Richmond Motor Group - Suzuki Botley Reviews 

124
TrustScore 5 uit 5

4,8

Suzuki Botley, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collect... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen ag... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoservice
  4. Hyundai-dealer
  5. Skoda-dealer
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contactgegevens

  • Suzuki Botley, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, Verenigd Koninkrijk

  • 01489 775 000

4,8

Uitstekend

TrustScore 5 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(124)

1.675 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Exceptional service from Sandeep Arora…

We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands and Richmond Motors at Botley.

His courteous and delightful personality definitely convinced us to buy a new Skoda Fabia from you and have it serviced by your department when that becomes due. Thank you also to Simon and Sam for their help. Patricia & Neale

12 juli 2024
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good morning! It's wonderful to see such positive feedback. We're thrilled that the team at Suzuki Botley provided you with exceptional service. Enjoy your new car and best wishes for the future! 🚗✨

Beoordeeld met 5 van de 5 sterren

Andreea was absolutely amazing and such…

Andreea was absolutely amazing and such a caring person really helped me in all aspects

19 december 2023
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good morning Ms Asher, thank you for leaving us this glowing review. We're delighted to hear Andreea provided you with excellent service and I will be sure to pass your kind comments along to her. We look forward to hopefully welcoming you back in the future and Happy Holidays! ❄

Beoordeeld met 5 van de 5 sterren

We called into Richmond at Botley on…

We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen again but if it does we will need to book it in next time. Very impressed with the service we received.

27 oktober 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good afternoon, Mr. & Mrs. Soley. Thank you for your honest and positive review. We're very happy that you were impressed with the service from the team and you were able to get your issue resolved promptly!

Beoordeeld met 5 van de 5 sterren

Excellent

Very helpful and excellent service.

29 mei 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good morning, Lydia. Thank you for your 5-star rating. We're happy to have been of service!

Beoordeeld met 5 van de 5 sterren

Efficient knowledgeable staff

Efficient knowledgeable staff who put their customers at the heart of what they do.
Fast ordering service and my new car was ordered and received within 5 days.
Contact before during and after was excellent

16 mei 2023
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good afternoon, Paola. Thank you for your kind 5-star feedback. The team at Richmond Suzuki Botley will be delighted with your kind words and comments. We wish you all the best with your new car and look forward to welcoming you back in the future!

Beoordeeld met 5 van de 5 sterren

From the minute I walked into the…

From the minute I walked into the Showroom everyone was very welcoming and helpful. I enquired about the vehicle I was interested in, my car was appraised and a deal was discussed and agreed. When I collected the Car it was at the time arranged and all the paperwork was ready.

I must give special thanks to Caoicha Churchman who was my
main contact at the Dealership, I received a follow up phone call from her to make sure I was happy with the car.

I would certainly recommend the Dealership to friends and family.

1 mei 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good afternoon, Joyce. Thank you for taking the time to leave a review, it's always appreciated! We're so glad to hear that you had an enjoyable car-buying experience at Richmond Suzuki Botley and Caoicha provided you with great customer service. She will be delighted with your kind words and recommendation! Have a lovely day.

Beoordeeld met 5 van de 5 sterren

This team restored my faith in car dealerships!!

Came across an advert for my car and hence the Botley dealership online and they appeared to offer just what I wanted in product and recommendations of service..hence I travelled from Reading to view the car at the end of March ...seen by Geoff who was easygoing yet informative and very patient with my decision making process which was a bit laboured after a bad experience at another dealership the previous week ..(note to self ...avoid 'car 'supermarkets' in future!)
Collected my new mini Cooper S on 1st April and again met with friendly efficient service from all staff ...the car had had a few minor paint chips repaired and it appeared 'as new'
Would highly recommend the team at Botley and would like to thank them for a great exerience..feel my purchase has been great value for money too!

1 april 2023
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Hi Alison, hearing that you are so pleased with your recent car purchase is the bestthing we could hope for! Thank you for taking the time out of your busy schedule to leave this fantastic feedback for the team at Richmond Suzuki Botley!

Beoordeeld met 5 van de 5 sterren

I purchased a Suzuki Swift (Black) car

I purchased a Suzuki Swift (Black) car at Botley. The Sales guy called Joe Tudor was a charming and a pleasant sales person, who was knowledgeable regarding the car I was purchasing.

I felt the whole experience was enjoyable and would recommend Richmond Botley to my friends and family.

During the handover, as we were waiting for the car to be filled with petrol, Joe entertained us with a magic trick.

Brilliant service, thanks Joe and Barry!

1 april 2023
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Dear customer. Thank you for your 5-star review and recommendation. We're so pleased to hear that you had a great car-buying experience with Joe and enjoyed the magic show, too! On behalf of Joe, Barry and the team we thank you for choosing Suzuki Botley and hope you love your new car!

Beoordeeld met 5 van de 5 sterren

A good experience

Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collecting, and attended to paperwork for trade in and buying.

20 maart 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Hi Andy, we're pleased to know you have had a fantastic car-buying experience at Richmond Suzuki in Botley. Thank you for sharing it with others online!

Beoordeeld met 5 van de 5 sterren

Geoffrey cain was my salesman and he…

Geoffrey cain was my salesman and he was amazing. Very helpful, answered all my questions that I had and helped me look for what I needed.

14 maart 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Hi Samantha, thank you for taking the time to leave us a review. We are so pleased Geoffrey provided you with an excellent car buying experience!

Beoordeeld met 5 van de 5 sterren

Great Service From Richmond Suzuki in Botley

Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all great guys, Joe was very professional and responded quickly to any request. Couldn't fault the service. All the best Mark

11 maart 2023
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good morning Mark, the team at Richmond Suzuki in Botley will be so happy to hear of your high praise! Thank you very much for leaving this review.

Beoordeeld met 5 van de 5 sterren

Dealt with extremely well from start to…

Dealt with extremely well from start to finish. Joe was constantly keeping me updated with my car purchase. He made everything go as smooth as possible. Definitely recommend, all staff as helpful as they can be. Also thank you to joe, Barry and Geoff

8 maart 2023
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Hi Conner. Thank you for your fantastic feedback. Joe, Barry and Geoff will be very happy to hear of your praises. We're very glad that you received a 5-star experience and hope you love your new car!

Beoordeeld met 5 van de 5 sterren

Great

Great service
Very friendly
Fast and effective
Would recommend as trustworthy

4 maart 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Hi Jake, we are pleased to know you had a positive experience at Richmond Suzuki Botley and we really appreciate your positive feedback! Thank you!

Beoordeeld met 5 van de 5 sterren

The whole purchasing experience was…

The whole purchasing experience was very smooth and professional. The sales exec (Geoff Cain) was very helpful and guided us though the paperwork minefield.

24 februari 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good afternoon, Ken. Thank you for your 5-star review. We're so happy to hear that you were impressed with the level of service you received from Geoff and the team at Suzuki Botley. They will be very happy to hear of your praises!

Beoordeeld met 3 van de 5 sterren

Good deal in the end

Good deal in the end, but marred by poor admin. The car I initially ordered, paid a deposit on and was due to pick up was sold to someone else. However, I was given a good deal on another car, which I've been pleased with. But there is still admin outstanding to get the warranty that was agreed to be finalised

5 februari 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good morning, Helen. Thank you for your feedback. I have passed this on to the relevant team who will investigate the admin matter further for you. Please do not hesitate to get in contact with us if you have any more questions.

Beoordeeld met 5 van de 5 sterren

Nice and easy purchase

Geoff the man who I was dealing with was very professional and he made a whole experience nice and easy. I would definitely recommend buying from Richmond M G because they know their stuff

13 februari 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Dear customer. Thank you for your kind review. We're very happy that Geoff and the team provided you with a great car-buying experience.

Beoordeeld met 5 van de 5 sterren

Our Sales Rep

Our Sales Rep, Geoff, was understanding, attentive and calmly took us through our options. It made for a good buying experience.

5 februari 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Hi Steven. Thank you for sharing your feedback with us about your positive car-buying experience. We will gladly pass your kind comments on to Geoff and the team at Suzuki Botley.

Beoordeeld met 5 van de 5 sterren

Hassle free from start to finish

Hassle free from start to finish, Barry,Joe and Jeff were always helpful from enquiry to purchase, no pressure to buy extras. Great experience all round and would highly recommend, and the card trick at the end still baffles me how joe did it???

28 januari 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Good morning, Sean. Thank you for your 5-star review! We're very pleased that the team at Suzuki Botley gave you a great car-buying experience!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service: vehicle as described. really helpful.

27 januari 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Hi Julia. Thank you for your review regarding your excellent car-buying experience at Suzuki Botley. The team will be very happy with your kind comments.

Beoordeeld met 4 van de 5 sterren

very helpful team and allowed me to do…

very helpful team and allowed me to do a number of test drives, some quite long

17 januari 2023
Logo Richmond Motor Group - Suzuki Botley

Antwoord van Richmond Motor Group - Suzuki Botley

Hi Alec, thank you for your feedback. We are pleased to hear you had a good experience with the team at Suzuki Botley!

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