Richmond Motor Group - MG Portsmouth Reviews 

535
•
TrustScore 4.5 uit 5

4,5

MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB

•

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Beoordeeld met 5 van de 5 sterren

Dan made our experience enjoyable and kept me informed of every step of the process. He also took the time to show me all the instruments in the car and gave me the opportunity to test drive the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service! The sales agent, Dan was amazing. He is a true sales professional. He was patient and detailed. He took his time to articulate our needs and carefully guided us through th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everyone at Richmond motor group are very friendly. I felt completely at ease when buying a car here. As a woman it can be intimidating but it was a great experience. Dan helped us and made the transa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoservice
  5. Hyundai-dealer
  6. Skoda-dealer
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contactgegevens

  • MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, Verenigd Koninkrijk

  • 02392 288 260

4,5

Uitstekend

TrustScore 4.5 uit 5

535 reviews

5 sterren
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4,5

Alle reviews

(535)

1.711 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

He was very kind a professional even…

Dan was very kind a professional even with all my questions very fast on the turn over

29 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We're happy to hear that Dan was helpful and professional while answering your questions and providing quick service. Thank you!

Beoordeeld met 5 van de 5 sterren

Perry was very good

Perry was very good, looked after us well worked out a good deal and kept us in the loop on delivery, much better experience than we’ve had in the past.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We're happy to hear that you had such a positive experience! It's great to know you felt well-cared for and informed throughout the process. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Sarah was really helpful

Sarah was really helpful! Very friendly and open about the car we were looking for. She made the experience quick (especially with 2 kids) and then took me out on a test drive. I’ve never driven manual before so she gave me an impromptu driving lesson!

26 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We're happy to hear that you found our team member helpful and friendly! We appreciate you mentioning how quick the experience was. Thanks for your feedback!

Beoordeeld met 5 van de 5 sterren

Great service - excellent communication

Sarah was really helpful throughout the whole process of buying my new car. Communication was excellent from start to finish, and she was always proactive in finding answers to any questions I had. She made everything smooth and stress-free—highly recommend!

25 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We appreciate you sharing your positive experience. We're happy to hear that the car-buying process was smooth and stress-free, and that our communication met your expectations. Thanks for your recommendation!

Beoordeeld met 5 van de 5 sterren

Sarah was very friendly and efficient…

Sarah was very friendly and efficient really good and we look forward to our new car
Would happily deal with Sarah again

25 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We're happy to hear that you found our service efficient and friendly. We appreciate your kind words and hope you enjoy your new car!

Beoordeeld met 5 van de 5 sterren

Sundeep was very polite

Sundeep was very polite, friendly and professional. Our time with Richmond MG was great.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We appreciate your five-star rating! We're happy to hear that you found Sundeep polite, friendly, and professional, and that your time was great.

Beoordeeld met 5 van de 5 sterren

The best customer service

The best customer service. I am very happy with Daniel Tate service.

23 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We appreciate your kind words and are so happy to hear you received the best customer service. We are delighted you're pleased with the service.

Beoordeeld met 5 van de 5 sterren

Heart attack avoided

I was relieved to receive a call informing me the body work on my offside rear door was complete, on time, and it was ready for collection. A few minutes later I received another call telling me it was not ready as they had just opened the parcel from MG and they had sent the wrong door. It would take two days before they received the correct door and, in the meantime, they would refit the damaged door so I could collect the car as arranged as I needed it over the weekend. Imagine my relief when, on arrival, I was told that they had in fact completed the repair, all that was needed was the trim on the bottom of the door and they were able to get that from the Guildford Branch. Despite this comms problem I give 5 stars for recovery from what could have been an awkward situation and for completion of work to a high standard and on time.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We appreciate you taking the time to share your experience. We're glad to hear that we could recover from the communication issue and complete the work to a high standard and on time. Thank you for your positive feedback and 5-star rating!

Beoordeeld met 5 van de 5 sterren

Excellent

Daniel Tate was very helpful and polite, excellent service from the start of ordering a car to pick up

22 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

We're happy to hear that you found the service excellent, from ordering to picking up your car, and that you were treated with politeness and helpfulness.

Beoordeeld met 5 van de 5 sterren

Efficient and brilliant service from…

Efficient and brilliant service from Sarah!

21 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - MG Portsmouth

Antwoord van Richmond Motor Group - MG Portsmouth

We're happy to hear that you had such a positive experience! We appreciate your feedback and are glad we met your expectations.

Beoordeeld met 5 van de 5 sterren

Best car advice ever

Sarah was amazing throughout the entire process advised me on the correct car for me, helped explain best price and allowed me to make my best choice for the greatest car I could get

19 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - MG Portsmouth

Antwoord van Richmond Motor Group - MG Portsmouth

We're happy to hear that you had such a positive experience! We appreciate you mentioning how helpful we were in guiding you to the perfect car at the best price.

Beoordeeld met 5 van de 5 sterren

It's the customer service in all was…

It's the customer service in all was on point.the sales representatives were very polite and welcoming and exercised alot of patience.

18 maart 2026
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Antwoord van Richmond Motor Group - MG Portsmouth

We appreciate your positive feedback! We're so glad to hear that you found our sales representatives polite, welcoming, and patient, and that our customer service was on point.

Beoordeeld met 5 van de 5 sterren

Knowledgable

Knowledgable, friendly and professional salesperson.

15 maart 2026
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Antwoord van Richmond Motor Group - MG Portsmouth

We appreciate your feedback and five-star rating. We are so glad you found our salesperson knowledgeable, friendly, and professional.

Beoordeeld met 5 van de 5 sterren

Perry at Portsmouth was amazing

Perry at Portsmouth was amazing

14 maart 2026
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Antwoord van Richmond Motor Group - MG Portsmouth

We are so happy to hear that you had an amazing experience at Portsmouth. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

If the car is as good as the service from Dan
I'll be very happy

16 maart 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - MG Portsmouth

Hi Viv, thank you for the wonderful review and the five-star rating! We're thrilled to hear about your positive experience with Dan. We hope your new car brings you as much joy as our service did. Best regards, Richmond MG Portsmouth.

Beoordeeld met 5 van de 5 sterren

New MG

Fantastic service from. Very professional and efficient

6 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - MG Portsmouth

Antwoord van Richmond Motor Group - MG Portsmouth

We appreciate your five-star rating and are so glad to hear you received very professional and efficient service. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Great experience buying my new car

Great experience buying my new car, Dan couldn't have done more. Only negative were the chairs!

9 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - MG Portsmouth

Antwoord van Richmond Motor Group - MG Portsmouth

We're happy to hear that you enjoyed buying your new car. We appreciate your feedback and will consider your seating comments. Thank you!

Beoordeeld met 5 van de 5 sterren

Daniel Tate was very helpful from first…

Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a Very professional competant salesman. Review from Mrs Sally Bromfield.

6 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - MG Portsmouth

Antwoord van Richmond Motor Group - MG Portsmouth

Thank you for your wonderful review, Sally. We're delighted to hear that Daniel Tate provided such helpful and professional service, making the process stress-free and keeping you informed throughout. Your kind words will certainly be shared with him. Best regards, Richmond MG Portsmouth.

Beoordeeld met 5 van de 5 sterren

Excellent all round service from Sarah…

Excellent all round service from Sarah McCarthy… very pleased

4 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - MG Portsmouth

Antwoord van Richmond Motor Group - MG Portsmouth

We are happy to hear that you are very pleased with the all-round service. Thank you for sharing your positive experience with us.

Beoordeeld met 4 van de 5 sterren

Perry and Richard did a great job in a…

Perry and Richard did a great job in a difficult situation with getting our finance shorted and making sure we got the best deal for our new MG HS

4 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - MG Portsmouth

Antwoord van Richmond Motor Group - MG Portsmouth

Thank you for your review and rating, Terry. We're pleased to hear that Perry and Richard were able to assist you effectively in securing the best deal for your new MG HS despite the challenges. We will make sure to pass along your kind words to them. Best regards, Richmond MG Portsmouth.

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