return to Hyundai in the future. Many thanks, David

18 februari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Southampton

We're happy to hear that you received fantastic service and will return in the future. Thank you for sharing your positive experience with us!

Beoordeeld met 5 van de 5 sterren

I had an outstanding experience when…

I had an outstanding experience when coming down to enquire about my vehicle, and other potential options. From the moment i walked in experience and customer service was great. Ibrahim ali very professional and a key player i would say, looked after me very well.
Helped me out from start to finish and got the result i wanted. Would definitely reccomend seeing him if u pop down there. Brilliant customer service, could not ask for better.

18 februari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Southampton

We're happy to hear about the outstanding experience you had when inquiring about your vehicle. It's great to know that the customer service was brilliant and that you were well looked after. We appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

I had a great experience at Richmond

I had a great experience at Richmond
Hyundai.Everyone was so helpful as it was my first time buying a car .

14 februari 2026
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Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your wonderful review and five-star rating, Rosemarie. We're delighted to hear that your first car-buying experience at Richmond Hyundai Southampton was a positive one and that our team was able to assist you so effectively. We wish you many happy miles in your new car! Best regards, Richmond Hyundai Southampton.

Beoordeeld met 5 van de 5 sterren

Thank you team

Thank you team for making the purchase a great experience, especially Sinead McFarlane.

9 februari 2026
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Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your wonderful review, Ralph. We’re delighted to hear that you had a great experience at Richmond Hyundai Southampton. We’ll be sure to pass on your kind words to Sinead McFarlane and the team. Best regards, Richmond Hyundai Southampton.

Beoordeeld met 5 van de 5 sterren

Hyundai I 10

Shahin Ali is a really polite ,friendly young man,he explained the car in detail, it was very easy to buy a car from him, he is a great asset to the company.

7 februari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your wonderful review, Suzanne. We are delighted to hear that Shahin provided you with such a positive and seamless car-buying experience. Your kind words about his polite and friendly nature will certainly be shared with him. We are proud to have him as part of our team at Richmond Hyundai Southampton. Best regards and happy driving!

Beoordeeld met 5 van de 5 sterren

Another yearly service at Hyundai Southampton

Another yearly service at Hyundai in Southampton. Thank you very much to Lisa Thomas for a great service provided. The car was dropped at 8:15 for its 6th yearly service and by 12:30 was done and got my check up video as usual. Definitely recommend the team in Southampton.

9 februari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Southampton

We appreciate you taking the time to share your positive experience with us. We're happy to hear that you were satisfied with the service provided and the efficiency of our team. We value your recommendation!

Beoordeeld met 5 van de 5 sterren

Thanks to Tara, I’ve got a keen eye for Hyundai!

I came into dealership looking at options for my next car, wasn’t too familiar with Hyundai so I asked for some advice on why I should go for a Hyundai compared to other brands and I remember Tara was so helpful in understanding what was the best option for me! I’ve got a keen eye on Hyundai now and will definitely be back again soon!

7 februari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your wonderful review and five-star rating, Charlie. We're delighted to hear that Tara was able to provide you with helpful advice and guide you through the options available at Richmond Hyundai Southampton. We're pleased to know we could assist in sparking your interest in Hyundai, and we look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

10/10 experience.

Dealt with Callum Upton when buying my i20. Love the car, and the process he made very simple: Thanks Callum I love the car

14 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your kind review, Marley-Arron. We are delighted to hear you love your new i20 and that Callum made the process straightforward for you. We’ll be sure to pass on your appreciation to him. Best regards, Richmond Hyundai Southampton.

Beoordeeld met 5 van de 5 sterren

New car purchase

I purchased a new i10 from the Southampton dealership and want to thank Bhads for his professional and respectful salesmanship. He was friendly, knowledgeable and answered all my questions making the process a pleasure and as stress free as possible. I look forward to enjoying my new car for many years to come.

4 februari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your wonderful review and five-star rating, K Maynard. We're delighted to hear that Bhads provided you with such a professional and stress-free experience at Richmond Hyundai Southampton. We will certainly pass on your kind words to him. Wishing you many happy years of driving your new i10!

Beoordeeld met 5 van de 5 sterren

Tara was incredible

We talked to Tara and she was absolutely incredible! I was nervous and she put my nerves at ease immediately, she’s professional, incredibly knowledgeable and such a friendly person to talk to! I can’t recommend coming here enough, especially if you get to chat with Tara

4 februari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your glowing review, Max! We are thrilled to hear that Tara was able to make your experience at Richmond Hyundai Southampton so positive. Your kind words about her professionalism, knowledge, and friendly nature will certainly be shared with her. We truly appreciate your recommendation and look forward to welcoming you again in the future.

Beoordeeld met 5 van de 5 sterren

Tara was very helpful throughout

Tara was very helpful throughout, very knowledgeable and friendly. Would recommend her for any future assistance

23 januari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your wonderful review and five-star rating, Annie! We're delighted to hear that Tara provided you with such helpful, knowledgeable, and friendly service. We'll be sure to pass on your kind words to her. We look forward to assisting you again at Richmond Hyundai Southampton in the future.

Beoordeeld met 5 van de 5 sterren

Tara was really friendly and helpful

4 februari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

Hi Kye, thank you for the five-star review! We're delighted to hear that Tara provided you with friendly and helpful service. We’ll be sure to pass along your kind words to her. Best regards, Richmond Hyundai Southampton.

Beoordeeld met 5 van de 5 sterren

Baz is very helpful

Baz is very helpful. Awesome experience.

3 februari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your review and five-star rating, Mobi. We are delighted to hear that Baz was very helpful and that you had an awesome experience at Richmond Hyundai Southampton. We look forward to welcoming you again in the future.

Beoordeeld met 5 van de 5 sterren

Bhads was amazing

Beads was amazing. He is very handsome and I like like a lot. Thanks you richmond

3 februari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your five-star review, Mr Soji George. We're delighted to hear that you had a positive experience at Richmond Hyundai Southampton and that Beads made such a great impression. We will be sure to pass along your kind words to him. Best regards, Richmond Hyundai Southampton.

Beoordeeld met 5 van de 5 sterren

BAZ has good patience and very helpful…

BAZ has good patience and very helpful .

3 februari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

Hi Mishel, thank you for your five-star review! We are delighted to hear that Baz provided you with helpful and patient service. Your kind feedback is greatly appreciated, and we will be sure to share it with Baz. Best regards, Richmond Hyundai Southampton.

Beoordeeld met 5 van de 5 sterren

Excellent experience

This is my 3rd car from Richmond and always the service and attention was spot on .

30 januari 2026
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

We're glad you enjoyed your experiences with us. It is wonderful to know our service met your expectations. Thank you for your continued loyalty.

Beoordeeld met 3 van de 5 sterren

I was due to collect my car but I got a…

I was due to collect my car but I got a call to say a cracking had been found on the windscreen so needed attention. I duly collected the car, the next day I noticed a cracking!! On numerous calls to the showroom I have had no response
To say I'm annoyed is an understatement. I shall try again tomorrow to see if I do eventually get somewhere .

29 januari 2026
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

Hi Vanessa, thank you for taking the time to share your feedback. We are very sorry to hear about the issue with your car's windscreen and the lack of response you have experienced. This is not the level of service we aim to provide at Richmond Hyundai Southampton. Please accept our apologies for the inconvenience caused. We encourage you to reach out to our team again, and we will ensure your concerns are addressed promptly. Kind regards, Richmond Hyundai Southampton.

Beoordeeld met 5 van de 5 sterren

Thankyou Sinead McFarlane excellent service .

Purchased our upgrade with Sinead McFarlane , we had a slight set back during handover day with a couple of minor paperwork issues with to do with me and whilst I felt stressed and she was calm and professional which helped to keep me at ease while she got everything ironed out for us. It was a real pleasure having her as our sales consultant and she was friendly helpful and informative. She had an excellent attitude and Richmond are very fortunate to have her in their team .
Thankyou Kim Cook

21 januari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Hyundai Southampton

Antwoord van Richmond Motor Group - Hyundai Southampton

Hi Kim, thank you for your fantastic review and five-star rating! We're delighted to hear that Sinead provided calm, professional, and friendly service, ensuring everything was sorted out smoothly for you. We feel fortunate to have her as part of our team at Richmond Hyundai Southampton, and your kind words will mean a lot to her. We hope you enjoy your new upgrade and look forward to seeing you again in the future! Best regards, Richmond Hyundai Southampton.

Beoordeeld met 5 van de 5 sterren

Bryn and the team were excellent

Bryn and the team were excellent, really easy process, no stress and worry free. Top customer service.

25 januari 2026
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Antwoord van Richmond Motor Group - Hyundai Southampton

Thank you for your review and five-star rating, AF. We are thrilled to hear that Bryn and the team provided you with excellent service and made the process stress-free. Your kind words about our customer service mean a lot to us. Best regards, Richmond Hyundai Southampton.

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