Cider Press Restaurant Reviews 14

TrustScore 4 uit 5

4,0

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Bedrijfsgegevens

  1. Restaurant
  2. Bar
  3. Ontbijtrestaurant
  4. Carvery
  5. Koffiebar

Geschreven door het bedrijf

The Cider Press Restaurant serves breakfast, lunch specials, a carvery everyday, afternoon tea, drinks and cake. We also can host events including weddings, birthday parties celebrations and wakes.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

14 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Carvery

Fantastic carvery (15/4/26.) great staff and best of all one of my favourite ciders
Will be back soon

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow - Pure Wow

It has been 13 years since I was here last, and even though it has vastly expanded it is still as nice, welcoming, friendly, and fairly priced as before.

A carvery, £14.50, was more than enough to keep me full till breakfast. The meat was beautifully cooked and the vegetables perfectly prepared.

Even though it was very busy with the lunchtime rush, the staff were exceptionally friendly and polite.

I won’t be leaving it another 13 years before coming back and I recommend you book to avoid disappointment.

22 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking.

Absolutely Awful. Firstly, we have been several times, only ever had one issue with the food prior to this, and that was a sasuage being rock hard (first visit) all in all we have been around 6/7 times for breakfast and once for a carvery. On this certain visit which is the reason for this review, our coffees tasted burnt, and of course paying costa priced you politely ask for it to be remade, when the food arrived the bacon was so chewy and hard it was unable to be cut with a knife, so we let them know.. waitress asked if I’d like it changed and I politely said no, because it was outright horrible to be honest, when leaving our table she was shaking her head, which is not professional at all, so I decided I won’t be returning ever again. Prior to this, we had a visit and the food was fine, but what we did see was a waitress slating other customers to ‘regulars’ she had told other customers who were seated before the ‘regulars’ that there was no Avacado (after taking the order) so she could go and give the last to the ‘regulars’ she even went out of her way to walk outside the side door by the kitchen and back through another side door so the customer who missed out didn’t see that she had in fact gave the non existent Avacado to someone else, she slated the woman she lied to to the ‘regulars’ 4/5 times whilst we were eating, we even said to each other at the time I wonder what she says about them to others.

When we complained about our coffee and bacon and the waitress shook her head at me I decided I didn’t want to be in there and I left, three waitresses then ganged up on my husband saying we were the problem, for complaining about food? Apparently we always have a issue, this is the first time we’ve ever complained, they tried to bad mouth us to all the other customers in there when in fact they are absolutely shocking, the fact alone they lie and slate customers just goes to show, but to get aggressive and make a scene because soemone is honest about your food is absolute madness, how can they improve if they don’t know things are wrong? Or do they just want to take peoples money and treat them badly?

So if your ever told they have ran out of something, don’t believe it, and if you have a problem with your food, be careful you don’t get shouted at and made out to be at fault for food you are expected to pay for but didn’t cook!

It’s very sad for the owners that they have such terrible staff that are absolutely ruining the place!

We will never ever be returning.

19 mei 2025
Review zonder uitnodiging
Logo Cider Press Restaurant

Antwoord van Cider Press Restaurant

Dear Phoebe,

Thank you for taking the time to leave your feedback. We're genuinely sorry to hear you left feeling disappointed, as we always aim to provide a positive experience for all our customers.

That said, we feel it’s important to address and clarify some of the claims made. While we welcome constructive feedback, this is not the first time you’ve raised concerns during your visits, and unfortunately, our team has repeatedly experienced rude and passive-aggressive behaviour despite doing their best to resolve any issues respectfully and promptly.

On this occasion, when you mentioned your coffee wasn’t quite right, we offered to remake it straight away with an apology. You also specifically asked for very crispy bacon, which our chefs prepared, and when it wasn’t to your liking, you declined our offer to replace it. Our waitress did not behave unprofessionally—she stepped away to speak with a supervisor about your feedback.

With regard to the avocado mentioned from a previous visit, we did serve the last portion to a regular customer who visits weekly and always orders the same dish. This was a judgment call made at the time—not intended to upset anyone, and certainly not followed by “slating” anyone, as alleged.

After leaving, your partner returned and became verbally aggressive with our staff, using explicit language and raising his voice. Our supervisor stepped in to de-escalate, not to “gang up,” but to support the team appropriately. Other customers were present and expressed their concern for our staff.

We’re proud of our team and the service we provide. We clearly may not be the right fit for your expectations, and it may be best to try somewhere more suited to your preferences in future.

We wish you all the best,
The Cider Press Restaurant Team

Beoordeeld met 2 van de 5 sterren

Health and safety overkill - allow your customers to serve themselves to vegetables. Serve a decent selection of wine by the glass,

Firstly, we found it very difficult to book as the phone was never answered. Several messages were left but they were not returned. We finally booked for 10 people for Easter Sunday to celebrate a a 70th birthday party. Our main gripe, apart from the expense, was that it was not a true carvery In that customers were not allowed to serve themselves to vegetables due to “health and safety reasons” as the vegetables were too hot! I requested to serve my own vegetables but was told I was not allowed to as the risk was too high and therefore I ended up with vegetables just being piled on my plate in a random fashion which meant it was not at all appetising. They might as well just have served the vegetables on the table as other restaurants do. The portion of meat was also not particularly generous for the money.

In addition a Merlot type red wine was requested and we were told that they only sold Shiraz by the glass. This is not acceptable. Merlot was available if bought by the bottle.

It was busy being Easter Sunday, but service was incredibly slow. We had to wait absolutely ages for our desserts orders to be taken and for the food to arrive. We only just managed to eat in our allotted slot of two hours.

I would certainly not return there and would not recommend it.

20 april 2025
Review zonder uitnodiging
Logo Cider Press Restaurant

Antwoord van Cider Press Restaurant

Dear [Customer's Name],

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us on Easter Sunday didn’t meet your expectations, especially for such a special occasion.

We’d like to take this opportunity to explain why our carvery is served by staff rather than self-service. This decision is based on a combination of factors:

Health & Safety: The steam and heat from the carvery pose a genuine risk, and we want to keep both guests and staff safe.
Hygiene: Limiting the number of people near the food helps reduce the spread of germs, which is particularly important in high-traffic areas.
Allergen Management: Serving allows us to better manage cross-contamination risks, so we can safely accommodate guests with allergies and dietary requirements.
That said, we always encourage our guests to let us know their preferences—we’re more than happy to plate your meal exactly how you like it, whether that means a specific type of potato or just a little extra of your favorite veg.

We do, however, feel it’s important to mention that when our team tried to kindly explain the reasoning behind this policy and offer a solution, the situation unfortunately escalated, and our staff were spoken to in a manner that was unnecessarily rude and upsetting. We greatly appreciate that the rest of your party recognised this and took the time to apologise to our team on your behalf.

We’re also sorry that information regarding the lamb option wasn’t made clear at the time of ordering, and that service for desserts and drinks fell short of expectations. These points have been raised with the team to ensure we improve communication and service going forward.

Thank you again for your feedback. While we’re disappointed to hear that you won’t be returning, we appreciate the opportunity to clarify our approach and to continue improving the experience for all our guests.

The Cider Press Restaurant

Beoordeeld met 5 van de 5 sterren

Caz the waitress is amazing

Caz the waitress is amazing, very friendly and always happy..... she makes the breakfast and experience at Richs cider restaurant, food is always quick and good quality..... told you Caz we would do a review xxxx

17 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kirsty was welcoming and efficient

Kirsty was welcoming and efficient. The breakfast was second to none. Really delcious bacon. The atmosphere is relaxed and pleasant, the place was busy but didn't feel crowded. Faye, Kirsty and Libby clearly enjoy working here and are good as a team.

26 april 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

After some very good reviews in the…

After some very good reviews in the past, having been many many times, today was disaster, the general table service was incredibly incredibly slow, having to ask for everything in person, the sunday lunch was Poor, the long queues many items missing from the plate after asking, My ploughman’s was a disgrace, Too busy with little care to the table, a long break needed for my family

23 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cider IMPRESSED

We came here for my partners birthday lunch ( first visit after finding it on google
search ) we had a lovely lunch food was fantastic. The staff were very attentive and friendly & the place is reasonably priced.

We enjoyed our day & the purchases from the on-site shop. We returned for Sunday lunch had the carvery which was the best I’ve had in a long time!

Definitely recommend & definitely will return when I’m next back in the area on holiday or maybe just for the experience again :)

7 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent food and staff

21 januari 2022
Review zonder uitnodiging
Logo Cider Press Restaurant

Antwoord van Cider Press Restaurant

So glad you enjoyed your visit with us. We hope to welcome you back again soon!

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