Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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Lees wat reviewers zeggen
Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Toon meer
Bedrijf heeft geantwoord
A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Toon meer
Bedrijf heeft geantwoord
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- ook in
- Autokeuringsstation
- Autoservice
- Hyundai-dealer
- Skoda-dealer
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contactgegevens
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Verenigd Koninkrijk
- 02380 873 888
4,9
Uitstekend
714 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Del was very friendly and helpful.
Del was very friendly and helpful.
He made the whole experience easy.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Daryl, thank you for your positive feedback; we really appreciate it!
Great experience with Del
Great experience with Del, super helpful and efficient!
11 augustus 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hello Grace, your feedback means a lot to us! Thank you for your kind words!
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Martin, thank you for your lovely feedback! We're grateful for your business and hope to see you again!
Excellent service
Excellent service, I could not have hoped for better treatment. Delbir was great, he helped me through all the paper work. Everything ran like clockwork, there were no problems.
20 juli 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Andrew, we're glad to hear that you enjoyed your experience and that everything went smoothly. We appreciate your positive feedback and thank you for choosing Newmans Suzuki!
Delbir Bhatti the sales executive.
Delbir Bhatti the sales executive.
Polite, friendly, honest and reassuring.
24 juli 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Thank you so much, Sarah, for this lovely review!
Delbir Bhatti was an amazing salesman…
Delbir Bhatti was an amazing salesman :), he listened and helped with buying my first car!!
Super kind and walked me and my mum through everything, thank you for helping make this big step in life a bit easier!! Xx
They are super helpful here highly recommend xx
23 juli 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Ella, thank you for your lovely review! We'll make sure to pass the praise on to Delbir!
Charlie was very friendly and helpful
Charlie was very friendly and helpful. Happy to answer all of my questions.
19 juli 2025
Antwoord van Richmond Motor Group - Suzuki Southampton
Good morning, thank you so much for taking the time out of your busy day to share the details of your experience!
Really good experience with Del
Really good experience with Del. Didn’t feel pressured at all into buying anything and made the experience seamless.
Thank you!
18 juli 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Caitlyn, thank you for your kind words!
Found the staff extremely helpful
Found the staff extremely helpful, especially Sam in finding a suitable vehicle for me. As a continued Suzuki customer I would recommend the cars and service the Totton branch provide.
16 juli 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Alison, thank you for your kind words! We're grateful for your positive comments and look forward to seeing you again!
Sam Beevers at Suzuki Totton was able…
Sam Beevers at Suzuki Totton was able to answer all my questions and had very good knowledge of the Suzuki range. He took an interest in finding the right model of S-Cross to meet my needs. He explained the benefits of some add on products which I was happy to agree to.
6 juli 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Noel, thank you for your kind words! We're pleased to know you had a great car-buying experience and hope to see you again in the future!
The staff are very good in what they…
The staff are very good in what they do. Customer service is top-notch.
11 juli 2025
Antwoord van Richmond Motor Group - Suzuki Southampton
Good morning, hearing that you have received "top-notch customer service" is the best thing we could hope for! We look forward to seeing you again in the future!
as always goes the second mile
30 juni 2025
Antwoord van Richmond Motor Group - Suzuki Southampton
Good morning Rosemary
We appreciate your feedback and are very sorry to hear that you had a negative experience. We will look into this right away.
Kind regards,
Mae
Great service great cars
Very pleased with the purchase of a Suzuki baleno, first time buying a car without assistance and Del made the whole experience very easy for me and much less stressful. I would recommend anyone to buy a car with him!
30 juni 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Good morning
We're pleased to hear your car purchase was easy and less stressful. It's great knowing you felt supported buying your Suzuki Baleno. We appreciate your recommendation!
Kind regards,
Mae
Suzuki are a great company selling good…
Suzuki are a great company selling good cars. Richmond Suzuki have been very good in looking after my old Suzuki and Now we have purchased a new vehicle . The whole experience has been very straightforward and Sam Beevers the Sales Executive has been fantastic throughout .
27 juni 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Brian,
We're happy to hear that you find our vehicles great. It's wonderful knowing your experience purchasing a new vehicle was straightforward and that the sales executive was fantastic. Thank you for your positive feedback!
Kind regards,
Mae
Delbir is FANTASTIC!
What can i say about delbir, beside the fact he is a fantastic salesman! No pressure, no hassle, just pure professionalism!
I wasnt able to purchase a car on this occasion due to a finance hiccup, however throughout the whole process Del was amazing! The worst mistake youll ever make is not buying a car from him :-)
3 juni 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Hi Jack. We appreciate you sharing your experience. We're glad to hear that you received professional and helpful service. We regret that you couldn't purchase a car at this time, and we hope to assist you in the future. Thanks for your feedback! - Laurence
I have just purchased a second hand…
I have just purchased a second hand Peugeot from Richmond Motor Group in Southampton. The sales person Delbir was great. He was so helpful and managed to sort out everything for us.
2 juni 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had a great experience purchasing your Peugeot. We appreciate your positive feedback regarding the helpful service you received. Thank you!
Antwoord van Richmond Motor Group - Suzuki Southampton
We appreciate your recommendation and are very satisfied that our staff was helpful!
Came to the dealership and everyone was…
Came to the dealership and everyone was great Del was really helpful
11 mei 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Good afternoon Lucy, we're happy to hear that your dealership visit was great and that you found our team helpful. Thank you for your feedback! Kind regards, Cameron
Del at Suzuki is a wonderful salesman
Del at Suzuki is a wonderful salesman. No pressure, put us at ease and it was a pleasure buying a car from him. He even made sure our registration number had a letter that we wanted for our daughter’s initial. Del goes above and beyond. Thank you for everything!
10 mei 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Good afternoon Jay, we are thrilled to hear about your positive experience with our sales team. It sounds like you had a wonderful experience with Del. We strive to provide exceptional customer service and it's heartwarming to know that Del went above and beyond to make your car buying experience a pleasant one. We appreciate your kind words and will share your feedback with Del. Kind regards, Cameron
Always friendly and helpful
Always friendly and helpful, I don’t go anywhere else to buy my cars!
8 mei 2025
Review zonder uitnodiging
Antwoord van Richmond Motor Group - Suzuki Southampton
Thank you for your wonderful review and five-star rating, Alice. We're delighted to hear that you always find our team at Richmond Newmans Suzuki Totton friendly and helpful. Your loyalty means so much to us, and we look forward to assisting you again in the future! Kind regards, Cameron
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